Case Manager I

Open Health Care Clinics; Baton Rouge (LA); On-site; USD 42,000 - 66,000; Full time

Job summary

Open Health Care Clinics in Baton Rouge, LA is seeking a Medical Case Manager to improve healthcare outcomes for HIV-positive individuals. Under supervision, you will educate, counsel, advocate, and coordinate services to ensure access to care and resources.

The role emphasizes confidentiality, documentation, and participation in ongoing professional development within a multidisciplinary team.

Qualifications

• Bachelor’s degree in social work from an accredited program.
• Bachelor’s degree in nursing (RN) licensed in Louisiana; 1 year paid experience may substitute.
• Bachelor’s degree in human service-related field with 1 year paid post-degree HIV direct service experience.

Responsibilities

• Assess client needs, eligibility, and barriers to care, and develop individualized care plans.
• Coordinate services, referrals, advocacy, and support to improve access to healthcare and resources.
• Maintain accurate documentation and ensure confidentiality and program requirements.
• Support quality care by participating in case reviews, monitoring client progress, and resolving client needs promptly.
• Participate in ongoing training, professional development, and team collaboration activities.

Skills

BLS Certification

Louisiana Driver's License

Auto insurance review

Education

Bachelor’s degree in social work

Bachelor’s degree in nursing (RN) licensed in Louisiana

Bachelor’s degree in human service-related field + 1 year post-degree HIV experience

Job description

The Medical Case Manager functions under the supervision and guidance of the Ryan White Program Manager. The objective of the Medical Case Manager is to improve healthcare outcomes of HIV-positive individuals. The Medical Case Manager is responsible for providing medical case management services through education, counseling, patient advocacy, and coordination of services to HIV-positive individuals.

Job Description:

• Assess client needs, eligibility, and barriers to care, and develop individualized care plans.
• Coordinate services, referrals, advocacy, and support to improve access to healthcare and resources.
• Maintain accurate documentation and ensure compliance with confidentiality and program requirements.
• Support quality care by participating in case reviews, monitoring client progress, and resolving client needs in a timely manner.
• Participate in ongoing training, professional development, and team collaboration activities.

Required Education:

• A bachelor’s degree in social work from a program accredited by the Louisiana State Board of Social Work Examiners OR
• A bachelor's degree in nursing (RN) currently licensed in Louisiana by the Board of Nurse Examiners (one year of paid experience will substitute for the degree) OR
• A bachelor's degree in a human service-related field, AND one (1) year of paid post‑degree experience in direct service to the HIV target population

Skills, Licensure, and Knowledge Requirements:

• Current Basic Life Support (BLS) Certification required
• Valid LA Driver’s License
• Ability to pass an auto insurance carrier review