Case Manager Entry

Volunteers of America Los Angeles; United States; On-site; USD 29,000 - 31,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Job summary

Volunteers of America Los Angeles seeks an Entry Level Case Manager to provide case management services for clients transitioning from homelessness to housing. You will operate on a team that coordinates services, conducts assessments, and supports individuals and families with housing navigation and care connections.

You will engage in outreach, education about health and social services, and capacity building to help participants access resources and achieve stability.

Qualifications

• Must pass a fingerprint clearance background check
• Ability to perform under emotional stress and with challenging clients
• California driver license with clean driving record

Responsibilities

• Assess participant strengths and needs as part of a team
• Coaching for social support and care coordination
• Advocate for participants before other agencies and community settings
• Outreach and engagement to locate participants and connect to services
• On-site service delivery and housing navigation

Skills

Case management

Care coordination

Assessment

Advocacy

Education

Case Management training within 6 months of hire

Associates Degree in Social Services related field

Job description

About Us

VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non profit human services organization committed to serving people in need strengthening families and building communities VOA LA provides a variety of social services to Los Angeles area communities such as Head Start programs Upward Bound college prep programs veterans services homeless shelters low income housing program as well as drug and alcohol rehabilitation Learn more atwwwvoalaorg

PAY RATE

2133 2245 Per Hour

BENEFITS

• VOALA offers competitive medical dental vision and retirement benefits

JOB SUMMARY AND PURPOSE

Case Manager Entry provides entry level case management services to clients classified as low acuity serving on a team that is the central point of contact to coordinate services and care for assigned clients These positions serve individuals and families residing in interim and permanent housing They support and provide services in the areas of assessment; care planning; coaching and social support; connections to direct services; care coordination and system navigation; education about the health and social service system; outreach and engagement and capacity building for individuals who were experiencing homelessness and are now mostly housed

DUTIES AND RESPONSIBILITIES

Assessment Work as Part of a team to conduct assessment of participant strengths and needs Coaching for Social Support of participants Care Coordination Case Management System and Housing Navigation Advocacy on behalf of participants before other clinical agency and community settings Capacity Building Motivate participants and connect them to appropriate programs Outreach and Engagement locate assigned participants secure a safe place while resolving needs

ESSENTIAL ABILITY ACKNOWLEDGEMENT

Ability to work and deal with difficult uncooperative and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness mental illness substance abuse recently released from incarceration and other challenges

ESSENTIAL DUTIES

Services for this position must be provided on site As a result the position requires incumbents to report to work on site each day of active employment Assessment through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs set goals and find the necessary resources to meet those goals Coaching and Social Support accompany participants to activities and services Coordinate Care and Case Management as part of team connecting participants to appropriate services Advocacy for participants before other agenciescommunity settings Capacity Building motivating participant progress Outreach and Engagement Meet participants and bring into programs Other duties as required and may be subject to change

MANDATED REPORTER

As service providers to the underprivileged and vulnerable in our community all employees are considered Mandated Reporters and must report any instance of physical or sexual abuse to proper authorities

QUALIFICATIONS REQUIREMENTS

Must be able to pass a fingerprint clearance background check including criminal history personal references employment and education verifications Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult uncooperative and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness mental illness substance abuse recently released from incarceration and other challenges

EDUCATION

Case Management training within 6 months of hire

EXPERIENCE

6 Months of Social Services case related experience OR Associates Degree in Social Services related field in lieu of experience

PREFERRED QUALIFICATIONS

Current California drivers license and clean driving record

Equal Opportunity Statement

Volunteers of America is an Equal Opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected Veteran Status or any other characteristic protected by applicable federal state or local law This employer participates in E Verify as required by the federal government and will provide the federal government with your Form I 9 information to confirm that you are authorized to work in the US If E Verify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security DHS or Social Security Administration SSA so you can begin to resolve the issue before the employer can take any action against you including terminating your employment