Case Manager & Front Desk Coordinator

Sierra Meadows Behavioral Health; Fresno (CA); On-site; USD 30,000 - 36,000; Full time

Job summary

The Case Manager I position at Tatum Psychology Employment Group oversees intake, progress, and discharge documentation and connects clients with appropriate resources. You will support front desk tasks and daily office operations while coordinating with the treatment team to ensure smooth progression through the care continuum.

The role emphasizes strong customer service, organization, and communication skills, with occasional travel and engagement in interdisciplinary meetings.

Qualifications

• Bachelor’s degree in psychology, social work, or related field.
• 0–1 year of experience in behavioral health.
• Strong organization and communication skills.
• Experience with culturally diverse individuals and communities.
• Written and oral communication skills sufficient to perform essential functions.
• Valid driver’s license.

Responsibilities

• Oversee intake, progress, and discharge documentation.
• Coordinate with treatment team to plan and monitor care.
• Answer phones, greet clients, check in patients.
• Support office operations: files, mail, documents, supplies.
• Maintain patient records and document progress.
• Discharge planning and post-care coordination.

Skills

Organization

Communication

Documentation

Time management

Interpersonal skills

Education

Bachelor's degree in psychology

Bachelor's degree in social work

High school diploma with SUD

Tools

Word processing

Spreadsheet

Database

Job description

The Case Manager I position at Tatum Psychology Employment Group oversees intake, progress, and discharge documentation and connects clients with appropriate resources. You will support front desk tasks and daily office operations while coordinating with the treatment team to ensure smooth progression through the care continuum.

The role emphasizes strong customer service, organization, and communication skills, with occasional travel and engagement in interdisciplinary meetings.