Case Manager (FT, Back End Day)

Connections Health Solutions; Phoenix (AZ); On-site; USD 30,307 - 41,328; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability coverage

Voluntary Life option

Job summary

CHS in Phoenix seeks a compassionate Behavioral Health Specialist to support crisis intervention and care coordination on an on-site team. You will manage urgent assessments, crisis stabilization, and discharge planning, documenting in the electronic medical record and collaborating with families and community partners.

Bring an Associate’s degree in behavioral health and at least 2 years of behavioral health experience.

Qualifications

• Associate degree required.
• Minimum 2 years of behavioral health experience.
• Compliance with vaccination policy required.

Responsibilities

• Manage care of individuals in crisis, stabilization, and admission/discharge planning.
• Coordinate with an Interdisciplinary Treatment Team and community partners.
• Develop individualized treatment plans with the crisis therapist for brief intervention.
• Gather collateral to assess immediate treatment and discharge needs.
• Coordinate care to align services and fill gaps for discharge.
• Maintain clinic records and obtain signatures in the medical record.

Skills

Crisis intervention

Care coordination

Documentation

Team collaboration

Education

Associate degree in behavioral health or related field

Job description

Earn More with Shift Differentials

• +$2/hr – Monday-Thursday Nights
• +$3/hr – Friday-Sunday Nights
• +$2/hr – Saturday-Sunday Days

What You’ll Do

• Manage care of individuals in crisis, stabilizing them from acute episodes and facilitating admission intakes, treatment planning, discharge planning, collateral gathering, legal assistance, and initiation of personalized care plans.
• Work closely with an Interdisciplinary Treatment Team to coordinate care and discharge planning with families, local providers, and community partners, carrying a caseload and acting as an ambassador to community partners.
• Collaborate with the Crisis Therapist to develop and implement individualized person‑centered Treatment Plans appropriate for brief intervention.
• Gather collateral from the individual and involved parties to provide a thorough assessment of immediate treatment and discharge needs.
• Actively coordinate care to ensure services align with facility staff, identify and address gaps in service needs, and recommend solutions to meet patients’ needs upon discharge.
• Engage, monitor, and communicate with the individual with the Interdisciplinary team to maintain safety while meeting individual needs.
• Maintain clinic records, documenting activities, obtaining necessary signatures, and recording services in the medical record.
• Maintain knowledge of the Title 36 Involuntary Commitment process, monitor petitions for timeliness, ensure forms are complete, and attend COE hearings when subpoenaed.
• Maintain knowledge of the Maricopa County RBHA system and potential funding sources.
• Participate in individual and group supervision, ongoing education, training, and performance assessments as required, and perform additional duties as assigned.

What You’ll Bring

• Associate’s degree in behavioral health or a related field
• At least 2 years of behavioral health experience
• Compliance with the Company’s mandatory vaccination policy (fully vaccinated or exempt)

It Would Be Great if You Had

• At least 4 years of behavioral health experience
• Bachelor’s degree in behavioral health or a related field
• Knowledge and experience with the AZ Title‑36 legal process

What We Offer

• Full‑time employees and their families receive comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity coverage.
• CHS pays for Basic Life, AD&D, Short‑Term Disability, and Long‑Term Disability.
• Voluntary Life insurance option (details available upon request).