Case Manager - ODR ICMS Scattered Site

Stjosephctr; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job description

• Department: Office of Diversion and Re-entry

Company Description

Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice and throughout Los Angeles County. The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through 20+ programs in four pillars of service: Outreach and Engagement, Housing Services, Mental Health, and Education and Vocational Training. St. Joseph Center serves more than 10,000 people each year.

Brief Description of Principal Activities

Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles. St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs.

Job Description

The Case Manager works as a team member with several social service professionals and paraprofessional staff ensuring the delivery of quality care in accordance with the rules and regulations established as well as adhering to the mission of St. Joseph Center.

ODR ICMS supports incarcerated individuals that have been identified by the Office of Diversion and Reentry and the LA County Courts as eligible to participate in the program. ODR ICMS engages with individuals while they are incarcerated, coordinates their releases, and provides intensive case management services to assist with stabilizing their medical and mental health concerns while working towards permanent supportive housing. ODR ICMS works closely with probation, courts, and other service providers in order to provide comprehensive care.

ESSENTIAL DUTIES & RESPONSIBILITIES

Key Areas of Responsibility:

• Develop and maintain strong ties to the community, law enforcement, and other homeless service providers.
• Link clients to appropriate bridge/interim housing programs and assist them in completing required paperwork in order to enroll them in permanent housing-related programs.
• Develop and maintain strong collaborative relationships with other service providers involved in the client's care.
• Respond to referral assignments within program expectations. Initiate and complete necessary tasks prior to client's release date.
• Provide case management and supportive services to meet the needs of each individual.
• Build trust and rapport with individuals experiencing homelessness. Assess homeless individuals utilizing the Vulnerability Index (VI) SPDAT.
• Link clients to physical health, mental health, and other supportive services. Assist clients to enroll in mainstream benefits and obtain identification (i.e. California Driver’s License, Social Security Card).
• Keep highly organized files for each client and enter appropriate data into the region’s Homeless Management Information System (HMIS).
• Provide bus tokens, bus passes, taxi vouchers, and/or direct transportation as needed.
• Participate in case conferencing meetings and other community meetings.
• Coordinate with other outreach teams in joint outreach efforts.
• Ensure timely and regular meetings with clients in jail settings, street outreach locations, client homes, and/or homeless encampments.

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

Qualifications

QUALIFICATIONS

Knowledge, Skills & Abilities:

• Must be highly motivated and a self-starter. The ability to communicate with and relate to a diverse group of people including clients, community, and other staff. Must have excellent organizational skills and the capability to work in a fast-paced environment.
• Strong knowledge of homeless services and resources. Demonstrated knowledge and experience with Harm Reduction, Motivational Interviewing, Critical Time Intervention, and Housing First.
• A bilingual background is a plus.
• The position requires an ability to work flexible hours including some early mornings and evenings.

Experience:

• Two years of experience providing services to highly vulnerable populations.

Education:

• Bachelor’s degree from an accredited college or university in Psychology, Social Work, Human Services, or a related field.

Direct Reports:

• This position has no direct supervisory responsibilities.

Computer Skills:

• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to use electronic health records and other various electronic databases.

Certificates, Licenses and Registrations:

• Valid automobile liability insurance.

Travel Requirements:

• Travel to client sessions, meetings at multiple St. Joseph Center sites, and at community partners' locations as needed.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.

Additional Information

Status: Full time/Non-Exempt

Pay Range: $22-$22.50/hour

At St. Joseph Center, pay ranges are set using the best available market data for the job at the required location. To determine salary for a candidate, we consider the candidate's skills and capabilities for the job compared with expectations for the position.

Employment with St. Joseph Center is contingent on completion of a satisfactory background check.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.