Case Manager ICIRR Immigrant Family Resource Program

SGA Youth & Family Services; Chicago (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

SGA Youth & Family Services seeks a Case Manager for the ICIRR Immigrant Family Resource Program. This role involves connecting low-income immigrant families to necessary public benefits and providing tailored support to ensure their well-being and economic self-sufficiency. Ideal candidates will have a degree in social work or related fields and demonstrate cultural sensitivity while working with diverse communities.

Qualifications

• Sensitivity to cultural diversity and ability to communicate with diverse families.
• Ability to work flexible hours including evenings and weekends.
• Bilingual/Bicultural in English and Spanish preferred.

Responsibilities

• Connect families to public assistance and community resources.
• Conduct community education about public benefits available to immigrants.
• Provide case management services through one-on-one meetings.

Skills

Cultural sensitivity

Networking

Multitasking

Detail-oriented

Community education

Education

Associate’s degree in social work, Psychology, Criminal Justice or related field

Tools

Microsoft Office

Online database

Job description

Case Manager ICIRR Immigrant Family Resource Program

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Description

SGA provides a wide range of social services in some of Chicago's most challenged and consistently underserved communities and creates long-term and community-wide change. The ICIRR Immigrant Family Resource Program goal is to ensure low-income immigrant families and other limited-English speaking persons can thrive by reducing barriers when seeking public benefits (nutritional, medical, housing, psychological, childcare, employment), as well as the cash support they need for proper health, well-being, and economic self-sufficiency.

• Create goal-planning process, short-term and long-term, and service plan to promote family well-being, and find new strategies to address new needs.
• Responsible for connecting qualified families with receiving and enrolling in public assistance such as through IDHS benefits and community resources.
• Collect resources on recreational activities, housing, food, clothing, school programs, vocational opportunities or services, providers to teach life skills, and relevant mental health services
• Assists client to develop natural resources and contact social support networks.
• Provide case management services through one-on-one meetings with families to determine and meet their needs.
• Complete any public benefit and resource application, including SNAP, MEDICAID, TANF, and advocate for client needs
• Develop and maintain relationships with IDHS staff
• Empower clients to manage their IDHS cases through IDHS
• Receive IDHS mails, follow up with clients.
• Provide information and referrals to internal and external resources
• Participate in outreach to ensure IFRP services are known throughout the community
• Conduct recruitment for families in targeted communities to promote program needs
• Develop and implement community outreach activities geared at increasing knowledge of the program.
• Support outreach events, referral systems, and programs facilitated by other departments within agency.
• Maintain detailed record of activities to regularly track impact of outreach efforts and to facilitate appropriate reports to funders and government agencies.
• Maintain accuracy of school events and client files
• Ability and experience in short and long-range planning and strategy
• Detail oriented with the ability to multi-task and self-direct your work
• Conduct community education about public benefits available to immigrants in IL.
• Other duties as assigned.
  
  

Description

SGA provides a wide range of social services in some of Chicago's most challenged and consistently underserved communities and creates long-term and community-wide change. The ICIRR Immigrant Family Resource Program goal is to ensure low-income immigrant families and other limited-English speaking persons can thrive by reducing barriers when seeking public benefits (nutritional, medical, housing, psychological, childcare, employment), as well as the cash support they need for proper health, well-being, and economic self-sufficiency.

• Create goal-planning process, short-term and long-term, and service plan to promote family well-being, and find new strategies to address new needs.
• Responsible for connecting qualified families with receiving and enrolling in public assistance such as through IDHS benefits and community resources.
• Collect resources on recreational activities, housing, food, clothing, school programs, vocational opportunities or services, providers to teach life skills, and relevant mental health services
• Assists client to develop natural resources and contact social support networks.
• Provide case management services through one-on-one meetings with families to determine and meet their needs.
• Complete any public benefit and resource application, including SNAP, MEDICAID, TANF, and advocate for client needs
• Develop and maintain relationships with IDHS staff
• Empower clients to manage their IDHS cases through IDHS
• Receive IDHS mails, follow up with clients.
• Provide information and referrals to internal and external resources
• Participate in outreach to ensure IFRP services are known throughout the community
• Conduct recruitment for families in targeted communities to promote program needs
• Develop and implement community outreach activities geared at increasing knowledge of the program.
• Support outreach events, referral systems, and programs facilitated by other departments within agency.
• Maintain detailed record of activities to regularly track impact of outreach efforts and to facilitate appropriate reports to funders and government agencies.
• Maintain accuracy of school events and client files
• Ability and experience in short and long-range planning and strategy
• Detail oriented with the ability to multi-task and self-direct your work
• Conduct community education about public benefits available to immigrants in IL.
• Other duties as assigned.
  
  

Requirements

QUALIFICATIONS FOR THE JOB

Education

• Associate’s degree in social work, Psychology, Criminal Justice or related field required.
  
  

Experience

• Sensitivity to cultural diversity is required. Ability to communicate and cooperate with diverse families, various professionals and community groups.
• Strong ability to network and develop professional partnerships.
• Ability to work flexible hours, including occasional evenings & weekends.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of clients or employees or the organization.
• Exercises discretion and independent judgment in executing tasks.
  
  

KEY COMPETENCIES

• Competent in Microsoft Office tools and inputting services in an online database.
• Bilingual/Bicultural in English and Spanish preferred but not required.
• Valid Driver’s License and Automobile Insurance.
  
  

Physical Requirements

• Must be able to transport oneself to and from home visits.
• Occasionally ascends/descends stairs.
• Constantly positions oneself to assist children during activities.
• Frequently moves desks, chairs, tables, easels, and children's toys.
• At times may be required to lift up to 25 lbs. for various classrooms and event’s needs.
• Frequently moves in outdoor weather conditions.
  
  

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time; this description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.

Salary Description

45,000

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organization Management

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