Case Manager - ICMS Housing Scattered Sites

Stjosephctr; Los Angeles (CA); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a dedicated team at a nonprofit organization focused on transforming lives through comprehensive case management. As a Case Manager, you will play a vital role in helping individuals transition from homelessness to stable housing, providing essential support and guidance throughout the process. This position requires a compassionate approach, strong communication skills, and the ability to work collaboratively with clients and community partners. If you are passionate about making a difference in the lives of vulnerable populations and thrive in a dynamic environment, this opportunity is perfect for you. Embrace the chance to contribute to meaningful change in your community.

Benefits

Flexible working hours

Professional development opportunities

Health insurance

Paid time off

Retirement plan

Qualifications

• Bachelor’s degree in social work or related field required.
• 1-2 years of experience with vulnerable populations preferred.

Responsibilities

• Provide high-quality case management services to clients.
• Assist clients with housing eligibility and documentation.
• Develop individualized service plans for clients.

Skills

Bilingual fluency in Spanish

Organizational skills

Knowledge of housing market

Communication skills

Self-motivated

Education

Bachelor’s degree in social work

Related field education

Tools

MS Office Suite

Job description

Case Manager - ICMS Housing Scattered Sites

• Full-time
• Department: Intensive Case Management Services-ICMS

Background:

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities. The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs. The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet. St. Joseph Center serves approximately 6,000 individuals annually.

Job Summary:

The Case Manager works as a team member with several social service professionals and paraprofessional staff ensuring the delivery of quality care in accordance with the rules and regulations established, as well as adhering to the mission of St. Joseph Center.

Essential Duties & Responsibilities:

• Provide high quality case management services to clients. Serve as the central point of contact for clients as they navigate the transition from “person experiencing homelessness” to “tenant living within the community.”
• In conjunction with the housing program manager and other case management staff, evaluate individuals/families for permanent housing. Assist individuals/families to establish eligibility for subsidized housing including the collection of all required documents and completion of all applications.
• Develop professional relationships with clients and maintain a caseload of scattered site participants, conducting regular face-to-face case management sessions.
• Assist with the preparation of forms and any other documentation required for initial housing voucher approval with the Housing Authority (HACLA, LACDA, Brilliant Corners), including annual recertification thereafter.
• Conduct initial home visits upon a new tenant lease-up and ongoing home visits, or more often as determined by need.
• Conduct ongoing monthly case management sessions to housed individuals/families to monitor clients’ progress and to provide appropriate community referrals.
• Provide education on topics pertaining to successful housing retention, decrease social isolation, and prevent relapse risks.
• Support clients in the development of independent living skills including money management and budgeting, housekeeping, nutrition and food preparation, social/recreational activities, and job training/placement (when appropriate).
• Develop and implement an individualized service plan, in collaboration with each participant emphasizing coordinated strategies for addressing short and long-term housing needs.
• Assist clients with maintaining medication and treatment regimens including accompanying/transporting clients to appointments in the community with health, mental health, and other care providers.
• Utilize a harm reduction, client-focused and strength-based model.
• Ensure case notes are entered into the Homeless Management Information System (HMIS) and CHAMP within 48 hours of completing a direct case management service with the client.
• Manage client file organization, ensure appropriate forms are updated as required.
• Respond to urgent requests for assistance from clients or landlords.
• Provide new resident orientation as required.
• Develop close working relationships with all collaborating agencies, including property management and landlords.
• Participate in all meetings with collaborative agencies, and other community meetings as directed.
• The position requires an ability to work flexible hours including some early morning and evenings.

Knowledge, Skills & Abilities:

• Bilingual fluency in Spanish preferred.
• Must be highly motivated and a self-starter.
• Must have the ability to communicate with and relate to a diverse group of people including clients, community, and other staff.
• Must have excellent organizational skills and the capability to work in a fast-paced environment.
• Strong knowledge of housing market, housing programs and resources.

Experience:

• One to two years of experience providing services to highly vulnerable populations.

Education:

• Bachelor’s degree from an accredited college or university in social work, human services, or a related field; a combination of education and experience may be substituted.

Direct Reports:

This position has no direct supervisory responsibilities.

Computer Skills:

• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).

Certificates, Licenses and Registrations:

• Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Valid automobile liability insurance.

Travel Requirements:

• Travel to meet with clients as needed.
• Travel to meetings at multiple St. Joseph Center sites and at community partner locations as needed.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and/or carry up to 20 lbs.

Status: Full time/Non-Exempt

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran.