Case Manager Mental Health Professional- Victim Services (52903)

Association for Individual Development; Aurora (IL); On-site; USD 44,000 - 50,000; Full time

Job summary

A leading non-profit organization in Illinois seeks a Case Manager Mental Health Professional for its Victim Services program. This role involves providing crisis intervention, case management, and advocacy for individuals affected by trauma. Candidates should have a relevant degree and a passion for helping clients navigate their challenges. The position offers a supportive environment and opportunities for professional growth, alongside a $1000 sign-on bonus.

Benefits

$1000 sign on bonus for full-time

21 Days of Paid Time Off plus 10 Paid Holidays

Tuition reimbursement

Medical, Dental, Vision, Life, STD, LTD insurance

401K with a 3.5% company contribution after one year

Qualifications

• Bachelor's degree in human services or related field required.
• Experience in crisis/emergency relief work preferred.
• ASIST certification preferred.

Responsibilities

• Provide assertive outreach and case management to victims/families in crisis.
• Complete documentation and maintain case logs for client follow-ups.
• Participate in outreach events and community engagement.

Skills

Crisis intervention

Advocacy

Resource linkage

Education

Bachelor’s degree in human services or related field

Master’s degree preferred

Job description

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Since 1961, The Association for Individual Development (AID) has served individuals with developmental, intellectual, physical and/or mental health challenges, those who have suffered a trauma, and those at risk. As a non-profit organization, our mission is to empower people with physical, developmental, intellectual, and mental health challenges to enjoy lives of dignity and purpose. We are looking for a Case Manager Mental Health Professional Victim Services who exemplify that mission, and who want to work for an organization that makes a difference. Are you the right fit?

What will you be doing?

Victim Services Case managers provide assertive outreach and case management, evidence-informed mental health and support services, and crisis intervention to victims/families in crisis or quality of life concerns. Case managers actively engage with individuals who have experienced trauma or have mental health concerns to provide both clinical intervention and case management, mental health interventions, resource linkage, and advocacy services while addressing their multifaceted social and tangible needs. Case managers participate in community events, participate in ride a longs and police department roll calls. Case Managers will be available to work necessary overnight and weekend shifts to continue to staff a viable Victim Services program and assist with crisis line coverage when requested. Case Managers will be available to work in-house when assigned to a police department and flexible to cover other police departments or assignments.

Essential Job Responsibilities

• Attend to scheduled work hours and be flexible to meet client and program needs, as assigned by Program Manager or Director.
• Respond to calls from shift start to shift end.
• Respond to calls upon being dispatched
• Be present in Police Departments with scheduled hours
• Provide Crisis Line Coverage when Assigned
• Complete assigned office hours.
• Provide advocacy and support to individuals and families experiencing crime/trauma or quality of life concerns.
• Complete documentation on a daily basis, including Victim Service case log, daily log, and case notes.
• Provide a minimum of three (3) follow-ups and three (3) appropriate referrals with assigned cases.
• Receive referrals from participating law enforcement agencies, assess the need for services, identify appropriate services, and conduct appropriate introductions to available services.
• Manage case load and follow up with clients on a weekly basis or per clients request based on need.
• Follow requirements on VCVA related cases
• Assist law enforcement as requested
• Provide educational trainings, presentations, and death notifications as requested.
• Participate in field training (job shadowing) for 30 days or until approved to work independently on cases.
• Acquire/maintain certification in First Aid, CPR, CPI, Mandated Reporting, ASIST training and 40 hour DV/SA training, and other agency required trainings.
• Maintain and update Outlook calendar with daily details of employment activities.
• Complete and maintain monthly and quarterly assigned reports.
• Participate in ride alongs and roll calls at least once a month for all contracting agencies.
• Complete a needs assessments for level of care.
• Maintain appropriate documentation for in-house case loads
• Manage schedule in a manner that allows timely completion of all duties and be available to program after hours.
• Transport clients in personal vehicle when applicable
• Assure client linkage to community resource
• Testify in court when applicable
• Assist clients in the navigation of the legal system
• Promote and maintain client rights, assure client choice
• Participate in committees as assigned
• Maintain a positive professional relationship with agencies, and stakeholder.
• Participate in outreach events (i.e. resource fairs/events) to promote program services and expand network.
• Promotes awareness and respect for the diversity of our clients, employees, families and other stakeholders.
• Complete required hours on the Crisis Line or as needed
• Become trained in Crisis Line procedures and protocols.
  

What will we bring to the table? https://aidcares.org/attachments/Benefits_Summary.pdf

• $1000 sign on bonus for full-time
• 21 Days of Paid Time Off plus 10 Paid Holidays
• Paid training
• Tuition reimbursement
• Benefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance
• 401K with a 3.5% company contribution after one year.
  
  

What will you bring to the table?

Education

• Bachelor’s degree in human services or related field required. Master’s degree preferred. Bilingual (Spanish) preferred.
  
  

License/certifications

• 60 Hour DV/SA certification preferred.
• ASIST certification preferred
  
  

Experience

• Experience in crisis/emergency relief work, with at-risk, trauma and/or crisis clientele preferred.
  
  

Physical

• No lifting restrictions and navigation of stairs
  
  

Equipment

• Laptop, Copy Machine, FAX, Cell phone, Telephone with voice mail
  
  

Additional Requirements

• 24-HourAvailability: flexible hours when necessary-evening, weekends, and holidays
• May need to respond to all staff call out during major critical incidents overriding any prescheduled time off or other employment
• Valid Illinois driver’s license
• Drive self and clients in personal vehicle
• Must have the minimal amount of liability insurance on personal automobile as defined by the AID handbook
  
  

If we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud of.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organizations

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