CASE MANAGER, DRC

Apply Now; Westminster (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

401(k) Matching

Employee Discount

Flexible Spending Account

Job summary

GEO Reentry Services LLC in Westminster, CA is seeking a case manager to administer the program's policies and collaborate with partners in the criminal justice system. You will learn and apply evidence-based practices, manage a caseload, and report on operations to ensure court requirements are met.

This role emphasizes client support, documentation, and cross-agency coordination within a dynamic government-facing environment.

Qualifications

• High School Diploma or equivalent with at least 2 years of CJ population service.
• Bachelor's degree preferred.
• Familiar with community corrections systems and practices.
• Ability to write clear English reports with correct grammar.
• Bilingual in English/Spanish preferred.
• Ability to work with computers and relevant software.

Responsibilities

• Manage a participant caseload using What Works principles and document progress.
• Conduct orientation meetings and explain rules; install monitoring equipment when needed.
• Set participant schedules and approve activity changes.
• Collect participant fees and notify manager of delinquencies.
• Monitor compliance with counseling for alcohol/drug programs.
• Report program violations and forward summaries to agencies.
• Testify in court and provide backup office duties as needed.

Skills

Risk assessment

Case management

Report writing

English/Spanish bilingual

Education

High School Diploma

Bachelor's degree preferred

Tools

Company database

Job description

Benefits Information

Full-time employees will enjoy a competitive benefits package with options for you and your family including:

• Paid Time Off
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state‑of‑the‑art facilities and the provision of management services and evidence‑based rehabilitation to the post‑release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost‑effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary:

This position manages a caseload of participant cases by administering the policies and procedures of the program as directed by the contracting agency and the Program Manager or Supervising Case Manager. Learns, uses and models principles of the "What Works" system through evidence‑based practices in all interactions with participants and other staff members. This position reports on program operations to ensure that all requirements of the criminal justice system are met.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Manages a participant caseload using principles of the "What Works" system. Conducts risk/need assessments and creates individual treatment plans for each assigned participant. Meets regularly with participants and documents participants' progress or regress in Company database.
• Conducts orientation meetings with new participants to explain program rules and regulations. Verbally explains the participant contract in detail to ensure that the participant understands his/her responsibilities. Installs electronic monitoring equipment on new participants when necessary.
• Sets participant schedules and specifies all approved activities based on sentencing information. Approves temporary schedule changes for approved activities.
• Collects participant fees on an on‑going basis when required. Notifies the Program Manager of delinquent fees.
• Monitors participant compliance with alcohol and/or drug counseling when required.
• Reports all program violations to the appropriate agency or official via the established reporting parameters.
• Troubleshoots equipment problems and relays technical problems to the Program Manager for resolution.
• May review daily summaries each morning and forward reports to the appropriate agency as required.
• Reports on the status of program operations regularly to ensure all necessary documentation is prepared for court review.
• Represents the company in contacts with elected officials and other public figures in the criminal justice system.
• May facilitate psycho‑educational/behavior modification groups each week. Documents participants' attendance, participation and progress in Company database.
• May testify in court regarding participants' compliance with court orders.
• May screen participants at jail for entry into the program.
• May be required to learn and develop proficiency in Client Services Specialist's duties, including opening and closing the office, and performing participant intakes, check‑ins, breath analysis and drug screens, to provide backup when necessary.

Qualifications

Minimum Requirements

• High School Diploma or Equivalent and a minimum of two (2) years experienceproviding services to the criminal justice population.
• Bachelor's Degree preferred.
• Familiar with community corrections systems and current community corrections practices.
• Familiar with community work force needs, public and private agencies and employment services.
• Ability to write clear concise reports in English using correct grammar.
• Ability to add, subtract, multiply, divide, and calculate percentages.
• Must be able to react quickly and appropriately in an emergency situation.
• Bilingual in English/Spanish preferred, but not mandatory.
• Ability to work with computers and the necessary software typically used by the department.

GEO Reentry Services LLC.