Case Manager I, II, III

HealthRIGHT 360; California, Pomona (MO, CA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Case Manager to provide essential support to women with substance use disorders. This role involves maintaining a caseload, delivering direct services, and collaborating with a multidisciplinary team to ensure clients receive comprehensive care tailored to their unique needs. The Case Manager will play a vital role in empowering clients through effective case management, linking them to critical resources, and fostering their reintegration into the community. Join a mission-driven team where your contributions will make a significant difference in the lives of those in need, and enjoy a robust benefits package that supports your personal and professional growth.

Benefits

PTO

15 Paid Holidays

Commuter Benefits

Retirement Plans

Training and Professional Development

Qualifications

• Minimum two years in human services with expertise in substance abuse treatment.
• Bilingual capacity (Spanish/English) is desired.

Responsibilities

• Assist clients with intake and connect them to necessary services.
• Coordinate communication and external service linkages for clients.

Skills

Substance Abuse Treatment

Trauma-Informed Care

Case Management

Coping Strategies

Self-Advocacy

Education

Bachelor's Degree

Registration as Substance Abuse Counselor

Job description

845 E Arrow Hwy, Pomona, CA 91767, USA Req #674

Tuesday, April 9, 2024

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

Job Overview

Women age 18 and above with severe substance use disorders are able to enter residential treatment with their children under the age of 10 ½. In addition to treatment of severe substance use disorder, the residential program is able to serve the following specialty populations: pregnant and postpartum women, women with histories of trauma and/or domestic violence, women with co-occurring mental health disorders, women with history of traumatic brain injury, women with open DCFS cases, and women with criminal justice involvement.

The Case Manager maintains a caseload and provides care by linking the client with appropriate services to address specific needs, such as: benefits, mental health, physical health, employment, probation, DCFS, housing, community resources, Outpatient Substance Use Disorder services, and Aftercare services. The Case Manager offers supportive services to clients to increase self-efficacy, self-advocacy, basic life skills, coping strategies, self-management of biopsychosocial needs, benefits and resources, and reintegration into the community. The Case Manager works in collaboration with other members of the multidisciplinary team to ensure best possible treatment outcome for the client and provide treatment in accordance with HealthRIGHT 360’s philosophy, goals, policies, mission and vision. Services may be provided in: Outpatient office, Residential Treatment, or in the field, based on client and Program needs.

Key Responsibilities

1. Direct Services: Assists the client with intake by completing Case Management Assessment and entering financial and benefit information. Supports the client in applying for Medi-Cal or transferring Medi-Cal to or from another county, when appropriate. Assesses the client’s case management needs and completes all Releases of Information. Connects the client to benefits, mental health services, physical health services, employment resources, Probation, DCFS, housing resources, community resources, Outpatient Substance Use Disorder services, and Aftercare services.
2. Coordinates communication and external service linkage including assisting with scheduling appointments, communicating with Probation, scheduling child visits, communicating with DCFS, obtaining all court minute orders, and providing appointment reminders for therapy and psychiatrist.
3. Completes the VI-SPDAT Assessment and connects the client to safe housing options. Prepares the client for job searching by assisting with resume writing and job search preparation. Monitors client's progress toward achieving Case Management Treatment Plan goals and provides Treatment Plan input.
4. Seeks clinical consultation throughout the treatment episode and when encountering new and/or high-risk clinical circumstances. Works collaboratively with other members of the Treatment Team including the Clinical Therapist, Counselor, Medical staff, and Psychiatrist. Maintains frequent communication with the Treatment Team and engages in regular consults, Clinical Team Case Conferences, and Plan Development meetings.
5. Delivers services in Outpatient, Residential, or in the field, depending on assignments and client needs. Responsible for treatment oversight of case management services for all clients on caseload. Assists with client program oversight by managing Case Management Business Passes. Meets expected Client-Care Hours (productivity expectation is 25 Client Care Hours per week).

Clinical Documentation

Write and complete all Progress Notes within 72 hours of service delivery. Maintain compliance with due dates for all clinical documentation. Writes Client Progress Letters and Court Reports & obtains final approval from the Supervisor. Documentation must maintain in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and SAPC standards. Completes all assigned URC’s within a timely matter.

Education and Knowledge, Skills and Abilities

Education Requirements:

• Registration as Substance Abuse Counselor from an approved/accredited California agency.
• Bachelor’s Degree from an accredited university.

Experience:

• Preferably a minimum of two years’ experience in the human service field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery.
• Experience working with clients experiencing acute withdrawal from substances.
• Knowledge of and experience with providing trauma informed services.

Background Clearance Required:

• Must not be on parole or probation for a minimum of two years.

Desired Qualifications:

• Bilingual language capacity (Spanish/English).

In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.

We will consider for employment qualified applicants with arrest and conviction records.