Case Manager I (BHT) (Arizona Families F.I.R.S.T., Pima County)

Catholic Community Services of Southern Arizona; Tucson (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established community service organization is seeking a dedicated case manager to provide essential support to low-income families. In this role, you will conduct assessments, develop service plans, and connect clients with vital resources. This position offers the chance to make a meaningful impact in the community while working in a supportive environment. Join a team that values compassion and excellence, and help strengthen families and support individuals on their journey to stability and well-being.

Qualifications

• 2 years of Behavioral Health work experience or 4 years with a High School Diploma.
• Experience with adults/youth with substance use disorders.

Responsibilities

• Conduct intake and assessment of clients for case management.
• Develop individual service plans and monitor client progress.

Skills

Data Entry Skills

Microsoft Office Suite

Communication Skills

Organizational Skills

Education

Associate Degree in Behavioral Health

High School Diploma or GED

Bachelor Degree in Social Service

Job description

Catholic Community Services of Southern Arizona, Inc. (CCS) is thriving! For 90 years, CCS has focused its mission to strengthen families, support communities, provide compassionate services, and deliver excellence. Providing Help. Creating Hope. Serving All.

We credit our continued success to our valuable employees! If you want to make a difference, help people, and serve your community, we want YOU to join our team! For more information visit our website at: www.ccs-soaz.org.

OVERVIEW

Provides case management for low-income individuals and families with children. Conducts intake and assessment of clients. Provides advocacy and follow-up assistance. Maintains necessary case records and client file documentation. Provides information and referrals. Ensures program meets contract requirements. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned.

ESSENTIAL FUNCTIONS

• Processes self-referrals and referrals from community agencies by providing initial screenings, intakes, interviews, and eligibility assessment of participants
• Develops individual service plans in partnership with clients; monitors progress and implements follow-up activities
• Provides referrals, assists the client in arranging appointments with community resources or private group counseling sessions and monitors client progress
• Maintains individual service files for clients that include plans and strategies for achievement of goals and provides follow up contacts to assess progress
• May drive agency or personal vehicle on company business

MINIMUM REQUIREMENTS

Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position and will be considered by the Executive Director of Human Resources.

• Associate Degree plus two (2) years of Behavioral Health work experience (AHCCCS requirement for BHT); or High School Diploma or GED plus four (4) years of Behavioral Health work experience (AHCCCS requirement for BHT)
• Minimum 1 year of experience working with adults and/or youth with substance use disorders providing peer support, case management, assessment and/or substance use awareness education
• Excellent data entry skills (speed and accuracy)
• Proven skills utilizing Microsoft Office Suite
• Excellent organizational skills
• Proven strong communication skills - oral and written communications are clear and concise using appropriate style, grammar, and tone

REGULATORY

• Must be at least 18 years of age
• Valid driver license, proof of insurance, and 39-month motor vehicle report
• Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid)
• Pass pre-employment drug screen (incudes marijuana, regardless of recreational use laws) (employer paid)

DESIRED QUALIFICATIONS

• Bachelor Degree in social service or related field
• Minimum of one year of professional experience conducting comprehensive evaluations using the American Society of Addition Medicine (ASAM) criteria to determine the most appropriate level of care
• Bilingual in English and Spanish, verbal and written
• Additional years of directly-related experience

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all work requirements that may be inherent in the job.

We are an Affirmative Action Equal Opportunity Employer for all individuals. All qualified applicants are encouraged to apply.