Case Manager II

Catholic Charities of the Archdiocese of Galveston-Houston; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Catholic Charities of the Archdiocese of Galveston-Houston is seeking a Senior Services Program Case Manager II to provide necessary services to senior clients. This role involves conducting psycho-social assessments, coordinating services, and managing client care while ensuring compliance with regulations.

The successful candidate will demonstrate excellent communication skills, experience with older adults, and familiarity with community resources. Join us in making a positive impact on the lives of those we serve in Houston.

Qualifications

• At least two years of experience working with older adults.
• Ability to work independently and as part of a team.
• Knowledge of community resources for seniors.

Responsibilities

• Conduct comprehensive psycho-social assessments of clients’ needs.
• Provide extensive case management on an ongoing basis in clients’ homes.
• Collaborate with service providers and parishes to coordinate client needs.

Skills

Bilingual Spanish/English

Strong interview and assessment skills

Excellent time-management skills

Strong verbal and written communication skills

Intermediate Microsoft Word and Excel skills

Education

Bachelor’s Degree in Behavioral Science, Human Services or Social Services

LMSW or LCSW or temporary license

Job description

Job Description

We seek compassionate, talented individuals with a heart for helping others and making a positive impact on the lives of men, women, and children across our large region. People of faith helping people in need achieve self‑sufficiency and live with dignity.

Senior Services Program Case Manager II. Responsible for providing and delivering services to senior clients, coordinating and supervising certified volunteers, working as part of a team. Services include assessment, planning, case management, education, counseling, and appropriate referrals to community resources.

The successful candidate will have at least two years of experience working with older adults, be able to work independently and as part of a team, balance multiple tasks, and have excellent time‑management skills.

Qualifications

• Bachelor’s Degree in Behavioral Science, Human Services or Social Services.
• LMSW, LCSW or temporary license and/or eligible to obtain licensure within 12 months of hire date is preferred.
• Two years of experience in case management.
• Experience with senior population (internship hours apply).
• Bilingual Spanish/English preferred.
• Knowledge of community resources for seniors.
• Strong interview and assessment skills.
• Ability to work under pressure and manage deadlines.
• Intermediate Microsoft Word and Excel skills.
• Strong verbal and written communication skills.
• Ability to handle and maintain confidential information.
• Ability to work as a member of a team.

Responsibilities

• Conduct comprehensive psycho‑social assessments of clients’ needs through home visits; make appropriate referrals to secure necessary supportive services; develop and monitor client service plans.
• Provide extensive case management on an ongoing basis in clients’ homes.
• Utilize Health IDEAS, Economic CheckUP screenings, and Benefits CheckUp screenings on all clients, and other evidence‑based models as needed.
• Collaborate with service providers and parishes to coordinate and advocate for client needs including medical, benefits, etc.
• Maintain accurate and timely client records per COA, HIPAA and Program Operations Manual; use Efforts to Outcomes (ETO).
• File all necessary forms and documents to maintain compliance with Record Reviews.
• Compile and submit reports accurately and timely.

Impact

The work you do will help us advocate for vulnerable individuals, providing a network of support services to people of all ages and backgrounds.

Equal Opportunity Employment

Catholic Charities of the Archdiocese of Galveston is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, genetic information, veteran status, and other legally protected characteristics. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 713‑526‑4611 ext. 6597 and let us know the nature of your request and your contact information.