Case Manager/Group Facilitator

Divine Intervention Recovery Center LLC; Enon Heights Mobile Home Park (OH); On-site; USD 42,000 - 66,000; Full time

Job summary

Divine Intervention Recovery Center LLC in Ohio seeks a compassionate Case Manager/Group Facilitator to support adults facing substance use disorders and co-occurring mental health conditions. This role blends case management, group facilitation, client engagement, resource coordination, and collaboration with the clinical team.

You will build rapport with clients, lead structured groups, and connect individuals with housing, employment, transportation, healthcare, benefits, and recovery

Qualifications

• Experience with mental health and/or substance use disorders preferred.
• Experience facilitating groups or providing behavioral health services preferred.
• Strong communication and interpersonal skills.
• Ability to maintain professional boundaries.
• Ability to work effectively as part of a multidisciplinary treatment team.
• Strong organizational and time-management skills.
• Ability to complete documentation accurately and within required timeframes.
• Ability to work with diverse populations in a respectful and culturally responsive manner.
• Must demonstrate professionalism, reliability, compassion, and accountability.

Responsibilities

• Provide case management services to support client stability and recovery.
• Assist clients with identifying and accessing community resources, including housing, employment, transportation, healthcare, benefits, and recovery supports.
• Facilitate structured behavioral health and recovery-focused groups.
• Maintain a safe, respectful, and treatment-focused group environment.
• Encourage client participation, engagement, accountability, and progress.
• Assist clients in developing practical coping, life, and recovery skills.
• Participate in treatment team meetings and communicate relevant client updates.
• Collaborate with therapists, clinical leadership, and other members of the treatment team.
• Assist with referrals, continuity of care, and discharge planning.
• Recognize changes in client functioning, behavior, mood, or safety and communicate concerns appropriately.
• Complete accurate, timely, and objective case management and group documentation.
• Maintain confidentiality and comply with HIPAA and organizational policies.
• Maintain professional boundaries with all clients.
• Support a trauma-informed, person-centered, and recovery-oriented treatment environment.

Skills

Group facilitation

Case management

Documentation

Boundary awareness

Teamwork

Problem solving

Reliability

Clinical awareness

Recovery-oriented approach

Communication

Education

Bachelor's degree in social work, psychology, counseling, human services, behavioral health, or related field

Job description

Case Manager / Group Facilitator

About the Role

Divine Intervention Recovery Center is a dual-diagnosis treatment center serving adult men and women experiencing substance use disorders, mental health conditions, and co-occurring disorders. We are seeking a compassionate, dependable, and motivated Case Manager/Group Facilitator to join our treatment team with a minimum requirement of a CDCA.

This position combines case management, group facilitation, client engagement, resource coordination, and collaboration with the clinical team. The ideal candidate is someone who can build professional rapport with clients while maintaining appropriate boundaries, facilitate structured and meaningful groups, and help clients overcome practical barriers that may interfere with treatment and recovery.

Key Responsibilities

• Provide case management services to support client stability and recovery.
• Assist clients with identifying and accessing community resources, including housing, employment, transportation, healthcare, benefits, and recovery supports.
• Facilitate structured behavioral health and recovery-focused groups.
• Maintain a safe, respectful, and treatment-focused group environment.
• Encourage client participation, engagement, accountability, and progress.
• Assist clients in developing practical coping, life, and recovery skills.
• Participate in treatment team meetings and communicate relevant client updates.
• Collaborate with therapists, clinical leadership, and other members of the treatment team.
• Assist with referrals, continuity of care, and discharge planning.Recognize changes in client functioning, behavior, mood, or safety and communicate concerns appropriately.
• Complete accurate, timely, and objective case management and group documentation.
• Maintain confidentiality and comply with HIPAA and organizational policies.
• Maintain professional boundaries with all clients.
• Support a trauma-informed, person-centered, and recovery-oriented treatment environment.

Requirements

• Experience working with individuals with mental health and/or substance use disorders preferred.
• Experience facilitating groups or providing behavioral health services preferred.
• Strong communication and interpersonal skills.
• Ability to maintain professional boundaries.
• Ability to work effectively as part of a multidisciplinary treatment team.
• Strong organizational and time-management skills.
• Ability to complete documentation accurately and within required timeframes.
• Ability to work with diverse populations in a respectful and culturally responsive manner.
• Bachelor's degree in social work, psychology, counseling, human services, behavioral health, or a related field preferred; equivalent experience may be considered based on applicable requirements.
• Must demonstrate professionalism, reliability, compassion, and accountability.

Desired Skills

The ideal candidate will demonstrate:

• Strong Group Facilitation: Ability to keep groups structured, engaging, educational, and focused on treatment and recovery.
• Communication: Ability to communicate clearly and professionally with clients and staff.
• Case Management: Ability to identify barriers and connect clients with appropriate resources.
• Documentation: Ability to write clear, accurate, timely, and clinically relevant documentation.
• Boundary Awareness: Ability to develop rapport without creating inappropriate personal or dual relationships.
• Teamwork: Ability to collaborate effectively with therapists, clinical leadership, and other staff.
• Problem-Solving: Ability to help clients identify realistic solutions to barriers affecting recovery.
• Reliability: Dependable attendance, preparation, follow-through, and completion of assigned responsibilities.
• Clinical Awareness: Ability to recognize when a client's needs or behaviors require communication with licensed clinical staff.
• Recovery-Oriented Approach: Genuine commitment to helping individuals build stability, independence, and meaningful recovery.

What We Value

At Divine Intervention Recovery Center, we believe effective treatment begins with treating the whole person. We value employees who approach clients with compassion while also promoting accountability, independence, and personal responsibility.

The successful candidate will be someone who can connect with clients, maintain appropriate boundaries, facilitate meaningful groups, follow through with case management responsibilities, and work collaboratively as part of a professional behavioral health team.