Case Manager- Oncology

Shenandoah Medical Center; Shenandoah (IA); On-site; USD 45,000 - 65,000; Full time

Job summary

Shenandoah Medical Center in Shenandoah, IA, seeks a Community Health Navigator to lead outreach and connect residents with health services.

The role builds partnerships with local organizations, coordinates care, and provides culturally appropriate education and resources. It also assists with Medicaid applications and supports clients through the healthcare system.

This position emphasizes advocacy, documentation, and collaboration with teams to improve community health outcomes.

Responsibilities

• Conduct outreach to identify and engage community members in need of health services.
• Build and maintain relationships with community members, organizations, and local agencies.
• Organize events, workshops, and health fairs to provide health education and resources.
• Provide culturally appropriate health information to improve health literacy.
• Develop and distribute educational materials to promote health and diagnosis awareness.
• Educate and assist with Living Wills, Durable Power of Attorney for Healthcare, Power of Attorney, Guardianship resources, and Advance Directives.
• Assist individuals in navigating the healthcare system by providing information on available resources, services, and eligibility for programs.
• Coordinate referrals to Home Health, Hospice, Skilled Nursing Facilities, Assisted Living, Private Duty Care, Meals on Wheels, Lifeline, transportation services, waiver programs, and community resources.
• Maintain knowledge of and refer clients to appropriate health, social, and community resources.
• Assist with Medicaid applications and track status.
• Complete Presumptive Medicaid eligibility and maintain certification.
• Assist with Medicaid Waiver applications.
• Provide education regarding disability benefits, SNAP, insurance concerns, and financial assistance resources.
• Maintain accurate and up-to-date records of client interactions, services provided, and outcomes achieved.
• Collect and report data on community health needs, barriers to care, and other relevant metrics.
• Participate in regular team meetings and report on community trends and challenges.
• Participate in quality improvement initiatives, audits, committees, policy development, and continuing education.
• Active participation in Cancer Committee and Tumor Board.

Skills

Outreach

Relationship building

Health education

Advocacy

Care coordination

Data collection

Team collaboration

Notary public

Job description

• Conduct outreach efforts to identify and engage community members in need of health services.
• Build and maintain relationships with community members, organizations, and local agencies.
• Organize and participate in community events, workshops, and health fairs to provide health education and resources.
• Health Education:
• Provide culturally appropriate health information to improve health literacy and empower community members to make informed decisions.
• Develop and distribute educational materials to promote health and diagnosis awareness.
• Educate and assist with Living Wills, Durable Power of Attorney for Healthcare, Power of Attorney, Guardianship resources, and Advance Directives.
• Serve as a Notary Public as applicable.
• Advocacy and Support:
• Assist individuals in navigating the healthcare system by providing information on available resources, services, and eligibility for programs.
• Accompany clients to medical appointments when necessary and act as a liaison between the client and healthcare providers.
• Advocate for the needs and rights of the community in accessing healthcare and social services.
• Care Coordination and Referral Services:
• Discharge planning, including Coordinate referrals to Home Health, Hospice, Skilled Nursing Facilities, Assisted Living, Private Duty Care, Meals on Wheels, Lifeline, transportation services, waiver programs, and community resources.
• Conduct visits, phone calls, and follow-up sessions to ensure individuals receive necessary healthcare services.
• Collaborate with healthcare professionals, social workers, and other service providers to coordinate care.
• Maintain knowledge of and refer clients to appropriate health, social, and community resources, such as housing, nutrition assistance, and mental health services.
• Financial and Insurance Assistance
• Assist with Medicaid applications and track status.
• Complete Presumptive Medicaid eligibility and maintain certification.
• Assist with Medicaid Waiver applications.
• Provide education regarding disability benefits, SNAP, insurance concerns, and financial assistance resources.
• Data Collection and Reporting:
• Maintain accurate and up-to-date records of client interactions, services provided, and outcomes achieved.
• Collect and report data on community health needs, barriers to care, and other relevant metrics.
• Participate in regular team meetings and report on community trends and challenges.
• Participate in quality improvement initiatives, audits, committees, policy development, and continuing education.
• Active participation in Cancer Committee and Tumor Board.