Case Manager (Odessa)

West Texas Opportunities, Inc.; Odessa (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

West Texas Opportunities, Inc. is seeking a dedicated Case Manager to help families achieve self-sufficiency.

You will conduct thorough interviews and assessments to identify client needs, determine eligibility for the Case Management program, and design service plans that adapt as goals are reached. Responsibilities include connecting clients with external services, tracking progress, documenting records, and traveling within the service area up to 75%.

Qualifications

• Must have good communication skills
• Must have computer experience
• Must have a valid driver’s license
• Must have knowledge of community resources
• Ability to work with resource agencies, clients and staff
• Dress appropriately for the job
• Must have knowledge of office equipment

Responsibilities

• Conduct assessments, referrals, and provide direct assistance as appropriate.
• Network with all service providers in the community.
• Provide follow‑up visits and phone calls on a weekly basis.
• Make home visits when necessary.
• Complete program and progress reports as required.
• Travel in Service Area up to 75% of the time
• Attendance is mandatory

Skills

Communication skills

Computer skills

Drivers license

Knowledge of community resources

Resource coordination

Office equipment knowledge

Professional attire

Education

High School diploma or GED

Job description

JOB SUMMARY

Help families achieve self-sufficiency by conducting thorough interviews and evaluations to identify client needs and determine eligibility for the Case Management program. Design and implement service plans, modifying them as client reaches goals. Connect clients with external services. Track client progress, verify attendance, and intervene to remove barriers. Maintain accurate, confidential client records, log events, and document progress.

TASKS AND DUTIES (Essential Functions):

1. Conduct assessments, referrals, and provide direct assistance as appropriate.
2. Network with all service providers in the community.
3. Provide follow‑up visits and phone calls on a weekly basis.
4. Make home visits when necessary.
5. Complete program and progress reports as required.
6. Travel in Service Area up to 75% of the time
7. Attendance is mandatory

MINIMUM REQUIREMENTS (MANDATORY FOR HIRING):

1. Employee must have a High School diploma or GED.
2. The ability to work well with resource agencies, clients and other staff.
3. Must have knowledge of community resources.
4. Must have good communication skills
5. Dress appropriately for the job.
6. Must have computer experience
7. Must have a valid driver’s license.
8. Must have knowledge of office equipment

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit for extended periods of time while operating a computer, drive a car, reach with hands and arms, talk and hear, walk, stand, occasionally lift and/or move up to 30 pounds. Specific, vision abilities required by this job include close vision and distance vision.

The employee is often exposed to outside weather conditions and the noise level in the work environment is usually low.

JOB SUMMARY

Help families achieve self-sufficiency by conducting thorough interviews and evaluations to identify client needs and determine eligibility for the Case Management program. Design and implement service plans, modifying them as client reaches goals. Connect clients with external services. Track client progress, verify attendance, and intervene to remove barriers. Maintain accurate, confidential client records, log events, and document progress.

TASKS AND DUTIES (Essential Functions):

1. Conduct assessments, referrals, and provide direct assistance as appropriate.
2. Network with all service providers in the community.
3. Provide follow‑up visits and phone calls on a weekly basis.
4. Make home visits when necessary.
5. Complete program and progress reports as required.
6. Travel in Service Area up to 75% of the time
7. Attendance is mandatory

MINIMUM REQUIREMENTS (MANDATORY FOR HIRING):

1. Employee must have a High School diploma or GED.
2. The ability to work well with resource agencies, clients and other staff.
3. Must have knowledge of community resources.
4. Must have good communication skills
5. Dress appropriately for the job.
6. Must have computer experience
7. Must have a valid driver’s license.
8. Must have knowledge of office equipment

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit for extended periods of time while operating a computer, drive a car, reach with hands and arms, talk and hear, walk, stand, occasionally lift and/or move up to 30 pounds. Specific, vision abilities required by this job include close vision and distance vision.

The employee is often exposed to outside weather conditions and the noise level in the work environment is usually low.