Case Manager - Hybrid Remote - Must be in Philly Area

Amcord Care Inc.; Southampton Township (PA); Remote; USD 40,000 - 60,000; Full time

Job summary

A health care service provider is seeking a Service Coordinator to facilitate supportive services for elderly and disabled participants. This role is primarily remote, with occasional travel required to visit participants in their home. The ideal candidate will have a bachelor’s degree in social work, psychology, or related field, or relevant experience, and must possess reliable transportation. Strong organizational and communication skills are essential.

Qualifications

• Bachelor’s degree in a relevant field or equivalent experience.
• Reliable transportation and valid driver's license required.
• Bilingual preferred.

Responsibilities

• Coordinate and facilitate supportive services for elderly and/or disabled participants.
• Manage an active caseload of 70-80 participants.
• Complete person-centered assessments to assist members in obtaining services.
• Notify members of their right to choose service providers.
• Report incidents and allegations of neglect/abuse promptly.

Education

Bachelor’s degree in social work, psychology, or related field

At least 3+ years of experience in a social service or health care related setting

Job description

Qualifications

Bachelor’s degree in social work, psychology, or related field

OR

At least 3+ years of experience in a social service or health care related setting

Main Function

Service Coordination is the process of identifying, coordinating, and facilitating all necessary supportive services and community resources for the elderly and/or disabled participants based on their individual needs. Service Coordinators will work from home as it will serve as their office, yet travel is required to visit participant's homes a few times a week.

Responsibilities

• Attend and complete orientation training and ongoing annual training (remote);
• Manage an active caseload which involves monitoring and evaluating options and services to meet an individual\'s health needs;
• Complete a person-centered assessment and assist members in obtaining HCBS services that will support independent living;
• Inform and assist members with gaining access to needed LTSS and Medical Assistance services;
• Complete monthly monitoring telephone calls and develop and modify service plans at least annually or more frequently if needed;
• Responsible to maintain ongoing communication internally and with caseload;
• Notify the member of their right to choose any willing and qualified provider to provide a service on the members service plan;
• Participate in remediation activities;
• Responsible for holding a caseload of 70-80 participants;
• Maintain ongoing communication with providers;
• Ensure a participant exercising participant-directed budget authority does not exceed the number of service hours approved in the service plan;
• Responsible to report all member incidents and allegations of neglect/abuse within 24 hours;
• Responsible for following Amcord Care Inc. policies and procedures for document maintenance, confidentiality or records and employees\' rights.
• Willingness and ability to work in the field while also having the ability to work independently with integrity in a virtual setting.

Needs reliable transportation and valid driver\'s license

No weekends ( M-F : 9am - 5pm )

Bilingual preferred but not required!