Case Manager (New Hope)

Yakima Valley Farm Workers Clinic, Inc.; Kennewick (WA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Profit sharing

403(b) retirement plan

PTO & holidays

Bilingual differential pay

Job summary

New Hope Clinic in Kennewick, WA is seeking a Case Manager to build program-specific caseload, conduct intake screenings, perform client interviews, refer to services, and support clients through service plans within our community health framework.

We value bilingual skills, strong communication, travel ability, and knowledge of local health resources; benefits include employer-paid health insurance, retirement options, PTO, holidays, and opportunities to work across a mission-driven team.

Qualifications

• Bachelor's degree in a social services field is required for CHS Maternity and Infant Case Manager
• 2 years' experience in community social services, public health services, crisis intervention, outreach or linkage programs
• 4 years' experience in community social services, public health services, crisis intervention, outreach or linkage programs
• Eligible for bilingual differential compensation with ALTA score of 10
• Bilingual English/Spanish preferred at level 10
• Valid Driver's License and proof of automobile liability insurance
• This position requires travel and reliable transportation for coverage at surrounding YVFWC sites
• Strong verbal, written, and listening communication skills
• Knowledge of medical terminology and local community resources
• Ability to develop relationships with social service providers and partners
• Proficiency with MS Outlook/Word/Excel

Responsibilities

• Build program-specific caseload by seeking referrals to meet program objectives
• Conduct intake screenings to assess clients and determine needs
• Conduct in-depth client interviews to identify barriers and needs
• Refer clients to appropriate agencies and services
• Assist clients with the self-referral process
• Regularly meet with clients (often in-home) to monitor progress and advocate
• Maintain each client’s service plan and required documentation
• Establish relationships with other service providers and stay informed about resources
• Participate in interdisciplinary team meetings and case reviews
• Perform clinical responsibilities in alignment with TJC/HRSA/YVFWC requirements
• Perform other duties as assigned

Skills

Verbal and written communication

Customer relations

Cultural sensitivity

Time management

Travel readiness

Bilingual (English/Spanish)

Education

Bachelor's in social work or related field

Associate's degree + 2 years experience

High school diploma + 4 years experience

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

Join our team as a Case Manager at New Hope Clinic in Kennewick, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, WE are Yakima - WE are Family and YVFWC - And then we grew, for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

Position Highlights:

• $26.26- $32.17 DOE




• Additional pay for your bilingual skills, paid on hours worked




• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine




• Profit sharing & 403(b) retirement plan available




• Generous PTO, 8 paid holidays, and much more!

What You\'ll Do:

• Build program-specific caseload by seeking out referrals from providers and/or other identified partners to meet program objectives




• Conduct intake screenings to initially assess clients, identify their immediate needs, and determine appropriate YVFWC case management program services




• Conduct in-depth client interviews (in person) utilizing a systematic social services assessment to fully determine current status, barriers, and needs




• Refer clients to appropriate agencies and services based on their identified needs




• Assist clients with the self-referral process




• Regularly meet with clients (often in-home) to monitor implementation of the client service plan, provide advocacy, and resolve problems that interfere with active participation in the plan




• Create, update, and maintain each client’s service plan and other required documentation and files in accordance with program guidelines and funding regulatory requirements




• Establish and maintain relationships with other service providers and agencies, and stay informed about available community resources to assist clients




• Participate in meetings as needed, including interdisciplinary team case reviews




• Perform clinical responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements




• Perform other duties as assigned

Qualifications

• Bachelor's Degree in a social service field such as Social Work, Behavioral Sciences, Psychology, or Child Development (required for CHS Maternity and Infant Case Manager) OR




• Associate's Degree with 2 years' experience working in community social services, public health services, crisis intervention, outreach or linkage programs OR




• High school or GED and 4 years' experience working in community social services, public health services, crisis intervention, outreach or linkage programs




• This position is eligible for Bilingual Differential Compensation when an ALTA score of 10 is achieved




• Bilingual (English/Spanish) preferred at a level 10




• Valid Driver's License and proof of automobile liability insurance coverage




• This position requires the ability to travel and have reliable transportation for possible coverage at surrounding YVFWC sites




• Effective verbal, written, and listening communication skills




• Strong customer relations skills including the ability to manage stressful situations




• Knowledge of medical terminology required




• Knowledge of cultural differences and impact on appropriate care provided to patients




• Knowledge of local social and health services




• Knowledge of how to access local community agencies and resources




• Ability to develop effective working relationships with social service providers and partners




• Ability to effectively interact with a variety of clients and employees in a professional manner




• Basic proficiency with a variety of computer programs including Microsoft Outlook, Word, and Excel

Our Mission Statement

\"Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.\"

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.