Case Manager FCYS

MarSell Wellness Center; Montebello (CA); On-site; USD 55,000 - 70,000; Full time

Job summary

MarSell Wellness Center in Montebello, CA seeks a dedicated Case Manager to coordinate services for clients in a Foster Family Agency, maintain case files, and facilitate communication among stakeholders. You will ensure adherence to program policies, provide comprehensive support, and drive client well-being within a trauma-informed, nurturing environment.

The role involves intake and ongoing assessments, collaborating on treatment plans, coordinating with external care providers, and arranging

Qualifications

• Bachelor’s degree in behavioral sciences, human services or social services fields.
• Child welfare or case management experience strongly encouraged.
• Bilingual in Spanish preferred but not required.

Responsibilities

• Coordinate timely referrals to external care providers and maintain communication with stakeholders about referral status.
• Coordinate referrals to child advocate services and ensure post-release continuity of care services.
• Perform initial and ongoing client assessments and risk assessments as qualified.
• Participate in treatment plans to improve or restore individual or family functioning.
• Conduct psychosocial assessments on clients, sponsors, family members and caregivers.
• Support person-centered, strength-based case plans including vocational and independent living services.

Skills

Analytical

Communications

Continuous Learning

Dependability

Managing Customer Focus

Planning and Organization

Problem Solving

Quality

Education

Bachelor’s degree in behavioral sciences, human services or social services fields

Tools

MS Office Suite

Office equipment

Job description

Reports To

Lead Case Manager

FLSA Status

Non-Exempt

Position Summary

The Case Manager will support clients in custody within a Foster Family Agency by coordinating services, maintaining case files, and facilitating communication between stakeholders. This position is responsible for adhering to the program policies and procedures, providing comprehensive support, and ensuring client well-being. The Case Manager also plays a key role in facilitating the transition and integration of clients into the community, while ensuring a safe, trauma-informed, and nurturing environment.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.

• Coordinating timely referrals to external care providers and consistent communication with relevant stakeholders on referral status, ensuring consistent care coordination communication between medical and behavioral health staff internally and externally.
• Coordinating timely referrals to child advocate services as needed, ensuring that the appropriate health interpretation and translation services are available, and ensuring the coordination of the appropriate post release services that include the continuity of care services.
• Work with cases involving neglect, abuse, emotional or behavioral problems, physical/mental disabilities or other health conditions affecting a client’s personality, family relationships, child, or in-home care arrangements.
• Conduct initial and ongoing client assessments/orientations, if qualified, risk assessments and sponsor assessments.
• Partake in treatment plans to improve or restore individual or family functioning.
• Conduct thorough psychosocial assessments on client sponsor(s), family members and care givers.
• Participate in person-centered, strength-based case plans including vocational, independent living and transitional services.
• Assess family environment to determine potential or imminent threat to child permanency and stability, including financial.
• Maintain up-to-date records of all aspects of case management and prepare reports and correspondence to be filed for audit.
• Partake in intake rotation.
• Adhere to Child Abuse and incident reporting requirements.
• Travel to include transportation of children to parents/sponsor on rotation with other positions.
• Perform other duties as requested by the assigned supervisor and or management.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirement listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

To perform the job successfully, an individual should demonstrate the following.

• Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures.
• Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
• Continuous Learning - Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills.
• Dependability - Commits to doing the best job possible. Follow instructions. Keep commitments. Meets attendance and punctuality guidelines. Responds to requests for service and assistance. Takes responsibility for own actions.
• Managing Customer Focus - Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery.
• Planning and Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.
• Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.
• Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Required

• Must be at least 21 years of age.

Education/Experience

Bachelor’s degree in behavioral sciences, human services or social services fields. Child welfare and/or case management experience is strongly encouraged.

Language Ability

Bilingual in Spanish preferred but not required.

Mathematical Ability

Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Compute rate, ratio and percent, and draw and interpret bar graphs.

Reasoning Ability

Define problems, collect data, establish facts and draw valid conclusions. Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills

• Proficiency in MS Office Suite (Word, Excel, Outlook, and Power Point)
• Proficient in the use of standard office equipment.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate but can elevate loud noises when drilling or mounting equipment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be regularly required to sit, stand for long periods of time, crawl, kneel, or stoop. The employee is frequently required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. The employee must be able to regularly lift and/or move up to 45 pounds with assistance when necessary. Specific vision abilities required by this job include close vision.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.