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Buckner Children and Family Services seeks a DFCA Case Manager to coordinate and provide services for foster children and families. The role includes case management, home visits, documentation compliance, and collaboration with schools and agencies.
The position supports crisis intervention and requires interaction with diverse populations. The role can operate in a hybrid setting with required in-person office attendance as needed, including domestic and international travel for program
The DFCA Case Manager serves in a strategic function at Buckner Children and Family Services and is
responsible for the coordination and provision of services to foster children, foster families, and foster
adoptive families
Education and Licensing Requirements
Bachelor’s degree is required to perform essential job functions.
Requires a minimum of 2 years prior related experience of documented full-time experience in a child placing agency, in a residential child-care operation, or as a conservatorship caseworker or foster adoptive home development worker for the department. The experience must be in conducting assessments, service planning, or case management duties.
Knowledge and experience must meet Texas Minimum Standards for Child Placing Agencies
Requires ability to work effectively with culturally diverse youth and families.
Requires ability to read, write, speak, and understand English sufficiently to perform the essential functions of the position, including communication with clients, volunteers, and community partners,documentation, and collaboration with staff. Spanish language proficiency preferred to support effective communication with Spanish-speaking clients and families.
Requires knowledge and understanding of the legalities involved with medical/clinical intervention.
Requires excellent counseling and problem-solving skills.
Requires excellent public speaking skills and the ability to successfully communicate in a professional manner with a multi-ethnic population base in the community; ability to effectively communicate orally
and in writing.
Requires ability to observe and make accurate assessments of situations and individuals and determine
appropriate action required.
Requires proficient working knowledge and understanding of the applicable regulatory standards and requirements governing programs and services.
Requires ability to speak clearly and make self clearly understood in face to face interactions; to articulate with accuracy to speak on the phone
Requires ability to relate positively, influentially, and sensitively to a broad spectrum of persons in a variety of multi-tiered relationships and settings; requires ability to work effectively with individuals in a multi-ethnic population.
Requires ability to facilitate meetings, trainings, and workshops, as required.
Requires ability to recognize differences in sounds, such as voices/noises that are loud and playful instead of angry and combative; and ability to differentiate tones and volume in conversations.
Requires ability to prioritize tasks and respond in crisis/pressure situations; requires flexibility to meet changing business needs.
Requires ability to observe and make accurate assessments of situations and take proper action.
Requires ability to perform tasks with little supervision. Most tasks are governed by standard practices; however, some are not. Innovative thinking is required. Detail-oriented, with good organizational skills required. Requires leadership ability characterized by servant leadership, integrity and honesty. Must possess the ability to lead through influence as opposed to authority.
Requires personality attuned to the requirements of meeting needs of clients and the ability to establish and maintain effective working relationships with other employees and the public.
Requires proficient ability to exhibit detail-oriented skills necessary to understand and manage a wide range of information.
Report suspected child abuse/neglect to foster care leadership and appropriate law enforcementagencies.
Requires ability to travel to various geographic locations and some overnight stays.
Requires jobholder to work before and after normal business hours, some nights and weekends, as needed to meet client and business needs including promptly responding to phone calls, text messages and emails.
Requires ability to drive assigned vehicle(s) or personal vehicle, with an appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Requires the ability to rent vehicles both domestically and internationally using required documentation. Must be age 21 or older to drive on behalf of Buckner.
Requires ability to maintain confidentiality.
Proficient working knowledge and ability to accurately and timely operate and perform computer related tasks with specific equipment and software applications, including Microsoft Word, Excel, PowerPoint, and Outlook, required.
Requires recognition that the organization is a faith-based organization operating with a commitment to Christian principles.
Requires ability to use up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or 10 pounds continuously to move objects.
Requires ability to walk frequently; occasionally stand for prolonged periods of time; occasionally required to squat, climb stairs, kneel and twist. Required to sit for prolonged periods of time, including extensive airline travel.
Requires ability to speak clearly and make self-understood in face-to-face interactions; to articulate with extreme accuracy and precisions to give directions, speak on the phone, etc.
Requires ability to communicate effectively orally and in writing.
Requires sufficient good health to properly discharge duties. Employees shall not be permitted to work who have infectious disease or skin lesion for the duration of the communicability.
Note: Buckner Children and Family Services complies with all the employment provisions of the Americans
with Disabilities Act