Case Manager II - Renewing Hope Program

Catholic Charities of Southern Nevada; Las Vegas (NV); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive insurance coverage

Generous paid time off

Retirement plan

Job summary

Catholic Charities of Southern Nevada is seeking a Renewing Hope Case Manager II to assess and plan services for homeless clients, coordinating referrals and resources to support independent living.

You will conduct intakes, develop individualized plans, and document progress while collaborating with local agencies to ensure timely services and outcomes.

Qualifications

• Bachelor’s degree in social service field or equivalent education/experience.
• Two years of full-time professional casework in a social service agency preferred.
• Experience with homeless population preferred.
• Knowledge of Social Work or Counselor Ethics.
• Flexible schedule to work after hours and weekends.

Responsibilities

• Conduct intake with clients who meet program criteria and enroll via HMIS/Bridges.
• Assess needs and develop individualized service plans.
• Design structures to help clients focus, change behavior, and achieve goals.
• Maintain awareness of community resources and make referrals.
• Follow through with referrals to ensure services are initiated and continued.
• Deliver education sessions using training resources and curriculum.
• Identify client eligibility for housing, employment, and other programs and provide guidelines.
• Complete program documentation using computer systems and data collection tools.
• Meet with clients regularly to review progress and goals.
• Document case notes accurately and confidentially.

Skills

Computer literacy

Written & verbal communication

Independent working style

Education

Bachelor’s degree in social services

Equivalent education/experience

Job description

Why Work at Catholic Charities of Southern Nevada

When you join Catholic Charities of Southern Nevada, you’re becoming part of a mission that has uplifted our community since 1941. Every day, your work directly supports the most vulnerable individuals in Southern Nevada — offering dignity, hope, and critical services to people of all backgrounds, regardless of race, religion, or creed.

As one of the region’s leading nonprofit service providers, we operate 14 impactful programs that reach more than 4,000 people each day. Our team serves across four essential areas — Family Services, Food Services, Immigration and Refugee Services, and Homeless and Housing Services — including the largest Meals on Wheels and Emergency Shelter programs in Southern Nevada. When you work here, you’re not just doing a job; you’re helping transform lives.

What We Offer

We believe in taking care of the people who take care of our community. Catholic Charities provides a comprehensive benefits package, including:

• Competitive insurance coverage
• Generous paid time off
• A retirement plan to support your future

If you’re looking for meaningful work, mission-driven colleagues, and the chance to make a real difference every day, Catholic Charities of Southern Nevada is the place to build your career.

Position Summary

The Renewing Hope Case Manager II provides ongoing support and expertise through comprehensive assessment, planning, implementation, and overall evaluation of individual client needs. Responsible for conducting assessments for homeless clients to create a client centered individual service plan which identifies supportive services needed to transition to an independent life. Additionally, responsible for the necessary follow up with local agencies to assure needed services are initiated and continue as planned.

• Conduct intake with clients who meet strict program criterion and enroll via HMIS/Bridges.
• Conduct assessments to identify the assistance needed and develop individualized service plans for each client.
• Designing structures to assist clients in enhancing their ability to focus, make effective changes, achieve desired goals, and maximize success and fulfillment in life.
• Maintain awareness of potential resources in the community and make proper referrals.
• Follow through with referrals made to various agencies to ensure the reasonable outcome of the referrals.
• Facilitate education sessions using training resources and curriculum
• Identify client’s eligibility to various housing, employment, substance use, nutritional assistance or other applicable programs available in the community and provide appropriate program guidelines to clients.
• Complete a range of required program related documentation utilizing a range of computer programs and data collection systems.
• Meet with clients regularly to ensure goals are being met.
• Accurately document case notes consistently and in great detail.
• Protect all confidential information, company property and electronic data. Comply with safety rules.
• Other related duties as directed.

Knowledge, Skills and Abilities

• Must be computer literate and possess effective written and verbal communication skills.
• Ability to work independently or with a group.
• Must have a strong sense of focus and must be task-oriented and non-judgmental with a clear sense of personal boundaries.
• Must have a respect for confidentiality involving both clients and employees.
• Ability to work in a variety of settings with culturally diverse groups. Ability to be culturally sensitive and appropriate.
• Must be able to manage personal appointments and schedule, prioritize work and meet necessary deadlines.

Qualifications

• Bachelor’s degree in social service field from an accredited college or university preferred, or equivalent combination of education and experience.
• Two years of full time professional level casework experience in a social service agency preferred.
• Prior experience with homeless population required. Experience with chronically homeless men preferred.
• Knowledge and adherence to Social Work or Counselor Code of Ethics.
• Flexible schedule to work after hours and weekends. Regular schedule may include either Saturday or Sunday each week.

Physical Requirements

• Primarily works in office environment, but will also work throughout the agency and off site.
• Ability to regularly communicate with clients, co-workers and supervisors.
• Ability to operate and use office equipment, especially computer, keyboard and mouse.
• Ability to continuously sit and/or stand. Ability to walk continuously if needed and climb stairs as needed.
• May occasionally lift up to 25 pounds.

This position pays $20.00 per hour.

Catholic Charities of Southern Nevada offers an excellent benefits package including insurance benefits, paid time off and retirement plan.

CCSN is a drug free and equal opportunity employer. All employees must successfully complete a drug test and background check prior to employment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.