Case Manager/Mental Health Practitioner

Fernbrook Family Center; Rochester (MN); On-site; USD 52,000 - 70,000; Full time

Job summary

Fernbrook Family Center is seeking a compassionate Case Manager / Mental Health Practitioner (MHP) to deliver targeted mental health services to children, adults, and families. This role requires coordinating with QMHP supervision and supporting clients in accessing medical, educational, social, vocational, and financial resources.

Responsibilities include home-based services, documentation, referrals, and collaboration with community providers.

Qualifications

• Bachelor’s degree in a behavioral science field or equivalent experience as defined by Minnesota statutes.
• Valid driver’s license, reliable transportation, and acceptable driving record.
• Ability to pass a background check.

Responsibilities

• Provide targeted mental health case management services to children, adults, and families.
• Deliver home and community-based mental health skills services.
• Maintain timely, accurate, and compliant documentation.

Skills

Ethical boundaries

Communication skills

Independent work

Team collaboration

Time management

Computer literacy

Education

Bachelor's degree in behavioral sciences

Tools

Basic computer skills

Job description

Case Manager / Mental Health Practitioner (MHP)

Fernbrook Family Center

Job Summary

Fernbrook Family Center is seeking a compassionate and skilled Case Manager / Mental Health Practitioner (MHP) to provide targeted mental health services to children, adults, and families.

In This Role, You Will Support

• Adults with Serious and Persistent Mental Illness (SPMI)
• Children with Severe Emotional Disturbance (SED)

You will help clients access critical services—including medical, social, educational, vocational, and financial resources-and provide home and community-based skills services to improve daily functioning under the supervision of a Qualified Mental Health Professional (QMHP).

Key Responsibilities

• Provide targeted mental health case management services to children, adults, and families
• Deliver home and community-based mental health skills services
• Maintain timely, accurate, and compliant documentation
• Coordinate referrals and collaborate with community providers
• Meet with clients at least once every 30 days (or more frequently as needed)
• Facilitate quarterly team meetings for clients and families
• Participate in discharge planning and care transitions
• Advocate for clients to reduce barriers and manage crises
• Attend staff meetings and participate in ongoing training (30 hours every 2 years)
• Meet productivity standards for client contact and billable services
• Uphold Fernbrook's mission, values, and policies
• Perform other duties as assigned

Qualifications

Required

• Bachelor’s degree in a behavioral science field (e.g., social work, psychology, nursing), OR
• Equivalent experience/training as defined by Minnesota State Statute (e.g., supervised hours, RN experience, or case manager associate experience)
• Valid driver's license, reliable transportation, and acceptable driving record
• Ability to pass a background check

Preferred

• Experience working with children, adults, and families
• Case management experience
• Bilingual abilities
• Knowledge of community resources
• Strong assessment and engagement skills

Skills & Abilities

• Strong ethical decision-making and professional boundaries
• Excellent communication (written and verbal)
• Ability to work independently and collaboratively
• Time management and organizational skills
• Openness to feedback and continuous learning
• Basic computer proficiency

Work Environment & Schedule

• Flexible hours, typically between 7:00 a.m. - 7:00 p.m.
• Regular travel to homes, community settings, and offices
• Full-time: 40-43 hours/week (salaried) or up to 40 hours/week (hourly)
• Occasional lifting (up to 15 lbs) and extended computer use

Supervision

This role does not supervise staff but requires collaboration with team members sharing client responsibilities.

Commitment to Inclusion

Fernbrook Family Center values diversity and lived experience. We are committed to providing reasonable accommodations and fostering an inclusive, supportive workplace.

Equal Opportunity Employer

Fernbrook Family Center is an Equal Opportunity Employer and does not discriminate based on any protected status.

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