Case Manager - Housing Navigation - (JR 5489)

PATH (People Assisting The Homeless); Los Angeles (CA); On-site; USD 31,684 - 38,572; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Paid time off

Holidays

Job summary

PATH (People Assisting The Homeless) in Los Angeles County is seeking a Case Manager/Housing Navigator to support clients in breaking the cycle of homelessness through an individualized service approach and coordination of housing options. This full-time, non-exempt role requires driving and a commitment to PATH's mission.

Responsibilities include intake assessments, developing ISP housing goals, making referrals, completing VI-SPDAT and maintaining confidential client files in compliance with

Qualifications

• Analytical skills and attention to detail to interpret data and ensure accuracy.
• Collaboration and teamwork with colleagues, participants, and stakeholders.
• Clear written and verbal communication.
• Creativity, initiative, and willingness to take on responsibilities.
• Critical thinking to analyze information and solve problems.
• Maintain ethical standards and professional boundaries.

Responsibilities

• Conduct intake and individualized needs assessment and develop ISP addressing housing, income, and personal goals.
• Provide referrals, linkages, information, and support to resources to achieve ISP goals.
• Complete program-specific assessments (e.g., VI-SPDAT).
• Evaluate strengths and challenges; conduct 90-day client reviews after intake.
• Maintain documentation per PATH policies and HIPAA guidelines.

Skills

Analytical skills

Collaboration

Communication

Creativity

Critical thinking

Ethics and boundaries

Education

All levels welcome

Job description

Case Manager - Housing Navigation - JR 5489

PATH is dedicated to helping individuals, families and communities end their homelessness.

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Housing Navigation Team as the Case Manager/Housing Navigator at the RHC Office.

Salary: $23.24 to $28.28 per hour • Pay Frequency: 24 Pay Periods Per Year • Full Time • Non-Exempt • Driving Required

Schedule: M-F 8am-4:30pm

View all opportunities | benefits | about PATH

About PATH

Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

About Our Team

Every program in our growing range of services is designed to holistically address barriers to long-term housing stability, implementing evidenced-based practices to promote improved wellbeing beyond housing alone. We are committed to improving the quality of our services by creating a diverse work environment for the community at large. We seek input from our clients, employees, and stakeholders to ensure equity in service delivery and accessibility for all the people we serve.

About the Job

As part of the Housing Navigation Team, the Case Manager/Housing Navigator role’s main function is to assist clients in breaking the cycle of homelessness by utilizing a “whatever it takes” approach.

Position Responsibilities

• Conduct intake and individualized needs assessment for all clients and collaborate to develop Individualized Service Plan (ISP) addressing housing goals, income goals, and other personal goals (medical, mental health, substance use, financial resources, vocational, and social support needs).
• Provide referrals, linkages, information, and support to resources that help clients achieve their ISP goals.
• Complete program-specific assessments (e.g., VI-SPDAT).
• Evaluate strengths and challenges to address short-term and long-term goals, conduct a 90-day review with the client after intake.
• Maintain documentation standards as required by the Program and PATH policies, including timely case notes and a complete, accurate client file with all required documents.
• Maintain confidentiality of client files per HIPAA and applicable guidelines.

What You Bring

We’re looking for candidates with:

• Analytical Skills and Attention to Detail: Gather and interpret data to inform decision-making and ensure accuracy in all tasks.
• Collaboration and Teamwork: Work effectively with colleagues, participants, and stakeholders to achieve team goals.
• Communication: Convey information clearly and effectively in writing and verbally.
• Creativity and Initiative: Take action, propose innovative solutions, and assume additional responsibilities as needed.
• Critical Thinking and Problem Solving: Analyze information, identify key issues, consider alternatives, and make sound decisions.
• Ethics and Boundaries: Maintain ethical standards, integrity, and professional boundaries.

Preferred Qualifications

• Two (2) years of experience in healthcare, case management, homeless services, or working with vulnerable populations or a related field.

Minimum Qualifications

• All levels of education and experience are welcome.

Mandatory Requirements

Regardless of qualifications, candidates must:

• Have employment eligibility verification
• Have or be able and willing to obtain CPR/First Aid training
• Successfully complete the following as a condition of hire:
  • Tuberculosis Test
  • Background Screening
  • Drug Test

Driving

Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must:

• Have reliable transportation
• A valid driver’s license
• Proof of insurance and ownership for personal vehicles used during work duties
• The ability to qualify for PATH's insurance coverage

Employment Eligibility

Applicants must be authorized to work for any employer in the U.S. PATH does not sponsor or take over sponsorship of an employment Visa.

PATH is committed to maintaining the highest standards of professionalism and objectivity in our services and employment practices. We are unable to employ individuals who are currently receiving services from PATH or have received services within the past two years.

California-Based Work Expectations

We are a California employer. All regular and customary work must be performed within the state. Approval for work outside of the office does not establish approval for work outside of California. PATH does not offer fully remote positions. Some roles may involve multiple designated worksites or approved off-site locations, but work is typically on-site. Schedules are determined by role responsibilities and may change.

What We Offer

We offer a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

Ready to Make a Difference Through Action?

If this position sounds like a fit, please submit your application today. A resume is required.

PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. PATH complies with applicable state and local nondiscrimination laws. PATH will consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. PATH is dedicated to racial and social justice and maintaining a diverse and inclusive work environment.

Location

Los Angeles County

Department

Housing Navigation Services - VS