Case Manager III

St-Vincent-De-Paul-Cares; Tampa (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Vision Insurance

Short- and Long Term Disability

PTO (120 hours biweekly)

Paid Holidays (13)

Job summary

St. Vincent de Paul CARES in Tampa, FL seeks a Case Manager III to assess, plan, link, and advocate for veterans and families in the Supportive Services for Veteran Families program.

You will manage a caseload, coordinate housing stability plans, monitor progress, and ensure compliance with government and contract requirements. The role requires a bachelor’s degree in social work or related field and experience with homeless or at-risk populations, with strong communication and organizational

Qualifications

• Bachelor's degree in social work or related field is required.
• Minimum two years’ experience serving homeless or at-risk individuals is preferred.
• Ability to navigate government regulations and maintain documentation.
• Strong communication, interpersonal, and cultural sensitivity skills.

Responsibilities

• Provide crisis intervention for very low-income, homeless veterans.
• Assess strengths and needs to develop housing goals.
• Design and monitor Housing Stability Plans.
• Maintain accurate progress documentation and ensure program compliance.
• Facilitate transition to transitional or permanent housing when appropriate.

Skills

English proficiency

Computer skills

Communication

Organization

Multitasking

Team collaboration

Education

Bachelor's degree in social work or related field

Tools

Excel

PowerPoint

Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Professional Tampa, FL, US

MISSION STATEMENT:

To transform lives through love and service.

SUMMARY:

The Case Manager III provides assessment, monitoring, planning, linkage, and advocacy for the most appropriate services to individuals enrolled in the Supportive Services for Veteran Families Program. Qualified candidate must possess a clear understanding of the service delivery system and the resources available for veterans and their families. Individual will effectively maintain and manage assigned caseload contingent on needs, strengths, abilities, and preferences of the individual served.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at this time)

• Provide crisis intervention to address the immediate needs of the very low-income, chronic, and non-chronic homeless veteran population
• Assess the individual's strengths, needs, abilities and preferences to assist in the development of housing goals
• Design and carry out a Housing Stability Plan for each household
• Monitor progress daily and maintain accurate documentation of progress towards goals and services provided
• Enforce program rules and procedures to ensure compliance with all government and contract regulations
• Provide client access to services and community resources as needed
• Facilitate the move to transitional and/or permanent, independent housing, when appropriate.
• Conduct home visits, when appropriate
• Determine Eligibility
• Process Temporary Financial Assistance

OTHER RESPONSIBILITIES:

• Complies with all applicable training requirements
• Complies with all company safety, personnel and operational policies and procedures
• Complies with work schedule to ensure effective operations of Agency programs
• Contributes positively as a member of a productive and cooperative team
• Performs other duties as necessary to fulfill the St. Vincent de Paul CARES Mission.

Employee Benefits:

• Health Insurance
• Life insurance
• Vision insurance
• Short- and Long Term Disability
• 120 hours of PTO accrued biweekly starting at day 1 of employment
• 13 Paid Holidays to include Employee’s birthday and Date of Hire
• 403(b) with employer match up to 3%

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)

• Able to speak, write and understand English
• Possess basic computer skills
• Must be sensitive to and respect cultural diversity amongst clients, staff, and volunteers and able to work with diverse racial, ethnic, and economic groups
• Ability to set appropriate limits, work under deadlines and multi-task
• Ability to organize, prioritize, self-motivate, and deliver results
• Excellent communication and listening skills
• Possess strong work ethics
• Successfully pass Law Enforcement background screening
• Valid Florida driver’s license if driving an agency vehicle or a personal vehicle for company business
• Must have reliable transportation
• Participates in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process
• Mission driven attitude supplemented with integrity and passion
• Adherence to the highest ethical standards, personally and professionally
• A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance
• Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values

ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES:

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)

• Have basic knowledge of homelessness, severe and persistent mental illness, and substance abuse
• Basic knowledge of resources in the community available for veteran population, especially services and programs offered by the VA
• Ability to form partnerships in the community and seek out community resources
• Strong oral and written communications
• Strong organizational, time management and data management skills
• Proven ability to work effectively both individually and as part of a team
• Ability to multi-task and problem solve under pressure
• Ability to provide customer service to difficult populations

EDUCATION AND EXPERIENCE:

(Pending on position and if prior to hire is approved by Chief Executive Officer, a comparable amount of training, education or experience may be substituted for the minimum education qualifications)

• This position requires a minimum a bachelor’s degree in social work or related field
• Minimum two years’ experience serving homeless or at-risk families and/or individuals in crisis
• Must be able to comply with complex governmental regulations, policies and procedures and demonstrate thorough document compliance efforts and activities
• Must be proficient with data management and information systems and have basic knowledge of Excel, PowerPoint, and Outlook
• Must demonstrate excellent interpersonal skills and possess the ability to interact effectively with other agencies and service providers
• Candidate must be able to work in a fast-paced environment and understand the issues that are faced by low-income populations
• Must have a valid driver’s license as this job requires transportation

GENERAL PHYSICAL DEMANDS:

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made, if appropriate, to enable people with disabilities to perform the described essential functions of job. Working in an office/site requires prolonged sitting at the computer workstation, standing, bending, reaching, lifting up to 20 lbs. and some driving. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, telephones, and other office equipment. It is also required to regularly sit, speak, and listen, the employee is also required to walk, use hands and fingers to type, operate equipment, and maintain records and notes. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

MENTAL DEMANDS:

Must handle new and diverse work problems on a daily basis. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Must have the ability to listen objectively to people, perceive the real problem and assist in bringing issues to a successful conclusion. Must relate and interact with, volunteers, clients, contractors, visitors, and employees at all levels within the Agency.

WORK ENVIRONMENT:

Environment will occasionally become noisy due to equipment operations and interactions among clients and staff. There may be the possibility of being exposed to communicable disease, possible exposure to verbal abuse or similar behavior from residents/clients. On an as needed basis, employees may be called upon to work outside of the established work schedule or work odd hours. All information associated with the Agency is confidential.

St. Vincent de Paul CARES is an Equal Opportunity Employer.