Case Manager (Intensive Case Management)

Highland Rivers Behavioral Health; Dalton (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Holidays

Personal day

Public service loan forgiveness

Job summary

Highland Rivers Behavioral Health is seeking a dedicated Case Manager to join the Intensive Case Management (ICM) Team. This role focuses on adults with severe mental illness, guiding IRPs and coordinating community services.

You will provide direct support, collaborate with providers, maintain documentation, and ensure compliance with HIPAA and agency policies. A strong commitment to recovery-oriented care is essential.

Qualifications

• Experience with Individual Recovery Plans (IRP) and coordinating services.
• Ability to transport clients and visit homes.
• Maintain confidentiality per HIPAA.
• Strong documentation and charting skills.
• Ability to manage caseload and meet weekly productivity standards.

Responsibilities

• Work with individuals and supports to develop an IRP addressing medical, behavioral, social, educational, vocational, housing, financial needs.
• Coordinate access to community services and resources to avoid out-of-home placement.
• Provide transportation and visit individuals' homes as required.
• Partner with CORE services provider in IRP development.
• Advocate with other agencies to garner needed resources.

Skills

Community-based

Transportation

Home visits

Case management

Confidentiality/HIPAA

Documentation

Caseload management

Team collaboration

Job description

There is a place for you at Highland Rivers Behavioral Health! Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities. Are you ready to make a Difference?

Job Summary

The Highland Rivers Behavioral Health Intensive Case Management (ICM) Team is a medium intensity Community-Based program for adults with severe and persistent mental illnesses such as Bi-Polar Disorders, Schizoaffective Disorders, and other Sub-Categories of thought disorders.

Responsibilities

The Case Manager works with the individual and other supports and service providers to develop an Individual Recovery Plan (IRP) that includes the medical, behavioral, social, educational, vocational, housing, financial and other needs of the eligible individual. Services help individuals develop strategies and support to avoid out-of- home placement and reduce the need for more intensive services, and coordinate access to other needed community services and resources.

Duties and Responsibilities include

• Community based position.
• Provide transportation for the individuals.
• Must visit individual's homes.
• Assist individuals with service needs, developing strategies and supportive, social support networks and coordinating rehabilitation services as specified in the individual's Individual Recovery Plan (IRP).
• Partner with the individual and CORE services provider in the development of the IRP.
• Provide individual interventions to include identifying service needs; developing strategies and supportive interventions to avoid out of home placement or the need for more intensive services; assisting individuals to increase social support networks to ameliorate life stresses resulting from the individual's condition; and coordinating rehabilitation services as specified in the individual's IRP Partner with the individual and CORE service provider in the development of the individual recovery plan.
• Link and serve as advocate with other agencies to garner needed resources for individuals.
• Provides assistance and support in crisis situations.
• Provides assessment, monitoring, and assistance to individuals.
• Provides direct service to individuals; completes all necessary paperwork according to policy; ensures individual meet eligibility criteria or refers to appropriate provider in the community.
• Manages a caseload by ensuring all services are authorized, chart paperwork is complete and current, and individual charts are closed according to policy.
• Sees a caseload at the frequency defined in the service plan; documents attempts to contact individuals and ISP reviews; completes monthly caseload reports; track appointments and case management.
• Meet weekly contact and productivity standards
• Attend treatment team meetings as directed by Program Supervisor.
• Assist with service-related compliance.
• Maintain confidentiality for all indirect/direct service in accordance with agency policies and HIPPA policies.
• Other responsibilities and tasks as may be assigned.

Benefits

• Health Insurance through the State Health Benefit Plan of GA
• Flexible Benefits such as dental, vision, life, critical illness, etc.
• Retirement Plan with employer matching
• 4 weeks of Paid Time Off with increase of accruals based on years of service
• 10 paid holidays
• 1 personal day
• Qualifying employer for Public Student Loan Forgiveness
• NHSC loan forgiveness in qualifying counties.
• Clinical supervision for candidates on a licensure track.