Case Manager – Level II

Jobtailor; Arlington (FL); On-site; USD 40,000 - 54,000; Full time

Job summary

Jobtailor is seeking a skilled social service professional to manage post-release caseloads (Level I & II) and assist with home studies to assess risk and placement for children.

The role requires bilingual English/Spanish abilities, strong report-writing skills, and experience with immigrant youth and trauma-informed interventions. Expect travel for in-person visits across the U.S. and occasional evenings/weekends.

Qualifications

• Bachelor of Social Work (BSW) or equivalent degree in education, psychology, sociology, or related field.
• At least one year of case management experience.
• Experience writing professional assessment reports.
• Experience with immigrant populations and trauma-informed interventions for youth.
• Knowledge of family preservation, kinship care, trauma-informed practices, child welfare policies and laws.
• Strong communication and interpersonal abilities.
• Ability to handle confidential information with discretion.
• Fluent in English and Spanish (verbal/written).
• Proficiency in Microsoft Office and data entry systems.
• Valid driver's license with ability to travel nationally.

Responsibilities

• Manages an assigned caseload (levels I & II) of post-release services.
• May assist in completing home study reports to assess risk, safety, and placement.
• Complies with US and ORR policies, procedures, and timeframes.
• Collaborates with care providers to determine necessary information for sponsorship.
• Evaluates sponsor’s ability to provide care and a safe living environment.
• Maintains contact and conducts home visits with children and sponsors.
• Uses trauma-focused approaches and brief therapeutic techniques.
• Continuues ongoing case management through assessments, planning, evaluation, and psychoeducation.
• Maintains documentation and protects confidential information.
• Identifies and reports concerns to the program and ORR.
• Acts as a mandated reporter for abuse/neglect.
• Participates in training and quality improvement initiatives.
• Travel to conduct in-person visits in surrounding locations in the United States.
• May require evenings and weekends to meet timeframes.
• Related duties as assigned.

Skills

Case management

Report writing

Trauma-informed practice

Immigrant youth care experience

Child welfare knowledge

Communication

Confidential information handling

Bilingual English/Spanish

MS Office

Driving / travel nationwide

Education

Bachelor of Social Work (BSW) or equivalent behavioral science degree

Tools

Microsoft Office

Data entry systems

Job description

Responsibilities

• Manages an assigned caseload (fluctuates) of post release services (Levels I & II) only.
• May assist in completing comprehensive home study reports to assess risk, safety, and appropriate placement of children.
• Complies with US and ORR policies, procedures, and mandated timeframes.
• Collaborates with care providers in verifying and assessing whether additional information may be necessary to determine successful sponsorship.
• Evaluates the prospective sponsor’s ability to provide appropriate care and a safe living environment for the child.
• Assesses, identifies, verifies, and makes recommendations in areas where additional support, resources, or information may be needed to meet a child’s needs and provisions of a safe environment.
• Maintains telephone contact and conducts virtual and in‑person home visits with children and sponsors.
• Utilizes trauma‑focused approaches and brief therapeutic techniques to work with children and their sponsor.
• Continues on‑going case management services through assessments, planning, evaluating, facilitating, and providing psychoeducation to children and their sponsor.
• Maintains appropriate documentation, safeguards confidential records, and protects personally identifiable information according to program regulations.
• Identifies and reports concerns related to children and sponsors, life‑changing events and significant incidences to the program and ORR.
• Acts as a mandated reporter and reports abuse/neglect to child protective services.
• Participates in training, meetings, and maintains quality improvement initiatives as recommended.
• This role requires travel to conduct in‑person home study and post‑release visits in surrounding locations in the United States.
• May include working evenings and weekends to meet required timeframes.
• Related duties as assigned and may be revised as needed to meet program needs.

Qualifications

• A Bachelor of Social Work (BSW) or an equivalent degree in education, psychology, sociology, or other behavioral science or social service field.
• Must have at least one year experience managing cases.
• Must be skilled in writing professional, thorough assessment reports.
• Experience working with immigrant populations and has provided trauma‑informed clinical interventions for youth.
• Knowledge of family preservation, kinship care, trauma‑informed practices, child welfare policies and procedures, and relevant state and federal laws and regulations.
• Effective communication and interpersonal skills to successfully interact with families, caseworkers, and other stakeholders.
• Ability to handle sensitive and confidential information with discretion.
• Fluent in English and Spanish (verbal/written).
• Proficiency in Microsoft Office and data entry systems.
• A valid driver's license, available to travel to conduct in‑person visits and to different areas or regions nationally.