Case Manager III (Pool/PRN)

Connections Health Solutions; Kirkland (WA); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

Health Insurance

401k with company match

PTO 160 hours + holidays

Parental leave

Employee Assistance Program

Job summary

Connections Health Solutions in Kirkland, WA is seeking a Case Manager III to coordinate admission intakes, treatment planning, discharge planning, and crisis intervention within an interdisciplinary team. You will carry a caseload and ensure timely assessments and person-centered plans.

Qualified candidates hold a Master’s in behavioral health or related field, WA licensure, and at least 3 years of mental health experience.

Qualifications

• Master’s degree in behavioral health, Social Work, Counseling, Psychology, or related discipline.
• Unrestricted WA license (LMHP/LicSW/LMHC/LMFT or associate) required or in process.
• At least 3 years of experience in mental health or substance abuse treatment.

Responsibilities

• Conduct psychosocial assessments with individuals in a timely manner.
• Review and sign off on assessments by licensed staff when appropriate.
• Educate on consents and authorizations for treatment and disclosures.
• Participate in interdisciplinary treatment team meetings and develop personalized treatment plans.
• Coordinate care, discharge planning, and referrals with internal and external providers.
• Maintain case management records, including documentation of services and interventions.

Skills

Case management

Psychosocial assessment

Crisis intervention

Interdisciplinary collaboration

Documentation

Education

Master’s in Behavioral Health or related field

WA licensure (LMHP/LicSW/LMHC/LMFT or assoc license)

Tools

Electronic health records

Electronic clinical documentation software

Job description

Clinical Supervision is provided for employees seeking independent licensure

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.

Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.

Our values shape our decisions, define our culture, and foster continuous learning and growth.

We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission.

We are on a mission to change the face of behavioral health. Help us save lives and make a difference.

$10,000 commitment bonus for full-time

Earn More with Shift Differentials

Maximize your earnings with additional hourly pay:

• +$2/hr -> Monday-Thursday Nights
• +$3/hr -> Friday-Sunday Nights
• +$2/hr -> Saturday-Sunday Days

W hat You'll Do:

TheCase Manager III facilitates admission intakes, treatment planning, discharge planning, obtaining collateral, clinical interventions, crisis management, assists in the legal process and initiates personalized care for individuals who are in crisis and stabilizing from crisis. Works collaboratively with the interdisciplinary treatment team to coordinate care and discharge planning for Individuals, their family members, clinics, local providers, and/or other referral sources. This position will carry a caseload.

• Conducts a thorough, accurate, clinically sound Psychosocial Assessment with the individual in a timely manner.
• Ability to review and sign off on Psychosocial Assessments completed by Certified AAC or associate level staff members, if fully licensed.
• Educates and informs individuals of consents for treatment and authorizations for use and disclosures.
• Participates regularly in Interdisciplinary Treatment Team meetings.
• Collaborates with the Treatment Team to develop and implement an individualized person-centered Treatment Plan that is appropriate for brief intervention. Complete the signed Treatment Plan and review with each individual and any other involved parties.
• Gather collateral from the individual and involved parties to provide a thorough assessment of an individuals' needs for treatment and discharge.
• Maintain a working knowledge of the Involuntary Treatment Act (ITA) and Evaluation and Treatment (E&T) Involuntary Commitment process. Monitor the petition process to ensure timeliness are adhered to, and forms are complete and thorough. When subpoenaed, attend E&T hearings.
• Actively coordinate care and provide referrals for individuals to ensure services are coordinated with both facility staff and external providers.
• Identify and address gaps in service needs for participating parties in service delivery to the individual and make appropriate recommendations to meet the individuals’ needs upon discharge.
• Collaborate with Interdisciplinary Treatment Team to engage, monitor and communicate with the individual ensuring that safety is maintained while meeting the individuals' needs.
• Participates in redirecting individual behavior while maintaining a safe milieu when necessary. Documents all services and individual activities appropriately.
• Provides internal education regarding DBT, trauma informed care, harm reduction, and service plan documentation to enhance staffs' ability to effectively address and manage crisis situations.
• Provides case management services to promote recovery and community reintegration.
• Maintain the clinic record, including documentation of activities performed as part of the service delivery process. Obtain signatures from individuals regarding treatment, as necessary. Document all services and individuals’ activities in the medical record regarding brief interventions, coordination of care, discharge planning, treatment planning, and any other pertinent information.
• Prepares clinical reports and individualized service plans utilizing agency electronic clinical documentation software. Ensures documentation complies with best clinical practices, contracts, regulatory, and other legal requirements.
• Maintain a working knowledge of the Washington State behavioral health system and potential funding sources.
• Participate in individual and group supervision as required. Participate in ongoing education, including in-services, training, and other activities to maintain and improve competency. Demonstrate competency through post-testing, skill observation, and performance as assessed by direct supervisor.
• Performs all other duties as assigned.

What You’ll Bring:

• Master’s degree in behavioral health, Social Work, Counseling, Psychology, or related discipline
• Unrestricted license as a Licensed Mental Health Professional (LMHP) in Washington State and/or Licensed Independent Clinical Social Worker (LICSW), Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT),orassociate license (LICSWA, LMHCA, etc.)
• 3 years of experience in mental health, substance abuse treatment, or relevant work
• Knowledge of the Washington State behavioral health system of care and resources within it
• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment
• Complete all credentialing requirements within the required time period, including but not limited to obtaining a National Provider Identifier (NPI), Medallion enrollment, Medicare enrollment, and any other necessary credentials as required for the role

It would be great if you had:

• Experience working with children, youth, families, and adults with behavioral health issues
• Knowledge of and experience with the Washington State involuntary treatment process

What We Offer:

Full-time only:

• Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
• Company‑paid parental leave available to eligible employees

All employees (Pool, Part-time and Full-time):

• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
• After 90 days, you are auto enrolled in the 401k Plan

Connections Health Solutions is proud to be a Second Chance Employer.

Actual compensation is based on relevant experience, education, internal equity, and budget.

Kirkland, Washington Pay Range

$40.50 - $50 USD

EEO Statement

Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.

Recruitment Fraud Warning

Connections Health Solutions has been made aware of individuals impersonating our recruiters and issuing fraudulent interview invitations and job offers.

• Official communications come only from an email address ending in @connectionshs.com.
• We will never extend an offer without completing our formal interview process.
• We will never ask candidates to pay fees, purchase equipment, or send money as part of the hiring process.

If you receive a suspicious communication claiming to represent Connections Health Solutions, please contact [e-mail] to verify its authenticity before responding.