Case Manager (part-time) - Domestic Violence Center

Synergy Services; Kansas City (MO); On-site; USD 40,000 - 52,000; Part time

Job summary

A leading organization is seeking a part-time Case Manager for their Domestic Violence Center in Kansas City. The role involves providing essential client care, linking individuals to community resources, and facilitating educational support. Applicants should have a Bachelor's degree in a relevant field and experience in case management, especially with survivors of domestic violence. This role requires effective communication skills, the ability to handle crises, and a commitment to client confidentiality.

Qualifications

• 1-2 years of case management experience preferred.
• Prior experience working with survivors of domestic violence is a plus.
• Valid Class E Driver's license and CPR/First Aid Certification required.

Responsibilities

• Link clients with community resources and advocate for their needs.
• Complete client intake and discharge paperwork.
• Facilitate educational groups for clients as required.

Skills

Client Advocacy

Community Resource Knowledge

Crisis Intervention

Education

Bachelor's degree in Social Work, Psychology, Counseling or related field

Job description

Case Manager (part-time) - Domestic Violence Center

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Case Manager (part-time) - Domestic Violence Center

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Description:

Position is responsible for providing quality client care by linking clients with community resources, advocating in meeting client needs and completing documentation. The Case Management activities will vary by residential program and client need. This position follows the site S.O.P. in all day to day operations.

Position: Case Manager

Program: Domestic Violence Center

Status: Part-Time, Hourly position.

Description:

Position is responsible for providing quality client care by linking clients with community resources, advocating in meeting client needs and completing documentation. The Case Management activities will vary by residential program and client need. This position follows the site S.O.P. in all day to day operations.

Available Shift:

Sunday Off

Monday 8:00am-12:00pm

Tuesday 800am-12:00pm

Wednesday 8:00am-12:00pm

Thursday 8:00am-12:00pm

Friday 8:00am-12:00pm

Saturday Off

ESSENTIAL DUTIES AND RESPONSIBILITIES Include The Following.

Acts as a liaison between clients and external agencies and other internal Synergy resources. (i.e. medical services, school, external social workers, etc.) Assists clients with telephone calls to resources as requested and/or needed. Completes correspondence as required.

Handles the coordination of agency efforts to support individuals in need of housing resources across the community.

Assists clients, as needed for program, in locating assistance for housing, utilities, and medical services, employment search and seeking affordable daycare. Assists clients with clothing needs for themselves and family members as needed.

As program requires, meets weekly with clients to set goals and monitor client’s progress.

Transports clients to necessary destinations.

Assists clients in activities related to their housing.

Facilitates educational groups for clients as required by program.

Assists clients in crisis.

Oversees client behaviors and activities. Intervenes and provides assistance as needed.

Dispenses medications to clients as required according to med tech certification guidelines.

Completes client intake and discharge paperwork as needed. Completes discharge summaries as required. Maintains accurate documentation of client record and maintains files in accordance with Synergy standards. Completes documentation both accurately and professionally in providing necessary information about a client’s stay. Communicates via com log, behavioral logs, etc. to ensure advocates have necessary information to meet clients needs.

Documents daily on client activities in client files.

Maintains communication with other staff members – both oral and written.

Attends community/agency case manager meetings as required and relays relevant information to staff.

Attends staff meetings and weekly case review.

Performs general clerical duties, answers telephone and hotline calls as required by program.

Attends internal and external trainings and in-services to meet the required 40 hour per year licensing requirement, as long as within department budget and staff/client ratios are met.

Maintains client confidentiality.

Acts as the on-call supervisor and makes appropriate decisions as required/needed when serving in the on-call rotation as required.

Participation in Performance and Quality Improvement activity is required by each employee.

Performs other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION And/or EXPERIENCE

Bachelor's degree in Social Work, Psychology, Counseling or related field from an accredited college or university. Position requires one to two years prior case management experience. Prior experience working with survivors of domestic violence preferred. Having knowledge of community resources a plus.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

The employee in this position must have a valid Class E Drivers license. The employee in this position must have CPR/First Aid Certification and be a Medical Technician.

Other Skills And Abilities

The employee in this position must have the ability to transport up to fifteen (15) passengers in a van. The employee in this position must have the ability to type and perform Data Entry/10 key, and use computer software, including Windows, Word for Windows, Alice, and Access.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to stand, walk, and sit. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to fumes, airborne particles, or communicable diseases. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly exposed to the risk of violence and secondary trauma.

Additional Requirements:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age, pass a background check and Family Care Safety Registry screening, fingerprint screen, drug screen and have a valid driver’s license and proof of insurance. Position requires CPR, Med Tech Certification and Chauffeur’s License within 30 days from the date of hire.

Non-Discrimination:

Synergy Services is an EEO employer. We firmly support the principle and philosophy of equal employment for all individuals, regardless of age, race/ethnicity, religious creed, ancestry, color, sex, disability (including pregnancy), national origin, marital status, political belief, sexual orientation, gender identity, gender expression, genetic testing and screening information, covered veteran status or any other protected category pursuant to applicable federal, state or local laws.

Benefits:

All full-time positions are eligible for generous benefit package including medical, dental, vision, life and disability insurance, paid vacation and holidays, sick days and personal holidays and a 401K Plan with Employer Match. Some regular part-time positions are eligible for partial benefits. Synergy Services is an equal opportunity employer who values and embraces diversity.

Synergy Services is committed to fostering, cultivating, and preserving a culture of belonging and representation. We feel our staff, interns, and volunteers are among our most valuable assets. We embrace and encourage the differences in life experiences, knowledge, self-expression and unique capabilities that our staff, interns and volunteers bring to their work at Synergy. These aspects strengthen our agency, community, and our work with clients.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Non-profit Organization Management

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