Case Manager- Farmington, NM

Cenikor Foundation; Farmington (NM); On-site; USD 42,000 - 62,000; Full time

Job summary

Cenikor Foundation is seeking a dedicated counselor in Farmington, NM to support relapse prevention and life skills education. You will document, coordinate with teams, and guide clients toward discharge options while upholding HIPAA and confidentiality standards.

The role emphasizes team collaboration, ongoing professional growth, and delivering high-quality care within Cenikor's values and mission.

Qualifications

• Experience educating and counseling individuals and groups.
• Ability to identify appropriate resources for client development.
• Capable of objective listening and discernment.
• Ability to maintain client boundaries and confidentiality.

Responsibilities

• Conduct relapse prevention education and life skills groups.
• Document notes within 24 hours of group completion.
• Collaborate with facility staff to ensure a safe environment.
• Coordinate with family and referral providers to minimize service gaps.
• Educate clients on discharge options and resources.
• Contribute to treatment planning and case management.
• Attend weekly clinical staff meetings and supervision.
• Ensure HIPAA compliance and maintain confidentiality.

Skills

Oral and written communication

Therapeutic counseling

Resource identification

Diversity sensitivity

Time management

Team collaboration

Education

High School Diploma

Tools

MS Office

Job description

Cenikor's Value Proposition - What's Your Why?

• PURPOSE in your work - service to others, giving back to your community, helping to save lives, being fulfilled at work. See how we served last year.
• COMPETITIVE PAY, BENEFITS, PAID TIME OFF, TUITION REIMBURSEMENT, up to 10% 401K and BONUSES - we hire and reward high performers.
• Benefits for full-time team members include Medical, Dental, Vision, Basic Life & AD&D, LTD, STD, Accident, Critical Illness, HRA/FSA
• STABILITY and GROWTH - more than 55 years in business - our strong financial processes support our drive to serve more people and ensure stability for our team members.
• CONTINUOUS LEARNING and PROFESSIONAL DEVELOPMENT - we are committed to developing our leaders in their desired career path and promoting from within. We have Cenikor Career Pathways Program that you can join after 90 days of employment. We also have an annual leadership development program with assigned mentors to help you achieve your professional goals. More than 25% of our total employees have been promoted the last 4 years.
• STUDENT LOAN FORGIVENESS - The Public Service Loan Forgiveness (PSLF) forgives your qualified student loans if working for a non-profit for a specific period of time. Find out more here.
• The work we do isn't easy. If you like purposeful hard work, serving others and having FUN with your team while achieving goals, Cenikor will be the right place for you!

SCHEDULE: Monday-Friday 8am-5pm

ESSENTIAL FUNCTIONS:

• Conduct relapse prevention education and life skills group sessions. Document and upload clinical and administrative notes to Welligent and CMBHS within 24 hours of group completion.
• Facilitate groups on an as needed basis.
• Work in conjunction with all facility staff to facilitate a safe environment for client recovery.
• Facilitate communication and collaboration with the individual, family/natural supports and other members of the identified wellness team-including referral providers to reduce the fragmentation in services and lags in ongoing service provision for clients at the time of discharge.
• Educate the individual, family/natural supports and other members of treatment options, community resources, social networks, etc. in order to ensure timely and informed decisions related to discharge and to promote individual self-efficacy and self-advocacy and determination.
• Contribute to client care by participating in clinical staff meetings to review client progress, treatment plans, discharge plan status and weekly client case management sessions. Report caseload activities to supervisor.
• Participate in weekly Training/Supervision as a member of the clinical team.
• Ensure documentation in the clinical record is appropriate and complies with documentation standards.
• Maintain compliance with federal and state regulatory standards as well as Cenikor policies and procedures.
• Create/maintain an updated data base of referral resources for clients within the immediate community and across State as per identified need.
• Manage adherence to Statement of Work (SOW) requirements by reviewing deliverables, timelines, and resource commitments; monitor ongoing activities for compliance and prepare quarterly activity reports.
• Ensure ongoing compliance with all required training courses relevant to the role, including but not limited to company-mandated courses and any state-regulated certifications or training requirements.
• Ensure completion of Big 5 performance management tool by the required deadlines and use of SMART goals to support annual performance compensation review.
• Adhere strictly to HIPAA regulations in regards to client confidentiality. Maintain strict confidentiality on all Foundation matters and refer questionable issues to your supervisor.
• Uphold the core principles of Cenikor's culture and contribute to a positive working environment for all team members.
• Perform additional duties as assigned and consistent with the non-exempt functions as defined in this job description.

QUALIFICATIONS FOR THE POSITION:

Skills, Knowledge and Abilities:

• Possesses good oral and written communication skills.
• Experienced and/or knowledgeable in providing education and therapeutic counseling for individuals and for groups.
• Experienced and capable of identifying appropriate resources for client development and providing substance use counseling.
• Capable of discerning facts from opinions and remaining objective when listening to conflicting opinions.
• Experienced in working with diverse population.
• Possesses good time management skills needed to meet aggressive deadlines and prioritize multiple tasks.
• Patience, perseverance, and resilience in a challenging environment.
• Knowledge of Microsoft Office software required, including specific MS Outlook calendar experience.
• Ability to consistently uphold the Core Principles of Cenikor's Culture with all team members:
• Demonstrate mission of service to our clients
• Positive, respectful communication with both staff and clients
• Demonstrate self-motivation and perseverance to achieve goals
• Role model appropriate, professional behaviors including appropriate client boundaries
• Work effectively as part of a team, helping to set up others for success

Education:

• Highschool Diploma or equivalent required.

Experience:

• Two (2) years of substance use treatment experience preferred.
• Experience with CMBHS or other electronic health record system preferred.