Case Manager - MCOT

Bear River Behavioral Health Services; Logan (UT); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Full benefits

Graveyard differential pay

Job summary

Bear River Behavioral Health Services is seeking a full-time Crisis Response/Case Manager in Logan, UT. The role involves mobile crisis intervention in homes or community settings to reduce risk, with subsequent treatment planning and resource linkage.

You will perform CMNA-based planning, coordinate with police and hospitals, and document care accurately in the EMR while attending supervision and training sessions. Requires teamwork and weekend flexibility.

Qualifications

• Bachelor's degree in behavioral science. Ability to obtain SSW licensure, preferred but not required.
• Must have a Utah driver’s license and good driving record.
• Must pass Criminal Background Investigation.
• Ability to work well in a team and may require some weekend work.

Responsibilities

• Provide mobile crisis response to youth/adults in homes or community settings.
• Perform Case Management functions and develop CMSP-based service plans.
• Coordinate crisis services with police, hospitals, and partners; ensure linkage to resources.
• Maintain accurate documentation in the clinical records system and attend trainings.

Skills

Confidentiality

Community resources

Communication skills

Office organization

Teamwork

Computer literacy

Punctuality

Professional boundaries

Safety awareness

Flexibility

Education

Bachelor's in behavioral science

Tools

EMR systems

Job description

JOB DESCRIPTION:

Work with a collaborative team and in coordination with MCOT therapist in providing mobile CRISIS response to youth/adults in their home or in another community setting with the goal of reducing the risk of harm to self or others, minimizing the impact of the crisis on the individual, and connecting them to other helpful resources when applicable, including physical and/or mental health services. Assist with skill coaching, subsequent treatment planning and referral for ongoing services and supports, when applicable. Assist in coordinating crisis and response services with local police, substance abuse, hospital, and other applicable agencies assisting with the crisis or subsequent service.

Provide Case Management functions as they relate to the above services: Assess clients' status/functioning as it relates to the above services. (History, input from family, medical providers, social workers, educators, etc.) Develop a Case Management Service Plan (CMNA) including objectives specific to each identified area of service need, with input from clients and others who participated in assessment. Link clients to needed community resources identified in the CMSP. Assist clients to obtain/maintain eligibility for entitlements other than Medicaid. Coordinate the ongoing delivery of services to clients with various agencies/providers clients have been linked with. Contact family members for feedback and alert them to changes in status/needs when appropriate releases are in place. Instruct clients/caretakers, in independently accessing needed community services. Monitor/follow-up to ensure timely access, quality and effectiveness of service, symptomatology, the need for face-to-face care, and appropriate CMSP implementation.

Complete up-to-date quality service documentation including accurate time sheet records with appropriate service codes and progress notes by 30 minutes past closing of the next business day in the Center's automated clinical records system. Obtain approval from immediate supervisor on any and all leave taken. Attend supervision appointments and team and organization meetings as scheduled. Maintain an automated schedule, reflecting the FTE availability within Center hours, in order to be consistently available and visible to Center staff and clients. Prepare materials for groups. Attend trainings within, and outside of the Center for job development.

OTHER SKILLS, ABILITIES, AND EXPECTATIONS:

• Knowledge of confidentiality and ability to maintain strict compliance with confidentiality of all client and Center sensitive information.
• Knowledge of community resources
• Effective oral and written communication skills.
• Knowledge of the principles and practices of office organization and efficiency.
• Teaming skills for effective and cooperative interoffice relations.
• Computer literacy and skills for operation of automated medical records, email, scheduling, etc.
• Timeliness with schedule including whereabouts, arrival to work, and attendance at meetings.
• Positive attitude related to job expectations, supervision, Center policies and procedures, etc.
• Ability to behave ethically and to understand and maintain appropriate boundaries with clients, staff, and the general public.
• Conduct expected tasks in a safe manner, uphold Center safety policies, and report perceived safety issues to appropriate sources.
• Flexible hours to meet client and Center needs.

Job Requirements:

Ability to work well in a team setting. May require some weekend work. Bachelor's degree in behavioral science, with ability to obtain SSW licensure preferred, but not required. Must have a current Utah driver's license and good driving record, and be able to pass Criminal Background Investigation.

Position Location:

Logan, Utah

Position Salary:

$19.15 - $26.21/hr. based on experience and licensure

Position Hours:

40 hours within the normal workweek

Position Shifts:

Monday - Friday during operating hours, graveyard 11 p.m. - 7 a.m. (differential pay will be applied)

BENEFITS:

Full and excellent benefits. We are an equal opportunity employer.