Case Manager Mental Health Professional- Community Support Team

Association for Individual Development; Aurora (IL); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

Paid Training

Tuition Reimbursement

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

STD/LTD

Critical Illness Insurance

401K

Job summary

The Association for Individual Development (AID) is seeking an experienced Case Manager Mental Health Professional (MHP) for the Community Support Team in Aurora, IL. The role focuses on mobile emergency crisis intervention and community-based support across hospitals, shelters, and client homes.

Schedule: Tuesday-Saturday 11:30a-8p. A Bachelor's degree is required; duties include crisis counseling, documentation, and coordinating with a multidisciplinary team to meet clients' needs in the

Qualifications

• Bachelor's degree in a human services field required.
• Experience in behavioral health preferred.
• Ability to work in community-based settings.

Responsibilities

• Attend to scheduled work hours and be flexible to meet client and program needs.
• Provide mobile emergency crisis intervention services and community support.
• Triage and delegate calls; provide crisis counseling and documentation on a timely basis.
• Coordinate care with CST team, hospitals, shelters, and client homes.
• Complete required assessments and maintain accurate records in cx360 per procedures.

Skills

Crisis intervention

Case management

Mental health

Community outreach

Documentation

Education

Bachelor's degree

Job description

Job DetailsLevel: ExperiencedJob Location: Thompson Center Crisis Programs - Aurora, IL 60506Position Type: Full-TimeEducation Level: Bachelors DegreeSalary Range: $25.50 - $25.50 HourlyTravel Percentage: RegularlyJob Shift: 2nd ShiftJob Category: Health CareThe Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose. We are looking for a Case Manager Mental Health Professional (MHP) Community Support Teamwho demonstrates this mission and wants to work for an organization that makes a difference in the community.

Schedule: Tuesday-Saturday 11:30a-8p

What will you be doing?

The Behavioral Health CST Case Manager is responsiblefor the provision of mobile emergency crisis intervention services and community support and engagement services. Services areprovided primarily in the community, including local hospitals,other agencies, shelters, and client homes. CST Team members are expected to work with a team of service providers within theagency and throughout the social service community to ensurethat all needs of clients are met.

Essential Job Responsibilities:

• Attend to scheduled work hours and be flexible to meet client and program needs,as assigned by Program Manager or Director.
  • Respond to calls from shift start to shift end.
  • Respond to calls upon being dispatched
• Act as primary to triage/delegate and absorb first calls
• Responsible to provide independent program coverage when scheduled.
• Provide effective individual crisis counseling
  • Consult with family members, case manager etc.
  • Use intervention tactics to reduce symptomology
• Provide effective telephone counseling service
• Complete and sign required documentation on a timely basis
  • CST billing within the next 2 shifts, AND prior to program billing deadlines
  • CST log to supervisor(s) at the end of each shift
• Attend clinical supervision a minimum of once per month, and additionally asassigned.
• Attend and positively contribute to mandatory weekly CST meetings and be apositive contributor.
• Acquire and maintain certification in First Aid, Adult CPR, non-violent crisisintervention (CPI), Medication Training, IM+CANS.
• Through a team approach provides direct services to individuals assigned to theCST, at least 70% off‑site during times and locations most convenient to the client, in accordance with the individual’s service plan and complete all requireddocumentation according to standards of Rule132, payers, and accreditationbodies.
• Provide Direct Service for clients 70% of work hours
• Ensure that care provided integrates all facets of clients’ lives includingmental/emotional health, physical health/wellness, employment and education,social and family relationships, substance use/abuse issues, &housing needs.
• Must meet monthly minimum predetermined productivity standards.
• Complete clinical assessments that meet the requirements of program funders andapplicable administrative rules.
• Complete all necessary assessments including the Intake, IMCANS, LOCUS, HRA,consents, and required documentation including billing notes in accordance withRule132 standards.
• Develops and implements crisis plans and treatment plans outlining treatment goalsand interventions in collaboration with the client, CST, other providers, and otherparties as identified by the client, following the standards of Rule132, payers, andaccreditation bodies.
  • Conduct, and/or participate in, treatment planning meetings.
  • Develop, review and revise IP and complete corrections within the timeframeallotted
  • Complete assessment tools and necessary paperwork (Intake, LOCUS,IMCANS, HRA, consents, client rights, privacy practices, etc. per programprocedure)
• Provide direct implementation of Individual Treatment Plan for CST clients.
• Provide direct CST services that promote the reduction of crisis episodes andincreased community functioning in order to meet rehabilitative, resiliency, andrecovery goals.
• Maintain records of individuals in the CST program in accordance to Rule132, payers, and accreditation bodies. Assist CST Team Leader in conducting regularquality assurance of CST records as assigned.
• Assure case records are properly maintained per agency procedures includingscanning necessary paperwork into Cx360 per procedure
• Complete Authorizations, Reauthorizations, and Spend-down paperwork asassigned in a timely fashion.
• Provide effective services for clients’ individual needs and in line with client rightsand the Mental Health Recovery Model
• Maintain open and effective communication with agency and provider staff, family,and others in response to client’s identified needs, client assistance/ service needs,treatment plan follow-up, and input on adaptations needed to enhance progresstoward goals. Work cooperatively with staff to ensure appropriate access to servicesas identified during the IP process.
• Meet with all CST clients on a regular basis depending on program and client needs.
• Document the distribution of client medications per procedure by accuratelycompleting documentation in cx360.
• Recognize emergency situations and take appropriate action. Contact Manager andDirector per procedure. Complete necessary paperwork correctly (incident reports,petitions, case notes).
• Promote awareness of mental health, both internally and externally.
• Fulfill other functions on the team, as needed.
• Employee promotes awareness and respect for the diversity of ourclients, employees, families and other stakeholders.

What will we provide Full Time employees. Benefits_Summary.pdf

• 21 Days of Paid Time Off plus 10 Paid Holidays
• Paid training
• Tuition reimbursement
• Benefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance
• 401K with a 3.5% company contribution after one year.

What you will bring to AID:

Education:

• Bachelor's degree in human services field required
• Masters Degree preferred

License or Certification:

• ASSIST and SAMHSA SOAR certification preferred.

Experience:

• At least one year experience working with individuals with mental illness. Knowledge of the DSM V- TR or most current edition & Rule132
• At least 1 year of experience in behavioral health preferre

Physical:

• Ability to provide services in clients’ homes and in the community
• Navigation of stairs on a regular basis

Equipment:

• Position operates in a professional office environment and off-site in various community settings. Role routinely uses standard office equipment such as computers phones, copiers, and filing cabinets

Additional Requirements:

• Flexibility to work evening/overnight/weekend/rotating holidays
• Ability to work rotating on-call shifts
• Cover non-scheduled shifts as needed
• Transport clients and self in personal and or agency vehicle
• Maintain minimum amount of automobile liability insurance as defined by AID’s personnel policies
• Valid Illinois Driver's license and good driving record as defined by AID driver eligibility requirements
• May be required to work multiple locations
• Must acquire and maintain certifications in First Aid, CPR, Nonviolent Crisis Intervention Training, CEU’s and other relevant trainings.

If we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud to work.