Case Manager- Oncology

Shenandoah Medical Center; Iowa (LA); On-site; USD 42,000 - 60,000; Full time

Job summary

Shenandoah Medical Center in the United States is seeking a Community Health Navigator to engage community members, provide health education, and improve health literacy. The role involves organizing events, coordinating care, assisting with Medicaid applications and waivers, and advocating for access to services.

You will accompany clients to medical appointments, collaborate with social workers, maintain client records, and participate in committee activities to advance community health

Qualifications

• Identify and engage community members in need of health services.
• Build relationships with community organizations and local agencies.
• Organize community events, workshops, and health fairs to provide health education and resources.
• Educate and assist with Living Wills, Durable Power of Attorney for Healthcare, Power of Attorney, Guardianship resources, and Advance Directives.
• Serve as a Notary Public as applicable.

Responsibilities

• Conduct outreach to engage community members and assess needs.
• Build relationships with organizations and local agencies to facilitate services.
• Organize and participate in community events, workshops, and health fairs for education and resources.
• Educate and assist with advance directives and patient empowerment resources.
• Assist with Medicaid applications, waivers, and enrollment processes.
• Coordinate care and referrals with Home Health, Hospice, SNFs, and community resources.
• Maintain accurate records of client interactions and outcomes.
• Participate in Cancer Committee and Tumor Board.

Skills

Outreach to community members

Community relationship building

Health education delivery

Advocacy for access to care

Data collection & reporting

Notary public (as applicable)

Education

Associates or higher in Human Services or related field

Job description

• Conduct outreach efforts to identify and engage community members in need of health services.
• Build and maintain relationships with community members, organizations, and local agencies.
• Organize and participate in community events, workshops, and health fairs to provide health education and resources.

2. Health Education:

• Provide culturally appropriate health information to improve health literacy and empower community members to make informed decisions.
• Develop and distribute educational materials to promote health and diagnosis awareness.
• Educate and assist with Living Wills, Durable Power of Attorney for Healthcare, Power of Attorney, Guardianship resources, and Advance Directives.
• Serve as a Notary Public as applicable.

3. Advocacy and Support:

• Assist individuals in navigating the healthcare system by providing information on available resources, services, and eligibility for programs.
• Accompany clients to medical appointments when necessary and act as a liaison between the client and healthcare providers.
• Advocate for the needs and rights of the community in accessing healthcare and social services.

4. Care Coordination and Referral Services:

• Discharge planning, including Coordinate referrals to Home Health, Hospice, Skilled Nursing Facilities, Assisted Living, Private Duty Care, Meals on Wheels, Lifeline, transportation services, waiver programs, and community resources.
• Conduct visits, phone calls, and follow-up sessions to ensure individuals receive necessary healthcare services.
• Collaborate with healthcare professionals, social workers, and other service providers to coordinate care.
• Maintain knowledge of and refer clients to appropriate health, social, and community resources, such as housing, nutrition assistance, and mental health services.

5. Financial and Insurance Assistance

• Assist with Medicaid applications and track status.
• Complete Presumptive Medicaid eligibility and maintain certification.
• Assist with Medicaid Waiver applications.
• Provide education regarding disability benefits, SNAP, insurance concerns, and financial assistance resources.

6. Data Collection and Reporting:

• Maintain accurate and up-to-date records of client interactions, services provided, and outcomes achieved.
• Collect and report data on community health needs, barriers to care, and other relevant metrics.
• Participate in regular team meetings and report on community trends and challenges.
• Participate in quality improvement initiatives, audits, committees, policy development, and continuing education.
• Active participation in Cancer Committee and Tumor Board.

7. Performs other duties as assigned.

Qualifications

Education

Preferred

Associates or better in Human Services or related field.

Experience

Preferred

Previous experience in oncology preferred

Equal Opportunity Employer
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