Case Manager - Intrepid Staffing - Austin Northbridge

Endeavors Inc.; Austin (TX); Sur place; USD 25 000 - 36 000; Plein temps

Résumé du poste

Endeavors is seeking a compassionate case manager in Austin, TX to oversee a short-term life management program. You will conduct needs assessments, develop intake and case plans, document progress, and coordinate referrals to services while maintaining compliance with state and federal standards.

The role requires a bachelor's degree, 1+ year crisis intervention experience, Spanish/English language skills, reliable transportation, and willingness to travel between locations.

Qualifications

• Requires 4-year bachelor degree in Social Work, Psychology, Criminal Justice, Sociology or related field.
• Experience in crisis intervention preferred; 1+ year experience is typical.

Responsabilités

• Coordinate referrals, service planning and documentation for assigned caseload.
• Interview applicants to determine eligibility and establish program goals.
• Develop intake and case plans, complete paperwork and social histories.
• Meet regularly with clients to discuss progress and maintain accurate records.
• Plan and facilitate life management classes to build client skills.
• Maintain confidentiality and adhere to agency policies and regulatory standards.

Connaissances

Crisis intervention

Spanish/English bilingual

Documentation

Formation

Bachelor's degree

Description du poste

Job Details: Job Location: Austin, TX 78752, Position Type: Seasonal, Education Level: Bachelors Degree, Job Shift: Various Shifts, *** MUST RESIDE IN AUSTIN, TX AREA***

JOB PURPOSE:

The case manager is responsible for using sound professional judgment and best practices to ensure quality case management services are provided to the service population especially in crisis situations while maintaining compliance with established state and federal standards. Monitors assigned caseload of clients participating in a short-term life management program; establishes program plan/goals and evaluates client's progress by conducting routine meetings with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment.

ESSENTIAL JOB RESPONSIBILITIES

• Coordinate referrals, service planning and documentation of services for assigned caseload.
• Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; conduct needs assessment, obtains pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program.
• Develops client intake and case plans for clients; instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation check-off form and obtains release of information forms when appropriate; completes social history on new clients each week.
• Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; monitors client behavior, group attendance, medication and movement; receives incident reports and enforces disciplinary actions for infractions of the house guidelines.
• Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.
• Consistently serves as a mentor and provides positive examples of proper hygiene, personal appearance, records retention, budget planning, scheduling, etc.
• Refers clients to appropriate programs or other agencies based on clients’ needs and in accordance with their program plan.
• Completes discharge plans of clients exiting the program; transfers file contents to non-active file.
• Meet all deadlines required by program supervisor and partners.
• Meet all federal and state regulatory guidelines and standards that are applicable to this position.
• Maintain a caseload in accordance with agency policies and procedures contract standards.
• Participate in workshops, seminars, education programs and other activities that promote professional growth and development.
• Maintain a minimum number of weekly contacts with clients.
• Engage and involve client in the casework process.
• Continually assess ongoing changes in behavior, circumstances or conditions that may affect child safety.
• Compile, prepare, submit and maintain accurate records, files, forms, statistics and additional information in accordance with agency policies, licensing and/or contract requirements.
• Participate in weekly case staffing with case managers.
• Maintain confidentiality in all areas of the service population and program operations.
• DemonstrateExceptionalcustomer service, inEverythingyou do, by placing the child, family, Veteran or client first to support our mission to "Empowerpeople to build better lives for themselves, their families, and their communities".

ESSENTIAL QUALIFICATIONS

• EDUCATION:Required-4-year bachelors or undergraduate degree from an accredited Program/university, preferably in one of the following areas: Social Work, Psychology, Criminal Justice, Sociology or related field of study. Preferred- Graduate degree from accredited program/university in a related field.
• EXPERIENCE:1+ year related experience and/or training including experience working in Crisis intervention. Proficiency in Spanish/English (written and spoken language skills), required. Preferred experience in working in a social or public service environment with case management experience.
• ATTENDANCE:Must maintain regular and acceptable attendance at such level as is determined in the employer’s sole discretion.
• LICENSES:Driver’s License with a clear record.
• VEHICLE:Must have daily use of a vehicle without prior notice.
• OTHER:Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others.

Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.

Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities.