Case Manager - Criminal Justice Services

Salt Lake County; Salt Lake City (UT); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Holidays

Vacation days

Sick days

Personal day

Health coverage

Dental & Vision

HSA with county contrib

Disability insurance

Tuition reimbursement

Onsite clinic & gym

Job summary

Salt Lake County is hiring a Case Manager in the Criminal Justice Services unit located in the jail. The role focuses on delivering evidence‑based case management to promote community safety while meeting court directives and client needs.

Applicants should hold a Bachelor's degree in a related field and may be preferred if bilingual in English and Spanish. A background check and RAP Back enrollment are required by policy.

Qualifications

• Bachelor's degree required in Social Work, Psychology, Sociology, Social Sciences, Criminal Justice or equivalent.
• Preference for bilingual English/Spanish.
• Background check through fingerprinting and RAP Back enrollment required.

Responsibilities

• Refer clients for court-ordered services and update case files in the system.
• Identify criminogenic needs and create plans to reduce risk of offenses.
• Assess readiness to change, provide crisis support, and coordinate interventions.
• Interview clients, collaborate with criminal justice and treatment agencies.
• Attend hearings and prepare PSR reports as required.

Skills

Criminal justice knowledge

Case management

Crisis intervention

Interviewing

Documentation

Education

Bachelor's degree in Social Work, Psychology, Sociology, Social Sciences, Criminal Justice

Tools

Case management software

Job description

Job Description

Salt Lake County…A career with a purpose in the community you love!

Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community, please keep reading.

What it is like to work here:

At Salt Lake County our culture is woven into all aspects of our work and our employees’ lives, from the way we treat each other to the way we support the community. To promote and foster a fun and healthy work environment, we appreciate employees through great benefits, a healthy work life balance and room to grow and develop.

Surround yourself with:

Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live, work and have fun. Salt Lake County is about connecting people and championing our community. Community is more than a place….its our heart and service that bring us together.

We encourage a work life balance:

Working for Salt Lake County is more than just a paycheck. A career with /Salt Lake County includes several benefits and perks. We support our employees with 12 Holidays, up to 24 vacation days, 12 sick days and one personal day every year.

Additional Benefits include:

• Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution
• Medical coverage including a 100% county paid premium option-Dental and Vision coverage including coverage for adult designees
• Health Savings account with a county contribution up to $1200/year, Flexible Spending Account
• 100% county-paid Long-Term Disability and Short-Term Disability option
• Professional Development including professional membership fees paid
• Tuition Reimbursement
• Plus: Onsite medical clinic, and gym; hospital insurance, pet insurance auto and home insurance and discounts at County facilities.

Join our team in a career that centers on alternatives to incarceration, evidence-based practices and community collaboration. We focus on community safety through positive behavior change and supporting individuals involved in the justice system. Our services address the underlying issues that lead to criminal behavior and provide the opportunity for change.

Case Managers with Criminal Justice Services do work that really matters. Case Managers assist clients develop pro‑social skills by utilizing evidence-based practices that have lasting behavior changes. We value teamwork, collaboration with community partners, accountability, a client‑focused approach, a safe and supportive environment, empowerment, and continued professional development opportunities. We hire the most knowledgeable and experienced employees in the industry.

At Salt Lake County, we do not just accept individual difference; we value and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer.

Not only does Salt Lake County offer an excellent benefits package, but it is also an incredible place to call home and enjoy a quality lifestyle!

JOB SUMMARY

Provide case management utilizing acceptable case management practices addressing community safety, and client needs, and ensuring compliance with court directives.

MINIMUM QUALIFICATIONS

Bachelor's degree from an accredited college or university in Social Work, Psychology, Sociology, Social Sciences, Criminal Justice, or an equivalent combination of related education and experience.

Preference will be given to applicants who are bilingual in English and Spanish.

Due to the nature of this position, the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.

ESSENTIAL FUNCTIONS

• Refers clients for court‑ordered services. Utilizes acceptable case management practices regarding maintenance of the file and updating computerized case management system with all required information.
• Provides appropriate level of supervision, identifies criminogenic needs, and creates a plan to reduce failure to appear and/or risk of further offenses.
• Addresses criminogenic needs, reviews progress, provides immediate short‑term crisis assistance, and identifies further intervention as needed.
• Assesses readiness to change, identifies barriers, provides support, and collaborates to facilitate positive changes.
• Interacts with criminal justice agencies, treatment agencies, and other agencies providing services to clients to promote the client’s best interests.
• Attends order to show cause hearings, review hearings, and evidentiary hearings at District and Justice Courts.
• Conducts Presentence Investigation interviews, when required, following established PSR procedures and approved client questionnaires; compiles professional investigation reports, and submits to court in accordance with established agency procedures.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

Knowledge of:

• Computer software related to job‑specific duties
• Research and report writing techniques
• Interviewing methods and techniques
• Community social services agencies
• Crisis intervention techniques
• Basic structure of the criminal justice system
• Case management procedures and techniques
• Substance abuse and addiction

Skills and Abilities to:

• Work with computers and computer software related to job‑specific duties
• Respond to and resolve problems related to client crises
• Conduct client interviews
• Make referrals to community social services agencies
• Effectively manage a caseload
• Recognize and understand substance abuse and addiction
• Navigate criminal justice records and research client cases
• Act independently while being part of a team
• Organize and schedule own work efficiently
• Interact with clients using a problem‑solving approach
• Prioritize and perform multiple tasks in a timely manner
• Respond professionally in stressful situations
• Express self clearly and concisely orally and in writing
• Deal effectively with people from various socioeconomic backgrounds

Additional Information

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

This is Case Manager position is located in the Jail. Being able to work shift work is required.