Case Manager IV

St. Vincent de Paul CARES; Florida; On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Dental Insurance

Disability Insurance

PTO 120 hours biweekly

13 Paid Holidays

403(b) with employer match up to 3%

Job summary

St. Vincent de Paul CARES is seeking a Case Manager IV to provide assessment, planning, and advocacy for clients in PSH/PH programs in New Port Richey, FL.

You will manage a caseload, coordinate with community agencies, and facilitate moves to permanent housing, while ensuring compliance with regulations and program rules. The role requires strong communication, trauma‑informed care, and the ability to work evenings, nights, weekends, and holidays.

Qualifications

• Must be able to speak, write and understand English.
• Basic computer skills required.
• Bachelor's degree and/or 5 years in social services.
• Flexible schedule including evenings, weekends, holidays.

Responsibilities

• Provide crisis intervention for very low‑income, homeless seniors.
• Assess strengths, needs, abilities to set housing goals.
• Ensure compliance with government and contract regulations.
• Assist clients with information, veteran assistance, referrals.
• Coordinate move to permanent housing and link services.

Skills

English proficiency

Computer skills

Driver's license

Multitasking

Interpersonal skills

Education

Bachelor's degree in social services

Tools

Excel

PowerPoint

Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

PSH RFT Professional New Port Richey, FL, US

Salary Range: $23.08 To $23.08 Annually

MISSION STATEMENT:

To transform lives through love and service.

SUMMARY:

The Case Manager IV provides assessment, monitoring, planning, linkage and advocacy for the most appropriate services to individuals enrolled in the PH-RRH/PSH. Qualified candidate must possess a clear understanding of the service delivery system and the resources available for individuals, Veterans, Non-Veterans and their families. Individuals will effectively maintain and manage assigned caseload contingent on needs, strengths, abilities, preferences of the individual served, and the program to which the individual is assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at this time)

• Provide crisis intervention to address the immediate needs of the very low-income, chronic and non-chronic homeless senior population
• Assess the individual's strengths, needs, abilities and preferences to assist in the development of housing goals
• Enforce program rules and procedures to ensure compliance with all government and contract regulations
• Assist clients with varying needs (i.e. general information, veteran assistance, and referrals)
• Facilitate the move to permanent, independent housing, and coordinate service when appropriate.
• Provides effective assessments, therapeutic strategies along with crisis management
• Knowledge of harm reduction, motivational interviewing and trauma-informed care.
• Post information relative to job skills, housing, social events on the bulletin board-provide different resources to meet the clients need
• Set attainable goals and monitor progress of clients, find the barriers and ways to remove them to attain self sufficiency
• Provide and monitor the ongoing provision of services from community agencies and maintain the case management and provider agency information current with the progress of the individual.
• Serve as a liaison to community agencies, network with community providers and seek out new services available to the clients.
• Post information relative to job skills, housing, social events on the bulletin board-provide different resources to meet the clients need
• Assists with maintaining a clean, safe, and welcoming environment for clients, visitors, volunteers, and staff.
• Create programs at PSH/PH that will be appropriate for clients
• Determine Eligibility
• Organize and conduct client satisfaction surveys and perform other duties relative to the position including typing, filing, answering telephones, etc.

OTHER RESPONSIBILITIES:

• Complies with all applicable training requirements
• Complies with all company safety, personnel and operational policies and procedures
• Complies with work schedule to ensure effective operations of Agency programs
• Contributes positively as a member of a productive and cooperative team
• Performs other duties as necessary to fulfill the Vincentian CARES Mission

Employee Benefits:

• Dental Insurance.
• Short- and Long-Term Disability.
• 120 hours of PTO accrued biweekly starting at day 1 of employment.
• 13 Paid Holidays to include Employee’s birthday and Date of Hire.
• 403(b) with employer match up to 3%.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)

• Able to speak, write and understand English
• Possess basic computer skills
• Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups
• Flexible work schedule including evenings, nights, weekends and holidays
• Ability to set appropriate limits, work under deadlines and multi-task
• Ability to organize, prioritize, self-motivate, and deliver results
• Excellent communication and listening skills
• Possess strong work ethics
• Successfully pass Law Enforcement background screening
• Valid Florida driver’s license if driving an agency vehicle or a personal vehicle for company business
• Must have reliable transportation
• Participates in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process
• Mission driven attitude supplemented with integrity and passion
• Adherence to the highest ethical standards, personally and professionally
• A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance
• Evidence of deep alignment with the Vincentian CARES Mission and Values

ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES:

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)

• Advanced knowledge of homelessness, severe and persistent mental illness and substance abuse
• Advanced knowledge of resources in the community available for veteran population, especially services and programs offered by the VA
• Ability to form partnerships in the community and seek out community resources
• Must be able to comply with complex governmental regulations, policies and procedures and demonstrate thorough document compliance efforts and activities
• Must be proficient with data management and information systems and have basic knowledge of Excel, PowerPoint, and Outlook
• Must demonstrate excellent interpersonal skills and possess the ability to interact effectively with other agencies and service providers
• Candidate must be able to work in a fast‑paced environment and understand the issues that are faced by low-income populations

EDUCATION AND EXPERIENCE:

• Bachelors degree and/or experience 5-years’ experience (work, life or volunteer) in social services.

GENERAL PHYSICAL DEMANDS:

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made, if appropriate, to enable people with disabilities to perform the described essential functions of job. Working in an office/site requires prolonged sitting at the computer workstation; standing, bending, reaching, lifting up to 20 lbs. and some driving. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, telephones, and other office equipment. It is also required to regularly sit, speak, and listen, the employee is also required to walk, use hands and fingers to type, operate equipment, and maintain records and notes. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

MENTAL DEMANDS:

Must handle new and diverse work problems on a daily basis. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Must have the ability to listen objectively to people, perceive the real problem and assist in bringing issues to a successful conclusion. Must relate and interact with, volunteers, clients, contractors, visitors and employees at all levels within the Agency.

WORK ENVIRONMENT:

Environment will occasionally become noisy due to equipment operations and interactions among clients and staff. There may be the possibility of being exposed to communicable disease, possible exposure to verbal abuse or similar behavior from residents/clients. On an as needed basis, employees may be called upon to work outside of the established work schedule or work odd hours. All information associated with the Agency is confidential.

Vincentian CARES is an Equal Opportunity Employer.