Case Manager MHP- CRSS- Community Support Team, Elgin, IL

Paycom - ATS; Elgin (IL); Hybrid; USD 48,000 - 70,000; Full time

Benefits offered by this job

PTO and holidays

Tuition reimbursement

Medical, dental, vision insurance

401K with company contribution

Job summary

Association for Individual Development (AID) seeks a Case Manager Mental Health Professional to deliver Recovery Support Specialist services within the CST, focusing on empowerment, recovery, and consumer-run programming. The role emphasizes crisis management, planning, and collaborative care with clients in their communities.

Eligible candidates will have a CRSS certification or obtain it within the first year, with strong documentation and interagency coordination skills.

Qualifications

• Bachelor's Degree in a Human Service field or High School Diploma with 5+ years in mental health.
• CRSS (Certified Recovery Support Specialist) required or to be obtained within 1 year of hire.
• Ability to provide services both in clients' homes and community settings.
• Experience with crisis intervention and referral coordination.

Responsibilities

• Provide direct crisis counseling and support per client service plan.
• Develop and implement crisis and treatment plans with client and CST team.
• Maintain accurate records per Rule 132 and program guidelines.
• Coordinate care with family, case manager, and providers; document timely.

Skills

Crisis counseling

Peer support

Case management

Community outreach

Documentation

Education

Bachelor's in Human Service

Tools

cx360

IM+CANS

LOCUS

HRA

Job description

The Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose. We are looking for a Case Manager Mental Health Professional (MHP) Recovery Support Specialist (RSS) Community Support Team who demonstrates this mission and wants to work for an organization that makes a difference in the community.What will you be doing?The CST Recovery Support Specialist is an experienced consumer of mental health services who is familiar with and supports the concepts of empowerment and recovery. The Recovery Support Specialist will serve as a role model and as such needs to maintain his/her recovery plan. The Recovery Support Specialist is responsible for assisting in the development and implementation of peer support services, including consumer-run programming that focuses on self-help, peer support, symptom education, advocacy, and consumer-run activities.Essential Job Responsibilities:Attend to scheduled work hours and be flexible to meet client and program needs, as assigned by Program Manager or Director.Respond to calls from shift start to shift end.Respond to calls upon being dispatchedAct as primary to triage/delegate and absorb first callsResponsible to provide independent program coverage when scheduled.Provide effective individual crisis counselingConsult with family members, case manager etc.Use intervention tactics to reduce symptomologyProvide effective telephone counseling serviceComplete and sign required documentation on a timely basisCST billing within the next 2 shifts, AND prior to program billing deadlinesCST log to supervisor(s) at the end of each shiftAttend clinical supervision a minimum of once per month, and additionally as assigned.Attend and positively contribute to mandatory weekly CST meetings and be a positive contributor.Acquire and maintain certification in First Aid, Adult CPR, non-violent crisis intervention (CPI), Medication Training, IM+CANS.Through a team approach provides direct services to individuals assigned to the CST, at least 70% off-site during times and locations most convenient to the client, in accordance with the individual’s service plan and complete all required documentation according to standards of Rule 132, payers, and accreditation bodies.Provide Direct Service for clients 70% of work hoursEnsure that care provided integrates all facets of clients’ lives including mental/emotional health, physical health/wellness, employment and education, social and family relationships, substance use/abuse issues, & housing needs.Must meet monthly minimum predetermined productivity standards.Complete clinical assessments that meet the requirements of program funders and applicable administrative rules.Complete all necessary assessments including the Intake, IMCANS, LOCUS, HRA, consents, and required documentation including billing notes in accordance with Rule 132 standards.Develops and implements crisis plans and treatment plans outlining treatment goals and interventions in collaboration with the client, CST, other providers, and other parties as identified by the client, following the standards of Rule 132, payers, and accreditation bodies.Conduct, and/or participate in, treatment planning meetings.Develop, review and revise IP and complete corrections within the timeframe allottedComplete assessment tools and necessary paperwork (Intake, LOCUS, IMCANS, HRA, consents, client rights, privacy practices, etc. per program procedure)Provide direct implementation of Individual Treatment Plan for CST clients.Provide direct CST services that promote the reduction of crisis episodes and increased community functioning in order to meet rehabilitative, resiliency, and recovery goals.Maintain records of individuals in the CST program in accordance to Rule 132, payers, and accreditation bodies. Assist CST Team Leader in conducting regular quality assurance of CST records as assigned.Assure case records are properly maintained per agency procedures including scanning necessary paperwork into Cx360 per procedureComplete Authorizations, Reauthorizations, and Spend-down paperwork as assigned in a timely fashion.Provide effective services for clients’ individual needs and in line with client rights and the Mental Health Recovery ModelMaintain open and effective communication with agency and provider staff, family, and others in response to client’s identified needs, client assistance/ service needs, treatment plan follow-up, and input on adaptations needed to enhance progress toward goals. Work cooperatively with staff to ensure appropriate access to services as identified during the IP process.Meet with all CST clients on a regular basis depending on program and client needs.Document the distribution of client medications per procedure by accurately completing documentation in cx360.Recognize emergency situations and take appropriate action. Contact Manager and Director per procedure. Complete necessary paperwork correctly (incident reports, petitions, case notes).Promote awareness of mental health, both internally and externally.Fulfill other functions on the team, as needed.Employee promotes awareness and respect for the diversity of our clients, employees, families and other stakeholders.Utilize personal recovery experiences to offer peer support to clients, assisting clients in developing their own personalized recovery plans for mental, emotional, and physical health. Assist clients to develop and revise their crisis plans while providing community support services that promote a reduction of crisis episodes and the improvement of community functioning.Ensure that care provided integrates all facets of clients’ lives including mental/emotional health, physical health/wellness, employment and education, social and family relationships, substance use/abuse issues, and housing needs.Function as advocate ensuring protection of an individual's rights while providing a training element to empower persons with disabilities to understand and protect those rights.What will we provide Full Time employees. Benefits_Summary.pdf21 Days of Paid Time Off plus 10 Paid HolidaysPaid trainingTuition reimbursementBenefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance401K with a 3.5% company contribution after one year.What you will bring to AID:Education: Bachelor’s Degree in a Human Service field or High School Diploma and at least five years of experience working in the mental health field.License or Certification: CRSS (Certified Recovery Support Specialist) certification required or must be obtained after one year of hire and maintained during employment.Experience: Some experience preferred, at least 5 years of experience is required for employees who do not have a Bachelor’s Degree.Physical:Ability to provide services in clients’ homes and in the communityNavigation of stairs on a regular basisEquipment: Computer working knowledge of Microsoft Windows Applications, Copy machine, Fax machine, Telephone with voice mail systemAdditional Requirements:Flexibility to work evening/overnight/weekend/rotating holidaysAbility to work rotating on-call shiftsCover non-scheduled shifts as neededTransport clients and self in personal and or agency vehicleMaintain minimum amount of automobile liability insurance as defined by AID’s personnel policiesValid Illinois Driver's license and good driving record as defined by AID driver eligibility requirementsMay be required to work multiple locationsMust acquire and maintain certifications in First Aid, CPR, Nonviolent Crisis Intervention Training, CEU’s and other relevanttrainings.If we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud to work.