Transitional Services Case Manager Aftercare

Buckner; Longview (TX); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Buckner Children and Family Services in Texas is seeking a Transitional Services Case Manager Aftercare to provide case management for foster youth preparing for adulthood and alumni seeking self-sufficiency.

The role emphasizes developing independent living plans, coordinating with education, housing and employment resources, and reporting outcomes under the TWC grant. Some travel and occasional after-hours work are required.

Qualifications

• Requires bachelor's degree in social services or related field.
• Must have excellent interpersonal and verbal/written communication skills.
• Ability to work with youth and young adults; Spanish preferred.

Responsibilities

• Assist eligible participants with self-sufficiency plans including education and employment.
• Review and update individualized service plans and case notes.
• Assist participants in accessing community resources and housing services.
• Develop relationships with institutions to coordinate services for participants.
• Maintain documentation for TWC grant in line with guidelines.
• Travel within multi-county region to deliver services.
• Represent Buckner to external agencies and promote the FYI program.

Skills

Communication skills

Interpersonal skills

Bilingual English/Spanish desirable

Education

Bachelor's degree in social services or related field

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Basic Function

The Transitional Services Case Manager Aftercare serves in a strategic function at Buckner Children and Family Services to provide case management services to foster care youth preparing for adulthood and to alumni who have previously been in Texas Department of Family and Protective Services (TDFPS) conservatorship desiring to improve their self-sufficiency.

Primary Responsibilities

• Assist eligible program participants with creating self-sufficiency plan that includes education, vocational training, employment, and living skills.
• Provide case management services, including, but not limited to, reviewing, evaluating, and updating individualized service plans, case notes, financial distributions, and referrals.
• Assist program participants with accessing community resources, including, but not limited to, assisting with program enrollments, assisting with obtaining housing, and other services.
• Develop professional relationships with institutions and agencies that provide education, job training, living skills training, employment services, housing, and child care services in order to coordinate services for program participants.
• Assist with development and implementation of program materials, including the development and delivery of independent living skills curriculum.
• Travel as needed throughout a multi-county region to provide services to eligible clients and help develop programs to enhance the delivery of services to clients.
• Timely and accurately complete documentation required by the TWC grant in accordance with established guidelines and procedures.
• Remain up to date with TWC services and procedures, ensuring that TDFPS foster youth have access to those services and other employment opportunities. This will include helping foster youth with job searches, applications, and developing online profiles.
• Liaison to community and speak on behalf of Buckner to promote the FYI program. Represent Buckner to outside agencies and their representatives, including TDFPS, TWC and Casey Family Programs. Help arrange and host quarterly meetings with local county TWC representatives.
• Work with FYI Program Supervisor and other FYI personnel to engage alumni in the activities of the program/center; participate in an alumni advisory group.
• Cultivate and monitor relationships with outside service providers, agencies and organizations to develop relationships to enhance the delivery of services to clients.
• Accurately and timely maintain web-based data for Casey EmPLOY program in accordance with established guidelines.

Other Responsibilities

• Maintain compliance with all Buckner policies, procedures, and requirements. Maintain knowledge of
  and compliance with all state and federal laws and regulatory requirements.
• Manage program resources to ensure they are used efficiently and appropriately aligned with approved
  business objectives.
• Responsible for supporting and representing Buckner at special events, activities, and other assigned
  functions.
• The position can function in a hybrid work arrangement but attendance in person at the office is
  required when requested.
• Attend and participate in meetings and training as required; facilitate meetings regularly as define by
  the communication framework and training as required.
• Develop emerging leadership through professional growth and development.
• Work successfully as a part of a team and responsible for developing and maintaining strong working
  relationships with co-workers.
• Perform special assignments, projects, and other duties as required.

Education and Licensing Requirements

• Requires in-depth understanding of a comprehensive field of knowledge normally associated with the
  attainment of a bachelor's degree in social services or a related field. Bachelor's Degree in a related
  field required. Minimum 1-year prior related casework experience required.
• Requires proficient knowledge of and/or work experience using community resources.
• Requires prior related experience in delivering services to youth and/or young adults. Experience in the
  delivery of vocational or other self-sufficiency services preferred.

Other Requirements

• Requires proficient ability to speak, read and write English. Ability to speak, read, and write Spanish
  preferred.
• Requires knowledge and understanding of the legalities involved with medical intervention.
• Requires excellent interpersonal skills and verbal and written communication skills.
• Requires ability to hear and receive verbal instructions, answer phones, communicate with people in
  situations with some background noise.
• Requires excellent organizational skills and attention to detail.
• Requires the ability to effectively work under pressure and remain flexible as priorities change.
• Requires ability to work under minimal supervision while exercising excellent professional judgment.
• Requires the ability to use analytical thinking to solve problems and present viable solutions.
• Requires ability to effectively and professionally facilitate meetings and workshops to clearly deliver
  information to clients and others.
• Requires ability to travel to various geographic locations and some overnight stays. Requires ability to
  obtain and maintain the necessary documentation to travel.
• Requires jobholder to work before and after normal business hours, some nights and weekends, as
  needed to meet client and business needs including promptly responding to phone calls, text messages
  and emails.
• Requires ability to drive assigned vehicle(s) or personal vehicle, with an appropriate state license,
  following all laws applicable; must provide proof of liability insurance and must be eligible to be insured
  under Buckner's insurance policy. Requires the ability to rent vehicles both domestically and
  internationally using required documentation. Must be age 21 or older to drive on behalf of Buckner.
• Requires ability to maintain confidentiality.
• Proficient working knowledge and ability to accurately and timely operate and perform computer related
  tasks with specific equipment and software applications, including Microsoft Word, Excel,PowerPoint, and Outlook, required.
• Requires commitment to Christian principles and teachings, so as to carry out tasks aligned withBuckner's mission.
• Requires ability to use up to 50 pounds of force occasionally and/or up to 20 pounds of force frequentlyand/or 10 pounds continuously to move objects.
• Requires ability to walk frequently; occasionally stand for prolonged periods of time; occasionallyrequired to squat, climb stairs, kneel and twist. Required to sit for prolonged periods of time, includingextensive airline travel.
• Requires ability to speak clearly and make self-understood in face-to-face interactions; to articulate withextreme accuracy and precisions to give directions, speak on the phone, etc.
• Requires ability to communicate effectively orally and in writing.
• Requires sufficient good health to properly discharge duties. Employees shall not be permitted to workwho have infectious disease or skin lesion for the duration of the communicability.

Buckner Children and Family Services complies with all the employment provisions of the Americans
with Disabilities Act.