Case Manager II - SUNY Orange

SUNY Orange; Varick Homes (NY); Hybrid; USD 46,000 - 56,000; Full time

Job summary

SUNY Orange is seeking two full-time Case Manager II professionals for Middletown and Newburgh in a hybrid role. You will plan, coordinate, and supervise Welfare to Work participants, manage records, and support job readiness and development activities.

The role serves individuals facing barriers to employment, requiring compassionate counseling, strong organizational and computer skills, and ability to travel between Career Centers. Deadline Sept 4, 2026; salary $50,880 annually.

Qualifications

• Bachelor's Degree in a related field; OR Associate's Degree and one year experience working in job training, placement or human service programs; OR three years equivalent work experience.
• Must be able to travel between the Career Centers and other sites as needed.
• Strong organizational and computer skills are required.

Responsibilities

• Provides assistance to participants through referral to job readiness training programs, support services, and other appropriate work activities leading to employment.
• Approves, monitors, oversees and evaluates the efforts of assigned participants in programs to achieve work participation requirements.
• Participates in case conferences with partner agencies regarding client participation programs and self-sufficiency plans.
• Counsels individual participants to motivate, reinforce and develop a solid work ethic and achieve realistic goals.
• Maintains participant program records and updates data into WTWCMS.
• Prepares caseload for monthly local and state case reviews.
• May provide orientation, job readiness, training workshops, and travel with jobseekers to employer visits.
• Provide mentoring to clients in their job seeking and post-employment needs.
• Provide retention services to both customer and employer.
• May make training related program or work-site field visits to evaluate participant progress.

Skills

Case management

Counseling

Data entry

Organization

Travel

Education

Bachelor's Degree

Associate's Degree

Tools

WTWCMS

MS Office

Job description

Orange County Community College (SUNY Orange), located in the scenic Hudson Valley, is a multi-campus College with locations in the cities of Middletown and Newburgh, NY. We proudly claim the distinction of being the first county-sponsored New York State Community College. And, for over 70 years, SUNY Orange has been the primary workforce provider and educational resource for residents of Orange County and neighboring counties.

Our students come from all walks of life and are committed to their education and career development. Our graduates speak highly of a curriculum that challenges them and prepares them upon graduation to be competitive and successful if they are directly entering the workforce or to thrive when they transfer to four-year institutions. SUNY Orange values diversity, has been certified as a Hispanic Serving Institution (HSI) and has been named a Military Friendly college.

The College seeks dynamic individuals eager to engage in thoughtful, energetic and impactful leadership, and to help shape the future of a College that is respected within its community. If you desire the opportunity to mold the members of our diverse student body into the accomplished professionals and leaders they wish to become, crave an administrative atmosphere where creativity and forward-thinking ideas are welcomed, and are willing to roll up your sleeves to make it all happen, we encourage you to consider joining our College community.

Job Description:

The Employment & Training Administration is currently seeking two full-time Case Manager II professionals to join theirteam - one for the Middletown location and one for Newburgh.

The Case Manager ll is a hybrid position in the Welfare to Work Employment Unit to include casemanagement and job development.

The Case Managerwill plan, coordinate and supervise the activities of individuals enrolled in Welfare to Work programs. Referrals of employable participants are made by the Department of Social Services to meet mandated work requirements.

The essential nature of the position is to assign program participants to employment activities to meet federal participation work requirements. Maintenance of participant records, data entry and case note activities will be entered into and managed in a state database/computer system. Organization and computer experience is required.

Duties also include a supportive role with the Job Readiness Training Program (JRT) team, including job search instruction/workshops and job development, and related activities to meet the goal of job placement.

The position calls for work with clients with multiple barriers to employment including homelessness, justice involved, domestic violence and economically disadvantaged individuals and families. The candidate must be kind, patient, and have strong counseling skills to assess and overcome client barriers to improve responsiveness and compliance with ETA program demands.

The Case Managermust be able to travel between the Career Centers and other sites as needed.

Key responsibilities include:

• Provides assistance to participants through referral to job readiness training programs, support services, and other appropriate work activities leading to employment.
• Approves, monitors, oversees and evaluates the efforts of assigned participants in programs to achieve work participation requirements provided through Orange County Career Centers/Employment & Training Administration.
• Participates in case conferences, informational meetings with various partner agencies and/or service providers regarding client participation programs, job readiness activities and self-sufficiency plans leading to independence.
• Counsel individual participants to motivate, reinforce and develop a solid work ethic and achieve realistic goals. Will formulate career plans and evaluate barriers to employment as assigned.
• Maintains participant program records, enters and updates data into Welfare to Work CaseManagement System (WTWCMS), including the formulation of an assessment, employment plan and other relevant data.
• Completes reports, compiles statistics, prepares caseload for monthly local and state case reviews.
• May provide orientation, job readiness, training workshops, and travel on the van with jobseekers to employer visits for applications and interviews.
• Provide mentoring to clients in their job seeking and post-employment related needs. Mayinclude employer and work site visits.
• Provide retention services to both customer and employer.
• May make training related program or work-site field visits to evaluate participant progress.

Requirements:

Education & Experience Required: Bachelor's Degree in a related field; OR Associate's Degree and one (1) year experience working in job training, placement or human service programs; OR three years equivalent work experience. Must be able to travel between the Career Centers and other sites as needed. Strong organizational and computer skills are required.

Preferred Knowledge, Skills, Activities and Worker Characteristics:

• Bachelor's Degree.
• Good knowledge of welfare and workforce development programs, policies and procedures.
• Good knowledge of the cultural, environmental and personal factors influencing the lives of persons who are economically disadvantaged, low income, unemployed or otherwise facing barriers to employment.
• Ability to communicate effectively both verbally and in writing.
• Ability to effectively establish and maintain working relationships with supervising personnel, co-workers, all college/career center employees and the public.
• Ability to manage multiple projects.

Additional Information:

Deadline for Applying: September 4, 2026.

Position begins: As soon as possible

Salary: $50,880 per annum. This position is contingent upon the continued availability of grant funds.

Orange County Community College does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identification, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, veteran status, domestic violence victim status, criminal conviction or any other category protected by law. The College adheres to all federal and state civil rights laws prohibiting discrimination in public institutions of higher education. Inquiries regarding this non-discrimination policy may be directed to: Iris Martinez-Davis, Civil Rights Compliance Officer, 115 South Street, Middletown NY 10940, [phone], [e-mail].