Case Manager - Full Time Days - PLA

University of California - Irvine Health; Placentia (CA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established academic health system is seeking a dedicated professional to join their team. In this role, you will contribute to a culture of excellent customer service while ensuring compliance with regulatory standards. You will work closely with the Director of Case Management, utilizing your communication skills and experience in a fast-paced medical environment. This position offers a wealth of benefits, including medical insurance and retirement savings plans, making it an attractive opportunity for those looking to make a meaningful impact in healthcare. If you are passionate about patient care and teamwork, this role is perfect for you.

Benefits

Medical Insurance

Sick and Vacation Time

Retirement Savings Plans

Employee Discounts

Access to Perks

Qualifications

• Must possess essential skills for successful performance.
• Excellent customer service and communication skills required.
• Minimum three years experience in Medical/Surgical acute hospital setting.

Responsibilities

• Participate in the Target 100 program promoting excellent customer service.
• Meet or exceed regulatory requirements in department performance.
• Report to the Director of Case Management and related services.

Skills

Customer Service Skills

Written Communication

Verbal Communication

Teamwork

Problem-Solving

Budget Management

Education

BSN

Bachelor's in Social Work

Tools

Microsoft Word

Microsoft Excel

Job description

Who We Are

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.

To learn more about UCI Health, visit www.ucihealth.org.

Your Role on the Team

Position Summary:

This position requires participation in the organization's Target 100 program with behavior that promotes excellent customer service. Responsibilities include the sustained performance of the department to meet or exceed regulatory requirements. This position reports to the Director of Case Management, Utilization Review, Discharge Planning and Social Services.

What It Takes to be Successful

Total Compensation

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Required Qualifications:

• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
• Must demonstrate customer service skills appropriate to the job
• Excellent written and verbal communication skills in English
• Ability to maintain a work pace appropriate to the workload
• Ability to establish and maintain effective working relationships across the Health System

• Demonstrates good communication skills. Can work in team based environments. Exercises good judgment in prioritizing projects. Ability to implement corrective action. Takes a positive approach to change. Can generate solutions to problematic situations. Understands principles of adult education. Proficiency in word and excel preferred. Knowledge of regulatory requirement in area of responsibility. Basic knowledge of department budget management and other fiscal responsibilities. BSN required for all external candidates. CA Registered Nurse with current California License, or minimum of Bachelors degree in Social Work. Minimum of three years experience in Medical/Surgical acute hospital setting. Hospital Mandatory Education Requirements: Orientation, Environment of Care, OSHA, Infection Control, Abuse/ Neglect, and Ethics, Tuberculosis Screening, Licensure Renewal.

Preferred Qualifications:

• Knowledge of University and medical center organizations, policies, procedures and forms

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to Work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at [e-mail] or at [phone], Monday - Friday from 8:30 a.m. - 5:00 p.m.

Consideration for Work Authorization Sponsorship

Must be able to provide proof of work authorization