CASE MANAGER (PART-TIME)

Ouachita Childrens Youth and Family Services; Center (IN); On-site; USD 42,000 - 65,000; Full time

Job summary

Ouachita Childrens Youth and Family Services in Arkansas is seeking a Case Manager to conduct court assessments, respond to intake calls, and deliver case management for shelter, outreach, and aftercare programs, documenting outcomes and reporting per performance indicators.

The role requires a Bachelor's degree in human services or related field, drug screen, TB card, and state clearances; strong communication, organizational, and collaboration skills to support clients and families.

Qualifications

• Bachelor’s degree in human services or related field.
• Must pass drug screen and maintain TB card.
• Must have Arkansas driver’s license and be insurable under OCYFS vehicle policy.
• Must receive maltreatment and background clearances as required by state standards.

Responsibilities

• Conduct court assessments and provide recommendations at court's request.
• Respond to intake calls and document communications.
• Provide case management for shelter, outreach and aftercare assigned cases; document and report as per DYS performance indicators.
• Develop and implement individualized case plans with goals and activities.
• Maintain client case files and record all activity within five business days.
• Submit billing weekly or as requested.
• Participate in weekly shelter and outreach staff meetings.
• Attend mandatory trainings and participate in quality improvement efforts.

Skills

Critical thinking

Communication

Collaboration

Documentation

Time management

Organizational skills

Data analysis

Cultural sensitivity

Education

Bachelor’s degree in human services or related field

Job description

• Responsible to conduct court assessments and provide recommendations at the court’s request.
• Responsible for responding to and documentation of intake calls.
• Responsible for providing case management and targeted case management for shelter, outreach and Division of Youth Services aftercare assigned cases; specifically: service delivery, documentation, and reporting as outlined in the DYS performance indicators for each service.
• Responsible for completing assessments, social history, and for developing and implementing an individualized case plan that includes goals and activities to obtain each goal.
• Maintains client case file documentation and records all case management activity within five (5) business days.
• Submits billing weekly or as requested.
• Participates in weekly shelter and outreach staff meetings.
• Attends all mandatory trainings.
• Participates in agency performance quality improvement.
• Other duties as assigned

Duties And Responsibilities

• Responsible to conduct court assessments and provide recommendations at the court’s request.
• Responsible for responding to and documentation of intake calls.
• Responsible for providing case management and targeted case management for shelter, outreach and Division of Youth Services aftercare assigned cases; specifically: service delivery, documentation, and reporting as outlined in the DYS performance indicators for each service.
• Responsible for completing assessments, social history, and for developing and implementing an individualized case plan that includes goals and activities to obtain each goal.
• Maintains client case file documentation and records all case management activity within five (5) business days.
• Submits billing weekly or as requested.
• Participates in weekly shelter and outreach staff meetings.
• Attends all mandatory trainings.
• Participates in agency performance quality improvement.
• Other duties as assigned

Minimum Education And Experience

• Bachelor’s degree in human services or other related field, and a demonstrated ability to work with the target population.
• Pass a drug screen and maintain a current TB card.
• Must have a current Arkansas Driver’s license and insurable under OCYFS’s commercial vehicle insurance policy.
• Must receive child maltreatment clearance through the Arkansas Child Maltreatment Central Registry.
• Must receive adult maltreatment clearance through Arkansas Protective Services-Adult Maltreatment Central Registry.
• Must receive Arkansas State Police criminal background clearance as mandated by Arkansas Department of Human Services, Minimum Licensing Standards for Child Welfare Agencies. .

The case manager works effectively with all agency staff members, clients and families, human services providers, law enforcement, juvenile court(s) and the community-at-large to ensure positive outcomes for clients receiving services.

Skills And Knowledge

• Critical thinking skills-uses a logical systematic method for organizing and analyzing information.
• Communication skills-verbal and non-verbal communication in both telephone and face-to-face contacts.
• Ability to collaborate with others to bring about the best client outcomes.
• Demonstrates knowledge of community resources.
• Ability to assess client and family needs and develop case plans that mobilizes community resources and promotes best practice.
• Ability to complete paperwork in a timely manner.
• Practices excellent organizational skills.
• Practices and models conflict resolution skills.
• Follows OCYFS code of ethics.
• Ability to collect and analyze outcome data.
• Demonstrates cultural sensitivity to OCYFS’s clients and families.