Case Manager Housing Specialist - Housing Program 625

Telecare Corporation; Redwood City (CA); On-site; USD 58,000 - 64,000; Full time

Job summary

Telecare Corporation's Canyon Vista Center in Redwood City, CA seeks a direct care case manager to support adults with mental illness in a 57-unit PSH program. Under supervision, you will help residents achieve independence and coordinate housing, services, and supports 24/7 availability.

The role requires at least a high school diploma or GED with direct service experience; CPR, CPI, and First Aid certifications or training within 60 days; starting wage is $29.37/hour, with geographic pay

Qualifications

• High School Graduation or GED with 3 years direct mental health/community services experience, or an Associate's or Bachelor's degree in Social Services.
• At least 1 year of direct service as a Housing Specialist.
• Sensitivity to multi-cultural populations and issues.
• Must be 18 years or older.
• CPR, CPI and First Aid certifications on date of employment or within 60 days.
• Post-offer clearances including background checks and immunization requirements.

Responsibilities

• Demonstrates Telecare mission and values in daily interactions.
• Collaborates with residents to set Recovery Plan goals and coordinates services.
• Provide housing-related interventions and groups and work with external agencies.
• Facilitate groups on housing needs and maintenance as required.
• Provide crisis intervention and document all required data.

Skills

Direct service experience

Housing Specialist experience

Cultural sensitivity

CPR certification

CPI training

First Aid certification

18 years of age

Education

High School Diploma or GED

Associate's degree in Social Services

Bachelor's degree in Social Services

Job description

Job Category: Direct Care

Requisition Number: CASEM030568

• Full-Time


• On-site

Locations

Showing 1 location

Redwood City, CA - Canyon Vista Center
Redwood City, CA 94062, USA

Description

Canyon Vista is a 57 unit transitional and permanent supportive housing (PSH) program serving adults in San Mateo County with serious mental illness. Telecare will provide onsite case management, housing stabilization and rehabilitative services to tenants living in transitional and PSH units. Services onsite will be available 24 hours a day, 7 days per week.

POSITION SUMMARY
Under direct supervision, serves as a primary support and case manager for individuals with mental illness and other cooccurring disorders by assisting them to live as independently as possible in their chosen community.

Shifts Available:

Expected starting wage is $29.37.The full wage range goes up to $max. This position is covered by a collective bargaining agreement and is subject to union membership requirements upon hire. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

QUALIFICATIONS

Required:

• High School Graduation or G.E.D. equivalent and three (3) years of direct services in mental health or community services; or Associate's degree and two (2) years of experience; or Bachelor's degree in Social Services


• Must possess at least 1 year of direct service experience providing assistance as a Housing Specialist


• Sensitivity to multi-cultural populations and issues


• Must be at least 18 years of age


• Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment


• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply.

Preferred:

• Four (4) years' experience in a mental health setting


• Experience providing intensive case management and/or intensive community supports using psychiatric rehabilitation concepts


• Experience in a mental health setting, outpatient clinic, or community mental health service


• Knowledge of Housing Resources in local community

ESSENTIAL FUNCTIONS

• Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders


• Collaborates with members served to create Recovery Plan goals and ensure all services described in the Recovery Plan are provided


• Consistent with area of expertise, provides specialized services and interventions related to housing, including thematic groups, evidence-based practices, and collaboration with external agencies and resources


• Facilitates groups according to the needs and interests of members served especially related to education regarding Housing needs and maintenance


• Provides appropriate interventions in crisis situations


• On a rotating basis, performs officer of the day functions for both wellness, duty and stand by duty tasks


• Collects required data and completes required documentation


• Coordinates transitions to lower levels of care


• Maintains awareness of community resources and assists members served in appropriate use of community resources


• Assists members served with all needs, including Activities of Daily Living


• Assists members served in making and getting to essential appointments


• Assists and advocates for members served in obtaining appropriate benefits; provide representative payee services


• Ensures that members served understand their legal status and rights


• Helps members served achieve greater independence and autonomy


• Safeguards confidentiality; adheres to HIPAA policies


• Provides wraparound services that encompass whole person care


• Provides transportation when needed and appropriate and linkage to community resources


• If employed at inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training


• If employed at outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training


• Provide and document quality and quantity of direct services as required by program standards

Duties and responsibilities may be added, deleted, and/or changed at the discretion of management.

SKILLS

• Thorough understanding of the rights of members served and relevant legal processes


• Effective written and verbal communication skills


• Good computer/technology skills


• Ability to assess safety risks


• Ability to easily build rapport, maintain engagement with members served, and hold hope in the face of adversity


• Excellent driving skills


• Knowledge of basic medical and psychiatric terminology


• Within two {2} months of employment, ability to apply financial requirements for billing and learn billing codes

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to stand, twist, squat, kneel, push, pull, lift, and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend, and do simple and power grasping. The position requires driving and frequent hazardous exposure (blood borne pathogens, hospital waste, chemicals, and infections}.

EOE M M/F/V/Disability

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.