Case Manager - Harriet Tubman Women's Shelter, Full Time, On-Site - 10am-6pm Sunday to Thursday

Catholic Charities; Washington (District of Columbia); On-site; USD 45,000 - 55,000; Full time

Job summary

Catholic Charities seeks a Shelter Case Manager to provide critical case management services for individuals experiencing homelessness. This role involves developing case plans, collaborating with other service providers, and maintaining comprehensive client records. Join a dedicated team offering professional development and a flexible work environment.

Benefits

Medical, dental, and vision insurance

Retirement savings plan with company match

Tuition reimbursement

Flexible spending accounts

Paid vacation and sick leave

Professional development and training

Employee referral bonus program

Qualifications

• Ability to develop and evaluate case plans.
• Experience in homeless service programs or related social services.
• Peer Case Management Certification accepted.
• Ability to prepare accurate reports and maintain client records.

Responsibilities

• Provide onsite case management services to clients.
• Develop individualized goals to help clients exit shelter.
• Collaborate with multidisciplinary teams for client support.
• Maintain accurate case records and documentation.

Skills

Clear report preparation

Client record maintenance

Education

Associate's Degree or equivalent experience

Job description

Description

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our "promote from within" culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

Compensation Package:

• Medical, prescriptions, dental and vision insurance


• Retirement savings plan with company match


• Company-paid and supplemental life insurance


• Flexible spending accounts


• Paid vacation, sick and personal leave


• 11 paid holidays


• Professional development and training


• Tuition reimbursement


• Employee referral bonus program


• Clinical supervision for licensed social workers and counselors

JOB SUMMARY: The Shelter Case Manager provides onsite case management services including creating individualized goals to assist clients to swiftly exit shelter, document client progress in database within 48 hours, identify and address client barriers to housing and/or employment, connect clients to benefits, eligible housing resources and community referrals; work collaboratively with program team to increase positive shelter exits for shelter guests.

ESSENTIAL DUTIES and RESPONSIBILITIES:

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  Interviews clients for direct service needs, develops a case plan with the client including written short-term and long-term goals and tasks. Makes referrals as needed.

  
  


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  Reevaluates goals with clients at regular intervals.

  
  


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  Facilitates individual and group meetings as needed.

  
  


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  Serves as a member of the multidisciplinary case team.

  
  


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  Collaborates with other disciplines including substance abuse, legal, medical, educational, vocational, mental health professionals, and other service providers.

  
  


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  Makes appropriate referrals for emotional, substance abuse, legal, medical, dental, educational recreational, vocational, employment and housing needs.

  
  


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  Creates and maintains case records, including, but not limited to legal documentation, assessments, case notes, case plans, service updates, court reports, medical reports, referrals, discharge summaries, visitation records and educational information.

  
  


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  Enhances the client environment by creating a hospitable and customer-oriented facility.

  
  


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  Completes reports and maintains statistical data, meets programmatic, documentation and other performance standards, on an on-going basis.

  
  


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  Performs all other related duties as assigned.

  
  

EDUCATION and EXPERIENCE:

• Associate's Degree or 2 years of college required.
  
  
  
  
  • In lieu of an Associate's Degree or 2 years of college, 2 years of experience with homeless service programs or the provision of social services is required.
  
  
  • The 2 years of experience may be waived if the candidate can document having experienced homelessness.
  
  
  • Both the Associate's Degree or 2 years of college requirement and the 2 years' experience requirement will be waived for candidates with the Peer Case Management Certification through Department Human Service's Peer Case Management Institute.
  
  
  
  

SKILLS and COMPETENCIES:

• Ability to prepare clear, concise, and accurate reports, correspondence, and other job-related documents. Maintain accurate client records which include the client database.


• Maintain accurate client records which include the client database.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.