Case Manager II, The Haven

Wayfinder Family Services; Los Angeles (CA); On-site; Full time

Job summary

Wayfinder Family Services is seeking a Case Manager II to support unaccompanied children through their transition and foster care. This role requires a bachelor's degree in human services and at least two years of relevant experience, focusing on stability and trauma recovery for youth in need. Employees enjoy competitive benefits including generous PTO, medical insurance, and a 401(k) retirement plan.

Benefits

Paid Time Off

Medical, dental, vision insurance

401(k) retirement plan with employer match

Employee referral program

Education tuition assistance

Public Service Loan Forgiveness

Flexible spending account (FSA)

Bilingual Differential

Qualifications

• Minimum of two years of direct experience in human services or social services.
• Experience with traumatized/exploited children and children with behavioral problems.

Responsibilities

• Complete documentation and implement Individual Service Plans for unaccompanied children.
• Liaise with families, sponsors, and federal specialists.
• Support crisis intervention and de-escalation efforts.

Skills

Proficiency in a second language

Crisis intervention

Client de-escalation

Education

Bachelor’s degree in human services or a related field

Job description

Job Details Level: Experienced Job Location: Wayfinder LA Campus - Los Angeles, CA Position Type: Full Time Education Level: 4 Year Degree Salary Range: $31.74 - $32.70 Hourly Job Shift: Day/AM Description

At Wayfinder Family Services, we understand the unique challenges facing some of our state’s most vulnerable children, youth and adults. Those with disabilities, those without a home of their own, those who have been abused and many, many more. We answer the call for them. We believe in the amazing potential in, and for, each and every one of them. And, together, we find a way to turn that potential into reality.

Program and Role Summary

Wayfinder’s The Haven which opened in 2024 in partnership with the U.S. Department of Health and Human Services, Office of Refugee Resettlement, provides shelter and long-term foster care for unaccompanied children. The program assists children ages 0 to 17 and pregnant or parenting teenagers who enter the country alone and do not have a parent or legal guardian in the U.S. to care for them. The program includes a group home on our L.A. campus housing boys ages 12 to 17, basic foster care in family homes for children ages 0 to 17, and therapeutic foster care in the homes of trained families for children ages 0 to 17 with significant emotional, behavioral, medical or developmental needs.Wayfinder addresses these children’s complex, intertwined needs; provides stability; reduces trauma; and locates suitable sponsors.

The primary focus on the Case Manager II works with the Federal Field Specialist to identify potential sponsors for unaccompanied children. The Case Manager will assist in coordinating the Individual Service Plans for UC (Unaccompanied Children) to aid in transitioning UCs (Unaccompanied Children) to their prospective release plans.

Primary Responsibilities:

• Responsible for completing appropriate documentation, assists with the implementation of the UCs Individual Service Plans.
• The ability to implement case plans through good professional judgment while maintaining a team approach is essential.
• Liaises with the UCs, FFS (Federal Field Specialists), families and sponsors.
• Must complete crisis prevention/intervention training (Pro-ACT) within the first 90 days of employment and willingly support incidents of crisis intervention and client de-escalation.
• Provides support and technical assistance to partners related to issues of service delivery, documentation, reporting, and Child Welfare best practices, and federal guidelines.
• Other duties as outlined in the position description

Qualifications

Education and Experience:

• A minimum of a bachelor’s degree in human services or a related field from an accredited university is required.
• A minimum of two years of direct experience working in the human services or social services field is required.
• Proficiency in a second language is required.
• Experience working with traumatized/exploited children and children with behavioral problems.
• Valid Californiadriver's license.

Additional Requirements:

• Proof of required vaccinations per federal contract requirements.
• Exemptions considered for medical disability-related reasons

Benefits: Wayfinder is committed to providing our employees with a benefits program that is both comprehensive and competitive which includes:

• Paid Time Off: Generous Paid Time Off (PTO) policy, 11 paid holidays, plus five winter holidays
• Medical, dental, vision, life, and long-term disability insurance
• 401(k) retirement plan with employer match up to 4%
• Employee referral program: Encourage your colleagues to join us
• Education tuition assistance program: Invest in your career development
• Public Service Loan Forgiveness (PSLF) eligible
• Flexible spending account (FSA) plans
• Eligibility and other benefits are outlined in plan documents

Additional Benefits Offered for this role:

• Bilingual Differential

Wayfinder Family Services is an Equal Opportunity Employer. We support a drug-free workplace and conduct pre-employment background and drug screenings.