Case Manager in Training

Morgan & Morgan, P.A.; Louisville (KY); On-site; USD 55,104,000 - 82,656,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Morgan & Morgan, P.A. in Louisville, KY, is seeking a proactive floater to support multiple attorneys and case staff on rotation. This entry-level role trains toward a future Case Manager position, offering hands-on exposure to client files, records, and document preparation.

The position pays $20/hour with upward mobility and a comprehensive benefits package as part of full-time employment, including health coverage, PTO, and 401(k) participation.

Qualifications

• High school diploma or GED required.
• 1–2 years of administrative experience preferred in a law firm or corporate legal setting.
• Strong organization, multitasking, and attention to detail.
• Excellent written and verbal communication skills.
• Willingness to learn and collaborate with many teammates.
• Proficient with MS Office and typing 35 wpm.

Responsibilities

• Assist Case Managers and Attorneys in organizing and maintaining client files.
• Submit check requests for records and related documents.
• Support demand preparation by gathering case documents electronically
• Handle certified mail processing and digital document support
• Perform general administrative tasks including typing and office equipment use
• Assist with electronic file management and case progression
• Prepare and send standard letters and contracts
• Assist in drafting and sending demand letters
• Work with a Case Manager to develop core skills and long-term growth
• Take on related duties to contribute to team efficiency

Skills

Multitasking

Organization

Communication

Typing 35 wpm

MS Office

Education

High school diploma or GED

Tools

MS Office Suite

Databases

Job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

This role will wo rk as a floater in our office, training and supporting several attorneys and case staff on rotation. This position trains for an eventual move to a highly sought Case Manager position.

The compensation for this role is $20/hour with upward mobility.

Responsibilities

• Assist Case Managers and Attorneys in organizing and maintaining client files, gaining exposure to caseloads of 100+ cases
• Submit check requests for records including medical documentation, accident reports, driving history, and vehicle
• Support demand preparation by gathering and organizing case documents electronically
• Handle certified mail processing and support digital document
• Perform general administrative tasks including typing, operating office equipment, and sorting
• Support electronic file management while building knowledge of case phases and documentation best practices
• Prepare and send standard letters including turndowns, new representations, contracts, and multi-party combo letters
• Assist in drafting and sending demand letters to build knowledge of negotiation and settlement
• Work closely with an experienced Case Manager to build core case management skills and support long-term professional development
• Assist with other related duties to gain broader experience and contribute to case progress and team efficiency

Qualifications

• High school diploma or GED
• 1-2 years of experience as an Administrative Assistant, Insurance Adjuster, or Support Role preferably in a law firm setting or in a corporate legal department (preferred)
• Highly organized with the ability to multitask, prioritize, and demonstrate attention to detail with a great attitude
• Strong written and verbal communication skills, including good presentation skills
• Willingness to learn and work with multiple employees within our organization
• Extensive expertise in computer programs, databases, Microsoft Office Suite, and type no less than 35 wpm

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

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