Case Manager Outpatient

Southwest Behavioral & Health Services; Flagstaff (AZ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

3 weeks PTO first year

10 paid holidays

Low-cost medical, dental and vision

Disability and life insurance

40% retirement match up to 10% deferr

Career development

Tuition reimbursement

Employee Assistance Program

Job summary

Southwest Behavioral & Health Services is seeking a dedicated Case Manager for our Flagstaff team. You will conduct assessments, coordinate care, and connect members with community resources, primarily serving adults within an interdisciplinary team.

Hourly pay starts at $20, with benefits including PTO, holidays, health/dental/vision coverage, disability and life insurance, and a strong 40% retirement match program. This role emphasizes growth and internal promotion.

Qualifications

• Minimum age 22.
• Bachelor’s degree in the behavioral health field plus one year of relevant experience.
• A combination of experience and education totaling 2 years is acceptable.
• Valid AZ driver’s license and motor vehicle clearance.
• Fingerprint clearance issued by the Arizona Department of Public Safety or eligible to receive upon hire.
• 3 weeks of PTO your 1st year of employment, with increased accruals after continued service.
• 10 paid holidays.
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees.
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account.
• Career Development – tuition reimbursement and discount degree programs.
• Employee Assistance Program, Health & Wellness and much more!

Responsibilities

• Intake screenings (Completing intake paperwork and referrals)
• Completing annual behavioral health assessments, including service planning and support planning
• Facilitating CFTs and ARTs
• Identifying gaps in care for our members
• Completing SMI and SED evaluation

Skills

Communication skills

Coordination

Problem solving

Organizational skills

Education

Bachelor’s degree in behavioral health

Job description

Description

Southwest Behavioral and Health Services is seeking a dedicated and empathetic Case Manager who can help us fulfill our mission. “Delivering compassionate care to enhance lives and improve communities”. We are seeking someone who enjoys coordinating with people, ability solve problems, organized and excellent communication skills. Does this describe you? If so, you may be the person we are looking for to join our dynamic Flagstaff team!

Job Preview at a Glance:

The Case Manager serves as a central support within the interdisciplinary team, working primarily with adults. This staff member conducts assessments, assists members with resources within the community and provides coordination of care inside and outside of the agency. Will be working with the SMI population.

Pay Rate: $20.00 hourly

Responsibilities:

Intake screenings (Completing intake paperwork and referrals)

Completing annual behavioral health assessments, including service planning and support planning

Facilitating CFTs and ARTs

Identifying gaps in care for our members

Completing SMI and SED evaluation

Qualifications:

• Minimum of 22-year of age
• Bachelor’s degree in the behavioral health field plus one year of relevant experience in behavioral health
• A combination of experience and education totaling 2 years is acceptable.
• Valid AZ driver’s license & motor vehicle clearance.
• Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive upon hire.
• 3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development – Benefit from our culture of internal promotion!
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual’s unique perspectives, backgrounds, and experiences are welcomed and valued.

We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.

Through our Empowered Belonging program, we’re committed to:

• Voice & Visibility — ensuring every team member’s ideas, experiences, and contributions are recognized and heard.
• Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
• Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
• Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
• Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.

Where everyone belongs. Where everyone leads.

Join us in shaping a community where your difference makes a difference, and your impact is real.

To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/

SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.