Case Manager IV

St.-Vincent-De-Paul-Cares; Florida; On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

PTO

Paid holidays

403(b) with employer match

Job summary

Vincentian CARES in New Port Richey, FL is seeking a Case Manager IV to provide assessment, planning, linkage and advocacy for individuals enrolled in PSH/PH programs.

The role requires strong knowledge of the service delivery system, ability to manage a caseload, adhere to program rules, and coordinate with community agencies to secure housing and supportive services. Evening and weekend flexibility is expected to meet client needs.

Qualifications

• Bachelor's degree or 5+ years experience in social services.
• Veterans preferred.

Responsibilities

• Provide crisis intervention to address the immediate needs of very low-income, homeless seniors.
• Assess clients to develop housing goals based on strengths and preferences.
• Enforce program rules to ensure compliance with regulations.
• Assist clients with information, referrals, and veteran assistance as needed.
• Coordinate move to permanent housing and link with services.

Skills

Crisis intervention

Case management

Communication

Multitasking

Data entry

Education

Bachelor's degree

5 years social services experience

Tools

Excel

PowerPoint

Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

PSH RFT Professional New Port Richey, FL, US

2 days ago Requisition ID: 1289

Salary Range: $48,000.00 To $48,000.00 Annually

MISSION STATEMENT

To transform lives through love and service.

SUMMARY

The Case Manager IV provides assessment, monitoring, planning, linkage and advocacy for the most appropriate services to individuals enrolled in the PH-RRH/PSH. Qualified candidate must possess a clear understanding of the service delivery system and the resources available for individuals, Veterans, Non-Veterans and their families. Individuals will effectively maintain and manage assigned caseload contingent on needs, strengths, abilities, preferences of the individual served, and the program to which the individual is assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at this time)

• Provide crisis intervention to address the immediate needs of the very low-income, chronic and non-chronic homeless senior population
• Assess the individual's strengths, needs, abilities and preferences to assist in the development of housing goals
• Enforce program rules and procedures to ensure compliance with all government and contract regulations
• Assist clients with varying needs (i.e. general information, veteran assistance, and referrals)
• Facilitate the move to permanent, independent housing, and coordinate service when appropriate.
• Provides effective assessments, therapeutic strategies along with crisis management
• Knowledge of harm reduction, motivational interviewing and trauma-informed care.
• Post information relative to job skills, housing, social events on the bulletin board-provide different resources to meet the clients need
• Set attainable goals and monitor progress of clients, find the barriers and ways to remove them to attain self sufficiency
• Provide and monitor the ongoing provision of services from community agencies and maintain the case management and provider agency information current with the progress of the individual.
• Serve as a liaison to community agencies, network with community providers and seek out new services available to the clients.
• Post information relative to job skills, housing, social events on the bulletin board-provide different resources to meet the clients need
• Assists with maintaining a clean, safe, and welcoming environment for clients, visitors, volunteers, and staff.
• Create programs at PSH/PH that will be appropriate for clients
• Determine Eligibility
• Utilize Case Worthy, HSMIS for data collection/case record
• Organize and conduct client satisfaction surveys and perform other duties relative to the position including typing, filing, answering telephones, etc.
• May be required to provide coverage for overnight shifts based on program needs and staffing requirements.

OTHER RESPONSIBILITIES

• Complies with all applicable training requirements
• Complies with all company safety, personnel and operational policies and procedures
• Complies with work schedule to ensure effective operations of Agency programs
• Contributes positively as a member of a productive and cooperative team
• Performs other duties as necessary to fulfill the Vincentian CARES Mission

Employee Benefits

• Short- and Long-Term Disability.
• 120 hours of PTO accrued biweekly starting at day 1 of employment.
• 13 Paid Holidays to include Employee’s birthday and Date of Hire.
• 403(b) with employer match up to 3%.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)

• Able to speak, write and understand English
• Possess basic computer skills
• Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups
• Flexible work schedule including evenings, nights, weekends and holidays
• Ability to set appropriate limits, work under deadlines and multi-task
• Ability to organize, prioritize, self-motivate, and deliver results
• Excellent communication and listening skills
• Possess strong work ethics
• Successfully pass Law Enforcement background screening
• Valid Florida driver’s license if driving an agency vehicle or a personal vehicle for company business
• Must have reliable transportation
• Participates in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process
• Mission driven attitude supplemented with integrity and passion
• Adherence to the highest ethical standards, personally and professionally
• A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance
• Evidence of deep alignment with the Vincentian CARES Mission and Values

ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)

• Advanced knowledge of homelessness, severe and persistent mental illness and substance abuse
• Advanced knowledge of resources in the community available for veteran population, especially services and programs offered by the VA
• Ability to form partnerships in the community and seek out community resources
• Must be able to comply with complex governmental regulations, policies and procedures and demonstrate thorough document compliance efforts and activities
• Must be proficient with data management and information systems and have basic knowledge of Excel, PowerPoint, and Outlook
• Must demonstrate excellent interpersonal skills and possess the ability to interact effectively with other agencies and service providers
• Candidate must be able to work in a fast-paced environment and understand the issues that are faced by low-income populations

EDUCATION AND EXPERIENCE

(Pending on position and if prior to hire is approved by Chief Executive Officer, a comparable amount of training, education or experience may be substituted for the minimum education qualifications)

• Bachelors degree and/or experience 5-years’ experience (work, life or volunteer) in social services.
• Veterans preferred

GENERAL PHYSICAL DEMANDS

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made, if appropriate, to enable people with disabilities to perform the described essential functions of job. Working in an office/site requires prolonged sitting at the computer workstation; standing, bending, reaching, lifting up to 20 lbs. and some driving. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, telephones, and other office equipment. It is also required to regularly sit, speak, and listen, the employee is also required to walk, use hands and fingers to type, operate equipment, and maintain records and notes. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

MENTAL DEMANDS

Must handle new and diverse work problems on a daily basis. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Must have the ability to listen objectively to people, perceive the real problem and assist in bringing issues to a successful conclusion. Must relate

and interact with, volunteers, clients, contractors, visitors and employees at all levels within the Agency.

WORK ENVIRONMENT

Environment will occasionally become noisy due to equipment operations and interactions among clients and staff. There may be the possibility of being exposed to communicable disease, possible exposure to verbal abuse or similar behavior from residents/clients. On an as needed basis, employees may be called upon to work outside of the established work schedule or work odd hours. All information associated with the Agency is confidential.

Vincentian CARES is an Equal Opportunity Employer.