Case Manager II - Limited Term Appointment

City and County of Broomfield; Broomfield (CO); Hybrid; USD 36,000 - 43,000; Part time

Benefits offered by this job

Free recreation facilities pass

Job summary

The City and County of Broomfield is seeking a part-time Case Manager II to determine initial and ongoing eligibility for public assistance programs, coordinating benefits, and maintaining a moderate caseload. The role requires versatility, attention to detail, and the ability to work under supervisory oversight.

Responsibilities include client interviews, information verification, and guiding applicants through program rules.

Qualifications

• High School Diploma/GED required.
• 1 year experience working with the public in a public assistance program.
• Years of related experience may substitute for education, but not for necessary work experience.

Responsibilities

• Gathers and reviews information to determine eligibility for Medicaid, SNAP, and TANF.
• Conducts interviews and follow-ups to verify required information.
• Informs applicants/recipients of program rules and appeal rights.
• Enters data into computer systems and uses interfaces to verify information.

Skills

Public assistance experience

Interviews & verification

Data entry

Communication of program rules

Education

High School Diploma/GED

Job description

Description

The Case Manager II performs semi-complex technical duties, within moderate limits and supervisory oversight, in determining initial and ongoing eligibility for two or more public assistance programs provided by Human Services. The role provides information, coordinates benefits, and maintains a moderate caseload of semi-complexity.

Contract and Compensation

This is a part-time, non-benefited, limited-term appointed position expected to last approximately one year.

Salary Range: $26.17 - $31.40/hour

All employees receive a FREE pass to the Broomfield Recreation Facilities

Essential Required Tasks/Examples Of Duties

• Gathers and reviews information from applicants and clients to determine initial and ongoing eligibility for all categories of public assistance including Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families)
• Conducts interviews and follow-ups with contacts to verify information required to determine eligibility.
• Informs applicants/recipients of program rules and appeal rights.
• Enters data into computer systems and uses systems/interfaces to gather and verify required program information.
• Approves or denies applications based upon review of case information in accordance with state statutes and processing timelines.
• Determines the need for recovery of funds or referral for fraud investigation.
• Assists with client-based crisis interventions/resource referrals.
• Collaborates with leadership in program planning and strategies

Minimum Qualifications

Education

• High School Diploma/GED - required

Experience

• 1 year experience working with the public in a public assistance program.

Years of related experience may be substituted for required education, however education cannot be substituted for the necessary work experience. Candidates must meet the minimum required years of work experience.

Special Requirements

Must possess and maintain a valid driver’s license and safe driving record for continued employment. New hires must, as a condition of employment, pass the following pre-offer and post-offer/hire processes: in-person or virtual interviews, reference checks, and background checks, which may include local police check, DMV check, and sex-offender registry. May require additional compliance background checks such as CAPS, child support registry check and ACSES fingerprints at time of hire or ongoing. Additional certifications may be required depending on the program area of focus.

Working Conditions

• Work is generally scheduled Monday-Friday, with some evening and weekend hours
• Ability to work in a standard office environment
• Tasks may require the use of a computer for several hours
• Physical demands are described as sedentary (exert up to 10 lbs of force occasionally)
• Regular, predictable attendance required
• Work is performed at City/County work locations with the ability to perform some duties remotely in accordance with Broomfield's remote work policy
• In-person customer/client/team meetings required.

Broomfield is an Equal Opportunity Employer.