Case Manager - Delaware

Ccrcda; City of Albany (NY); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health/Dental/Vision/Life Insurance

Retirement planning options

Generous Time Off

Ongoing training and development

Recognition and Awards

Collaborative team culture

Job summary

Catholic Charities is seeking a Case Manager in New York to support individuals through access to services, resources, and housing stability. You will document referrals, perform initial screenings, and coordinate annual housing assessments while reporting progress and outcomes.

The role requires an Associate's Degree in Social Work (Bachelor's preferred), 1–3 years in Human Services, and a valid driver's license.

Qualifications

• Bachelor's in Social Work or related field preferred.
• 1–3 years of relevant Human Services experience.
• Valid Driver's License with insurance and access to a vehicle.

Responsibilities

• Complete documentation in the Uniform Case Record, including referrals and intake materials.
• Review intake information and perform initial screening assessments for eligibility.
• Conduct housing office intake assessments for new tenants and annual reviews.
• Develop and monitor ISP, with semi-annual progress reports and adjustments.
• Track monthly progress against housing and service milestones and targets.

Skills

Bilingual Spanish

Documentation

Education

Associate's Degree in Social Work

Bachelor's degree preferred

Job description

Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do.

At Catholic Charities hiring decisions are personal. So personal, in fact, that every application is screened by a member of the HR team or a trained hiring manger!

The Case Manager plays a crucial role in supporting individuals as they navigate available services, helping them access life-changing resources and empowering them on their journey toward wellness and stability.

In this role you will:

• Complete the timely and accurate documentation in the Uniform Case Record, including but not limited to: referral intake packets and related intake information, referrals and related correspondences, entitlement documentation, logbooks, and other areas as assigned.
• Review all intake information for new referrals and performs initial screening assessments for intake criteria and makes recommendations regarding acceptance or denial.
• Perform Catholic Charities Housing Office intake assessments of each new tenant and then annually thereafter.
• Develop and implement the ISP and then every 6 months thereafter, reports outcomes and makes needed changes.
• Address the monthly progress achieved against specific milestones and targets related to housing and referral for services.
• Case Manager Salary: $ 23.00
• Case Manager Schedule: Monday – Friday 12:00PM – 8:30PM (40 hours per week)
• No subject-to-call shifts required
  

Qualifications:

• Education:
  • Associate's Degree in Social Work, Bachelor's preferred
• Experience:
  • 1–3 years’ experience with relevant experience in Human Services or a related field
  • Bilingual / Spanish preferred
• Valid Driver's License along with car insurance, registration, and access to working vehicle required

We value work-life balance and offer some stellar benefits:

• For benefit-eligible positions:
  • Health/Dental/Vision/Life Insurance
  • Retirement planning options
  • Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day)
  • Click here to view our benefit brochure!
• Ongoing training and development
• Recognition and Awards
• A collaborative team culture

Catholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest.

Applicants have rights under Federal Employment Law:

Housing - Case Manager - The Delaware MPR - 2.14.25.pdf

Housing - Case Manager - The Delaware - 2.14.25.pdf