Case Manager II - SF Outpatient Services

HealthRIGHT 360; San Francisco (CA); On-site; Full time

Job summary

HealthRIGHT 360 is seeking a Case Manager II to join our outpatient services in San Francisco, focusing on treatment for mental health and substance use disorders. This role involves assessing client needs, coordinating care, and ensuring clients receive comprehensive health and social services support. A robust benefits package and career development opportunities are offered in a mission-driven environment.

Benefits

PTO and 15 paid holidays

Commuter benefits

Retirement plans

Professional development opportunities

Loan forgiveness program eligibility

Qualifications

• High school diploma or GED required.
• AOD Registration with 2 years of case management experience preferred.
• Valid CA Driver’s License necessary.

Responsibilities

• Assess treatment needs and coordinate health services.
• Maintain documentation in compliance with agency standards.
• Provide crisis intervention and coordinate care.

Skills

Crisis Intervention

Case Management

Collaboration

Community Engagement

Education

High school diploma or GED

AOD Registration

AOD Certification

First Aid and CPR certification

Job description

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Join to apply for the Case Manager II - SF Outpatient Services role at HealthRIGHT 360

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. Our Outpatient services specialize in treatment mental health and substance use disorders with treatment and skills groups, as well as community resources.

Outpatient programs provide trauma-informed care aimed at reducing the harmful impacts of substance use. Participants and their counselors work collaboratively to design an integrated, individualized, strengths-based treatment experience geared towards addressing each client’s specific needs and goals. Outpatient programs provide Individual and group therapy, individualized case management, treatment planning, drug and alcohol counseling, crisis intervention, and connection to social support services.

Benefits And Perks

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.
  
  

This is a union eligible position.

The Outpatient Program is specifically designed for people who struggle with substance use disorders, mental health issues or co-occurring disorders. The Outpatient Program works with high-risk populations from a variety of backgrounds. Our programs are open and welcoming to adult participants, of any gender identity. We accept the majority of participants who seek Outpatient treatment, including walk-in’s, referrals from other agencies and step-down transitional clients from residential treatment programs.

The Case Manager II is responsible for assessing treatment needs; monitoring and evaluating problem lists and progress and facilitating interdisciplinary approaches. The Case Manager II coordinates an approach to the delivery of health, substance use, mental health, and social services, linking clients with appropriate services to address specific needs and achieve stated goals. The Case Manager II’s duties include care coordination, maintaining positive working relationships with outside community partners, scheduling appointments, arranging transportation, assisting with acquiring medications, ongoing care and discharge planning, and crisis intervention.

Key Responsibilities

• Carries a caseload and meets service delivery goals.
• Work as an active team member and closely collaborate with team members.
• Help clients get and stay engaged in SUD treatment.
• Help clients transition between levels of care.
• Assess for opioid overdose and ensure beneficiary has Naloxone if appropriate.
• Interface with a multidisciplinary team in treatment planning and service delivery.
• Develop and assess the effectiveness of individualized treatment and consumer progress.
• Maintain documentation in compliance with agency, HIPAA, and DPH standards.
• Assist in the ongoing maintenance of consumers’ charts and other related documentation.
• Perform other duties as assigned by the Program Manager.
• Arrange work schedule in accordance with the agency’s needs.
• Comply with the agency’s policies and procedures.
• Attend internal and external meetings as assigned.
• Create a safe space for clients and maintain appropriate boundaries.
• Meet expected performance standards as assigned by supervisor.
• Provide “whatever it takes” services to consumers including providing services where the consumer lives, assisting with housing, benefits, employment, education, transportation, childcare, medical and other needed services.
• Provide case management services to clients as assigned.
• Serve as a care coordinator for clients as assigned. Responsibilities include coordination of all services with other providers and completion of all coordinated care documentation.
• Provide case management services to clients as assigned.
• Assist client in developing independent living skills to promote independence and self-sufficiency.
• Assist in crisis and symptom management.
• Acts as buddy to new hires.
  
  

Qualifications

Education, Certification, and Experience

• High school diploma or GED.
• AOD Registration + 2 years of case management experience.
  
  

OR

• AOD Certification
• Valid CA Driver’s License.
• First Aid and CPR certification.
• Experience working with the criminal justice population preferred.
• Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency preferred.
• Language: preferably bilingual in the county’s threshold languages.
  
  

Background Check And Other Requirements

• Qualified candidates with arrest and conviction records will be considered for employment.
• Must be willing to complete a background check and livescan.
  
  

We will consider for employment qualified applicants with arrest and conviction records.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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