CASE MANAGER, DRC

The GEO Group Australia Pty Ltd.; Greeley, Northern (CO, KY); Hybrid; USD 42,000 - 70,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Job summary

GEO Reentry Services LLC. is seeking a dedicated Case Manager to administer program policies and manage a caseload of clients. You will work with clients to assess needs, create treatment plans, explain rules, and monitor compliance while coordinating with agencies and staff.

You will train new staff, document progress, and contribute to court reporting and client supervision within a community corrections context.

Qualifications

• High School Diploma or equivalent required; a Bachelor’s degree in Human Services or related field preferred.
• Bilingual in English/Spanish preferred, but not mandatory.
• Familiar with community corrections systems and practices.
• Ability to write clear reports in English using proper grammar.

Responsibilities

• Manages a caseload by applying program policies and procedures.
• Performs risk/need assessments and creates individual treatment plans.
• Explains program rules to new clients and discusses responsibilities.
• Installs electronic monitoring equipment on new clients when necessary.
• Sets schedules and approves activity changes based on sentencing information.
• Collects client fees and notifies management of delinquencies.
• Monitors compliance with counseling when required; reports violations.
• Trains new staff and reports on program operations for court review.
• Represents the company with public officials in the criminal justice system.
• May facilitate psycho-educational groups and testify in court when needed.

Skills

Bilingual English/Spanish

Report writing

Numerical ability

Emergency responsiveness

Computer literacy

Driver's license

Education

High School Diploma or equivalent

Bachelor’s degree in Human Services or equivalent experience

Job description

Benefits Information

Full-time employees will enjoy a competitive benefits package with options for you and your family including:

• Paid Time Off
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary:

Manages a caseload of client cases by administering the policies and procedures of the program as directed by the contracting agency and the Program Manager or Supervising Case Manager. Learns, uses and models principles of the "What Works" system through evidence-based practices in all interactions with clients and other staff members. Reports on program operations to ensure that all requirements of the criminal justice system are met. Trains and assists less experienced case managers.

Essential Duties and Responsibilities -

includes the following. Other duties may be assigned. Manages a client caseload using principles of the "What Works" system.

• Conducts risk/need assessments and creates individual treatment plans for each assigned client. Meets regularly with clients and documents clients’ progress or regress in Company database.
• Conducts orientation meetings with new clients to explain program rules and regulations. Verbally explains the client contract in detail to ensure that the client understands his/her responsibilities. Installs electronic monitoring equipment on new clients when necessary.
• Sets client schedules and specifies all approved activities based on sentencing information. Approves temporary schedule changes for approved activities.
• Collects client fees on an on-going basis when required. Notifies the Program Manager of delinquent fees.
• Monitors client compliance with alcohol and/or drug counseling when required.
• Reports all program violations to the appropriate agency or official via the established reporting parameters.
• May review daily summaries each morning and forwards reports to the appropriate agency as required.
• Trouble-shoots equipment problems and relays technical problems to Program Manager for resolution.
• Trains newly hired case manages to ensure they have the tools and information necessary to perform their jobs in compliance with company policies.
• Reports on the status of program operations regularly to ensure all necessary documentation is prepared for court review.
• Represents the company in contacts with elected officials and other public figures in the criminal justice system.
• May facilitate psycho-educational/behavior modification groups each week. Documents clients’ attendance, participation and progress in Company database.
• May testify in court regarding clients’ compliance with court orders.
• May screen clients at jail for entry into the program.
• May be required to learn and develop proficiency in Client Administrator’s duties, including opening and closing the office, and performing client intakes, check-ins, breath analysis and drug screens, to provide backup when necessary.

Qualifications

Minimum Requirements

• High School Diploma or equivalent. A Bachelor’s degree in Human Services discipline or equivalent experience preferred.
• Bilingual in English/Spanish preferred, but not mandatory.
• Familiar with community corrections systems and current community corrections practices.
• Familiar with community work force needs, public and private agencies and employment services.
• Ability to write clear concise reports in English using correct grammar.
• Ability to add, subtract, multiply, divide, and calculate percentages.
• Must be able to react quickly and appropriately in an emergency situation.
• Ability to work with computers and the necessary software typically used by the department.
• Valid, active driver's license.

GEO Reentry Services LLC.