Case Manager II - ECS

Centers for Independence; Milwaukee (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Centers for Independence seeks a Case Manager II in Milwaukee to oversee client records, coordinate care, and promote community inclusion for individuals with intellectual/developmental disabilities or brain injuries.

The role requires a Bachelor’s degree and strong communication, with up to 25% travel and an emphasis on safety, teaching, and collaboration with caregivers and community partners.

Qualifications

• Bachelor’s degree in a relevant field with experience in delivering specialized services.
• Experience working with individuals with disabilities or brain injuries.
• Current First Aid certification or completed within first 90 days of hire.
• Current Non-Violent Crisis Intervention certification or completed within first 90 days of hire.
• Travel up to 25%.
• Valid Wisconsin driver’s license.

Responsibilities

• Maintain the client record with timely documentation and uphold best practice standards.
• Coordinate communication with stakeholders and lead biannual care conferences.
• Provide a safe, therapeutic learning environment and adapt curricula to diverse learning styles.
• Assist individuals at mealtime to ensure safety and promote a respectful eating environment.
• Lead stand-up meetings and mentor staff in classroom instruction and group activities.
• Identify assistive technology and support plans to improve client performance.
• Advocate for people with disabilities through partnerships and community involvement.
• Other duties as assigned.

Skills

Case management

Communication

Teaching / classroom instruction

Observation data interpretation

Community integration knowledge

Driving (valid license)

Education

Bachelor’s degree in Community Counseling, Vocational Rehabilitation, Art, Music, Recreation, Speech or Occupational Therapy

Job description

Job Details

Job Location: CFI - Bayview - Milwaukee, WI 53208Position Type: Full TimeEducation Level: Bachelor's DegreeTravel Percentage: NoneJob Shift: 1st ShiftJob Category: Nonprofit - Social ServicesJob Purpose: This position serves as case manager to individuals with intellectual/developmental disabilities, medical support needs, and/or traumatic and acquired brain injuries enrolled in Adult Day programming. The Case Manger II is responsible for maintaining the client record, communicating with stakeholders, and coordinating the overall care of the person served. The Case Manager II also promotes the importance of community integration and inclusion for all through education and service delivery.

This role indicates the ability to deliver a specialty service based on specific degree or certification, such as Art, Music, Speech, Occupational, Horticultural or Recreation Therapy.

Essential Job Functions

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)

• Responsible for the maintenance of the client record. Completes all required documentation, in a timely manner, meeting best practice standards to uphold the integrity of the client record.
• Maintains effective and supportive relationships with stakeholders, provides timely communication and coordinates and leads biannual plan of care conferences.
• Provides a safe, therapeutic learning environment for all persons served. Creates new or supplemental components to existing curricula that are relevant, engaging, appeal to different learning styles and modalities, and meets the needs of the individuals served.
• Responsible for assisting individuals at mealtime to ensure safety and promote a pleasant and respectful eating environment.
• Conducts stand up meetings and mentors Direct Service Professionals and Program Support Professionals in classroom instruction, engaging persons served, adapting activities, and increasing level of comfort when running groups in the community. Demonstrates professionalism and encourages teamwork.
• Identifies and introduces assistive technology, accommodations, compensatory strategies, or support plans as needed to improve client presentation and/or performance.
• Represents MCFI and advocates for people with disabilities through formal and informal participation in professional and community organizations and interactions with community partners.
• Other duties as assigned.

QualificationsRequired Education, Experience, Certifications, Licensure and Credentials:

Minimum Required Education: Bachelor’s degree in Community Counseling, Vocational Rehabilitation, Art, Music, Recreation, Speech or Occupational Therapy with noted experience in delivering these specialized services.

Minimum Required Experience: Experience working in some capacity with individuals with intellectual and developmental disabilities or acquired and traumatic brain injuries.

Required License – Certification – Registration: Current First Aid certification or completed within first 90 days of hire. Current Non-Violent Crisis Intervention certification or completed within first 90 days of hire.

Travel Type: Up to 25%

Required Valid Driver’s License: Valid Wisconsin driver’s license

Required Auto Insurance: Vehicle liability insurance in accordance with Agency policy

Knowledge, Skills, & Abilities:

• Knowledge of case management principles and practices.
• Knowledge of community integration and inclusion best practices.
• Must have strong oral and written communication skills and demonstrate computer literacy.
• Ability to interpret observational data to make objective and impartial written/verbal reports.
• Must have comfortable conducting formal classroom sessions and apply various teaching methodologies to meet the needs of the people in programming.
• Understanding of behavior modification techniques, compensatory strategies, and accommodations.
• Regular city and/or highway driving is required in agency vehicle. Use of public transportation may at times be needed as part of program curriculum.

Physical Requirements, Visual Acuity, and Work Conditions:

Physical Requirements: Must be able to safely maneuver a person in a wheelchair on different terrains. Must be able to transfer a person from a wheelchair to the toilet, chair, or van seat/car with use of a gait belt and/or manual or power Hoyer lift. On occasion, must be able to move, transport, position, push/pull and/or lift objects and equipment weighing up to 100 pounds for a minimum of 450 feet.

This position is responsible for the independent supervision and safety of consumers in a variety of settings in the community. As such, this position must be able to fully observe consumer activities, detect areas of danger, exercise critical thinking skills and enact an emergency plan of action if needed.

Visual Acuity: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal. Worker must be able to visually supervise consumers in the Day Services program and in the community.

Working Conditions: This position works in a variety of indoor and outdoor work environments which may include various outdoor weather conditions, loud noises, and fluctuating temperatures.